Account assistant

Administration Assistant Location: Via Fabio Filzi, 2, 20124 Milano MI Salary: Attractive salary and benefits package including full training and development Contract: Part Time, Monday to Friday, 20 hours per week permanent. About the role You will work closely with the customers to delivery end to end customer service whist achieving set in new account set ups, customer invoicing, reports and dispute resolution. To apply for this opportunity you will need - • A precise attention to detail • Strong IT skills - Micro soft office • Excellent communication skills with focused customer service ability and skill • Can do attitude and an abundance of energy and willingness to learn • Ability to continually develop - this role carries an apprentice opportunity in Business/Finance levels • Team player and excellent communication skills • Desirable - an understanding of the waste and resource management industry Main Responsibilities • Responding to customer queries whether it be email, telephone or face to face within agreed service levels • Deliver end to end customer service on all administration functions for both existing and new client accounts • First point of call for all disputes on customer accounts • Maintain and use our reporting tool (internal) - including processing sales • Produce accurate customer reports on a monthly basis • Any other duties as required by Finance Manager If you feel you have the skills and experience to be successful in this role then apply today!