Application specialist service support

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Your role: Don’t miss this opportunity to join a leader in the LifeScience business, benefit from our training program and broad career possibilities. Technical support represents a key feature of the Merck offering to our customers. As a Technical Service Scientist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our products. You will support our customers and sales on technical inquiries, protocol optimization and complaints on our product range for research and industry labs. As a contribution to our growing business you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. Who you are: - Master's Degree Chemistry or Biology with a proven laboratory experience or PhD - Fluent in Italian and Spanish plus a good level of English are mandatory. - Customer oriented with high listening and communication skills as well as strong ability to identify customer needs. - Enthusiastic to build-up expertise in new technologies. - Creative, solutions oriented and good at doing product analysis and technical comparison for optimal customer experience. - Enjoys working with other people within an international Team and in a dynamic environment What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! https://www.merckgroup.com/en/careers/jobs/204044.html

VOLKSWAGEN FINANCIAL SERVICES In the application life cycle He/She guarantees function of the correct procedural outcome by managing of these activities: Release management - Organize releases following agreed timeline between parties (IT & Business), taking into account the dependencies between the involved objects; -Ensures the correct setting of the application environments for test and go live from a technical perspective; -Make sure that agreed indicators (e.g. testing exit criteria) are within acceptable ranges; -Supporting end users, to assist them in the phases immediately following the deploy; -Check whether or not the release was successful and what steps have been taken if it failed (retrospective). Main tasks -Interact with development, test and solutions teams, to ensure delivery and post go-live activities, coordinate IT sanity checks. -He/She also identifies areas for technological improvement to make efficiency in release-relevant processes and tools. - He/she coordinates external suppliers in shaping the process to design and maintain a low-risk profile in critical activities such as release, patch, tests etc. Competences -Academic credentials in Information Technologies or similar; -Strong IT background (min 4 Years) built through demonstrated work experiences in the area; -English professional working proficiency; -Knowledge of main IT frameworks; -Confident with IT tools (ITSM, Jira, Jenkins, Confluence) Soft Skills -Team player; -Ability work under stress; -Negotiation skills; -Communication and presentation skills; -Management skills; -Organizational and planning skills; Location: Via Privata Grosio, Milan

Chi siamo HAL Service, societ attiva dal 1990, offre soluzioni ICT e TLC su misura per Aziende e Pubbliche Amministrazioni, accompagnando i clienti nel loro percorso di digitalizzazione con servizi innovativi e di alta qualit. Attraverso il marchio WiC, propone soluzioni complete di connettivit, voce, cyber security, cloud e datacenter, tutte supportate da un team di esperti qualificati che forniscono assistenza proattiva e personalizzata. In qualit di Societ Benefit, HAL Service integra la sostenibilit e la responsabilit sociale in ogni attivit, promuovendo pratiche che favoriscono il benessere delle comunit e il rispetto per l'ambiente. Chi stiamo cercando: Il/la candidato/a ideale sar inserito nella divisione Assurance e gestir le chiamate dei Clienti assicurando loro supporto specialistico per la risoluzione di tutte le problematiche tecniche inerenti lerogazione dei servizi Voce (Voip), connettivit (Xdsl, FTTx, Fibra dedicata), connettivit IP, servizi Vas (Mail, Fax2mail, Pec) fino a garantire la completa soddisfazione del Cliente stesso. Gestir la relazione con le strutture territoriali dei fornitori per la risoluzione delle problematiche riguardanti la rete di accesso, controller la qualit e la conformit degli interventi svolti da outsourcer e supplier, coerentemente a quanto previsto dagli standard di servizio richiesti. Il candidato ideale sar in possesso dei seguenti requisiti: - Laurea o Diploma Tecnico/Scientifico - Esperienza pregressa in aziende di Telecomunicazioni in qualit di Customer Support - Conoscenza media delle reti IP LAN/WAN ed Internet - Conoscenza base delle tecnologie e delle architetture di accesso (FTTH, FTTC, FWA, LTE) - Buona conoscenza della lingua inglese Completano il profilo mentalit orientata al Cliente, attitudine al problem solving, elevata attitudine al lavoro di team, elevate capacit comunicative, di apprendimento e affidabilit, forte orientamento al raggiungimento degli obiettivi. Sede di lavoro: Borgosesia (VC)

