Corporate responsibility sustainability manager

Our Sales and Marketing teams sell our services to the world's largest global corporate customers. Our expert sales professionals are dedicated to managing the communications of multinational corporations by simplifying corporate systems and helping our customers reduce costs enabling them to be a ready business. There has never been a better time to join as our Global Account Manager and be a part of our success. As a Global Account Managers or GAMs you will be accountable for the overall relationship management for one or more global clients. Our Global Account Managers are focused on driving business outcomes for accounts; aligning operating companies, affiliates and partners in order to drive profitable and long-term revenue contribution, customer satisfaction and increased market share. These successes will result from knowledge and expertise on integrated products, IT services, converged/unified communications / IoT and mobile solution offerings. Our Global Account Managers lead a client-focused virtual team which include National Account Managers in different regions, commercial solution and service functions depending upon the size of the Client and the complexity of their relationship. Key Accountabilities:Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsibility for the delivery of the P&L Responsible for developing and implementing a clear strategic Account plan for driving profitable growth in the Account by aligning key stakeholders across Marketing, Lines of Business, Presales etc. Establishes appropriate relationships with customers and leverages those relationships to win new business. Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer's strategic and operational issues. Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers Responsible for driving multi product penetration increasing revenue from the account. Global Account Manager - IT vendor companyTop 10 worldwide ICT companyYou will be a proven and credible operator at C level and have a track record of delivering successful solutions for multi-national corporations. You will be commercially adept, technically sound and able to deliver results through geographically disparate teams. Essential:Track record of global accounts/ enterprise solution selling within multi-national companies Deep understanding of the customer's business, it's market and industry alongside key decision-makers and influencers in account organisation Manage global customer relationship up to C-Level Ability to translate customer's objectives and strategy into relevant propositions Well-versed with consultative selling approach Robust understanding of account P&L. Top 10 worldwide ICT companyOttima opportunità di carriera.Salario da 70.000 €/anno a 85.000 €/anno

Role purpose: The National Account Manager (NAM) will manage the local customer relationship for a portfolio of Enterprise accounts across the group operating companies, affiliates and partners and drive profitable revenue contribution and increased market share from integrated product, IT service and solution offerings.Leads account planning and strategy development for a defined portfolio of Enterprise accounts supporting and aligned to the global account plan (as defined by the Global Account Manager, Regional Account Manager and customer)Drive accelerated revenue growth by identifying potential markets for new and existing products and servicesIdentify and pursue sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others. Maximises internal network to get results for customers and to ensure effective problem resolution and problem management Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO's and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer's strategic and operational issues. Oversees new products, services and mobile solutions of account. Works in partnership with Customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and solutions to accounts Key performance indicators: New business contract value Yearly revenue Customer retention National Account Manager - Vendor multinazionale leader nel mercato IT Vendro multinazionale leader nel settore ICTCore competencies, knowledge and experience:Maintain expertise of internal procedures and systems (e.g. SFDC) for resigns and acquisitions and managing the progress of quotes through commercial processes to contract production To have the ability to manage own time to ensure market and product knowledge is up to date Ensure sales and churn targets are achieved every month. Experience in solution sales and relationship management (track record of global accounts/enterprise solution selling) within multi-national companies. Knowledge of ICT development and operations, and a technical sales background preferableExperience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context. Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers An understanding of corporate governance in complex organisations. Demonstrated success in networking at senior levels amongst industry leaders with strong relationship management skillsAccount management with full P&L responsibility for around 20 accounts with combined worth of €5M International IT vendor company - one of the Top 10 companies in the world.Ottima opportunità di carriera.Salario da 50.000 €/anno a 68.000 €/anno