ESIS S.r.l., soluzioni IT e software dal 1989. Nata come software house, Esis S.r.l. si è affermata negli anni come un’affidabile società di consulenze IT a 360°, un partner versatile per attività di analisi, test e sviluppo di prodotti informatici, rivolti ad aziende e pubblica amministrazione. La nostra mission è offrire sempre soluzioni innovative e di alta qualità, grazie alle solide competenze professionali e alla forte dinamicità dei nostri specialisti, con un focus sui seguenti servizi: realizzazione di soluzioni di system integration, sviluppo e customizzazione di prodotti software, erogazione di servizi di consulenza specialistica, sviluppo di web e mobile application, formazione ed addestramento. Per attività presso una nota società cliente, protagonista nel campo ICT Solutions, siamo alla ricerca di un Android Specialist su Milano. All’interno della Digital Factory del cliente, la risorsa selezionata prenderà parte alla costruzione di un’applicazione nativa Android, rivolta all’ambito bancario. In particolare, sarà chiamata a disegnare ed implementare nuove funzionalità software, nonché a supportare le fasi di validazione e rilascio. Ai candidati si richiede: - Esperienza di programmazione Android nativa; - Forti competenze di sviluppo in Java o Kotlin; - Dimestichezza con servizi Rest/Json; - Buona conoscenza del comportamento di Fragment, Activity e Service; - Disponibilità a tempo pieno immediata o a breve termine. Completano il profilo: predisposizione a lavorare in un’ambiente tecnologicamente avanzato, buone doti di lavoro in team, orientamento al cliente. La Ns. Società offre: - Formazione tecnica costante e opportunità di sviluppare nuove competenze; - Inserimento in progetti ad alto contenuto d’innovazione; - Supporto per l’acquisizione di certificazioni professionali. Sede di lavoro: Milano Verranno valutati profili con diverse seniority. Le tipologie contrattuali saranno discusse in sede di colloquio

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities Solving customers queries by phone or emails Provide excellent level of customer services Maintain strong professional relationships with all clients and customers Reporting to team managers or team supervisor Requirements Fluent Italian Advanced English Very good  knowledge of computers No previous work experience required Willing to relocate to Athens, Greece Enjoy talking with people by phone and emails Able to work in fast- pace  and competitive atmosphere EU passport / ID card Relocation package for the candidate coming from abroad Flight ticket booked by the company 2 weeks of free accommodation at a company hotel (breakfast included) Taxi transfer from the airport Support in finding an apartment to rent Benefits Excellent Salary Flight ticket provided to Athens Taxi pickup service from the airport 2 weeks free hotel accommodation (breakfast included) Free Greek language courses Monthly performance bonus 175% day salary if work on Sunday or Greek holidays Overtime paid 2 extra full salaries paid per year (pro rata) Training provided (paid) International working environment On-site canteen (discounts for employees) Welcome event Why use a Recruitment Agency You are given extra support in preparing for interviews You have a contact person who gives you all the details of the job You can ask for your application feedback anytime via email or phone You don’t have to face the situation where company do not reply to you for days All our services to job seekers are free of charge. We also offer bonus scheme to candidates Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

ESIS S.r.l., soluzioni IT e software dal 1989. Nata come software house, Esis S.r.l. si è affermata negli anni come un’affidabile società di consulenze IT a 360°, un partner versatile per attività di analisi, test e sviluppo di prodotti informatici, rivolti ad aziende e pubblica amministrazione. La nostra mission è offrire sempre soluzioni innovative e di alta qualità, grazie alle solide competenze professionali e alla forte dinamicità dei nostri specialisti, con un focus sui seguenti servizi: realizzazione di soluzioni di system integration, sviluppo e customizzazione di prodotti software, erogazione di servizi di consulenza specialistica, sviluppo di web e mobile application, formazione ed addestramento. Su richiesta di una società di Milano, attiva nel settore IoT Solutions, vorremmo incontrare giovani di talento, interessati a mansioni da Sviluppatore Android. Collocato nella Digital Farm del cliente, il candidato selezionato prenderà parte alla progettazione di complessi software nativi, usati in campo IoT. In un contesto dominato dalla metodologia agile, si occuperà di sviluppare nuove features e di supportare la fase di testing. Ai candidati si richiede: Precedenti esperienze (almeno un anno) di programmazione mobile; Forti competenze di programmazione nativa in Java o Kotlin; Dimestichezza con web service (Rest/Json) e con i principali protocolli di comunicazione; Gradita conoscenza di librerie di compatibilità quali, ad esempio, AppCompat, Design Support Library, etc.; Disponibilità a tempo pieno immediata o a breve termine. Completano il profilo: proattività, predisposizione al lavoro in team, orientamento al cliente. La Ns. Società offre: Formazione tecnica costante e opportunità di sviluppare nuove competenze; Inserimento in progetti ad alto contenuto d’innovazione; Supporto per l’acquisizione di certificazioni professionali. Sede di lavoro: Milano (o REMOTO) Verranno valutati profili con diverse