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The Ethics Office was created to assist the Executive Director in nurturing a culture of ethics and accountability. The overarching objective is to enable employees to observe and perform their functions with the highest standards of integrity, as required by the UN Charter, the Standards of Conduct for the International Civil Service, the WFP Code of Conduct and other issuances and practices. The Director of the Ethics Office reports directly to the Executive Director and is also a member of the Oversight and Policy Committee (OPC) in an advisory capacity. The Ethics Office is an independent and formal office. KEY ACCOUNTABILITIES (not all-inclusive) - Formulate, review and disseminate policies, standard-setting, training, and guidance related to all ethical issues (e.g. conflicts of interest, outside activities, gifts, honours and decorations, political engagement, financial disclosure, whistleblower retaliation, and independence) in coordination with relevant units of WFP, as appropriate, as well as the Ethics Panel of the United Nations, in order to ensure a uniform and consistent application of ethics-related issues within the United Nations system - Provide guidance to management and advocate for the incorporation of ethical standards into the organizational policies, practices, and operations - Raise staff awareness within the Programme on ethical standards and expected behaviour in cooperation with relevant units of WFP and develop mandatory and non-mandatory ethical training programs (initial and refresher) and workshops for all staff - Provide management and employees with confidential advice and guidance regarding ethical behaviour and standards - Administer the Whistleblower Protection Policy to enable employees to report misconduct and cooperate with duly authorized audits, investigations and proactive integrity reviews (PIRs) without being subject to retaliation - Administer the Annual Conflicts of Interest and Financial Disclosure Programme (ADP), as an annual, mandatory disclosure programme to identify, mitigate and address actual, perceived and potential conflicts of interest - Issue an annual report, through the Executive Director, to WFP's Executive Board - Participate regularly in the work of the Ethics Panel of the United Nations and the Ethics Network for Multilateral Organizations; Collaborate with other UN agency's Ethics functions - Provide effective leadership to the unit to ensure the continued development and coaching of a cohesive and high performing team. - Take responsibility for incorporating gender perspectives in all areas of work, to ensure equal participation of women and men - PSEA activities may be added pending JIU review on the Ethics function and management decision. QUALIFICATIONS AND EXPERIENCE REQUIRED Education: - Advanced university degree in Ethics and Compliance, or advanced university degree in Law, Social Sciences, Public Policy, Business Administration or Human Resources Management, with emphasis on courses covering corporate compliance, business ethics, or corporate social responsibility/sustainability. Experience: - Proven track record (at least 13 years) of postgraduate progressively responsible professional experience in the areas of ethics and related fields, such as design of ethical standards, ethics and compliance programmes, conduct and discipline programmes, accountability and compliance frameworks, and/or financial disclosure policies - Experience working in developing countries would be an asset - Experience in change management - Strong knowledge of UN system, international organizations, or public service sector ethical policies, rules, regulations and procedures is highly desirable. Competencies: - Demonstrated ability to communicate effectively on highly sensitive issues with staff and managers at all levels, with particular emphasis on developing trust and demonstrating fairness - Proven conceptual, analytical and evaluative skills; and an ability to conduct independent research and analysis - Experience and demonstrated sensitivity in working with - cross-cultural aspects of human relations and the ability to influence appropriately - Strong sense of impartiality and objectivity - Ability to work in a complex, decentralized organization - Knowledge of current industry best practices relating to corporate ethics and business conduct/practice would be an asset - Ability to manage, coach and motivate diverse teams and deliver effectively through others to achieve results. Language: - Fluency (level C) in English language - Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language) TERMS AND CONDITIONS The Director of the Ethics Office's tenure will be for a four-year term, renewable once, without the possibility of further employment within WFP at the end of the term. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The position is located in the Office of the Ombudsman and Mediation Services (HQ, Rome, Italy) and reports to the Senior Ombuds Officer and Mediator. Frequent travel to WFP Country and Field Offices is required. JOB PURPOSE This role will provide informal conflict resolution services to all employees, and assist in identifying systemic issues, trends and patterns, and facilitate change at the systemic level (policies, procedures, practices, structures, culture or attitude). KEY ACCOUNTABILITIES (not all-inclusive) - Provide a comprehensive range of ombudsman services to WFP employees while safeguarding and maintaining the principles of the International Ombudsman Association: confidentiality, neutrality, impartiality, informality, and independence. - Explore with employees and managers in confidential one-on-one meetings their options for addressing their workplace concerns - Provide coaching to address their issues autonomously, and guide them to adequate sources of information - When required and deemed appropriate, provide the following ombuds services: mediation, facilitation, shuttle diplomacy or other intervention. - Act as office case manager ensuring accurate and timely logging of all incoming cases, assign cases to Ombuds Officers and liaise with them on background and context; organize quarterly case reviews and visitor surveys. - Conduct regular official visits to WFP regional, country, and sub-offices to provide in-person conflict resolution services to employees, as well as outreach and training. - Work collaboratively with relevant actors in various offices to achieve informal resolution to work related problems raised by the parties. - Follow up with the parties to receive feedback and where needed or requested, to advise on further services or steps. - Contribute to collecting and interpreting data, and to the writing of the OBD annual report. - Contribute to the identification of both systemic issues encountered during informal conflict resolution, and recommendations for addressing them. - Identify lessons learned for feedback into the system through other avenues than the annual report. - Participate, as required, in corporate initiatives under WFP's cultural change process and the Comprehensive Action Plan (CAP); pro-actively contribute to the desired workplace changes; provide relevant input into related corporate policy initiatives and reviews. - Actively work towards the strengthening of the organization's system of internal justice. - Deliver outreach and learning activities on informal resolution and conflict management to support all employees to efficiently utilize services of the office of the Ombudsman and Mediation Services, and to acquire individual capacity to effectively deal with (potential) conflict. - Keep abreast of developments in the field of conflict resolution and within the Organization. - Contribute to developing state-of-the-art and client-oriented Ombudsman, Mediation and Alternative Dispute Resolution practices within OBD. - Take responsibility for an equitable and inclusive workplace which incorporates all dimensions of the WFP diversity and inclusion framework such as but not limited to racial equity, gender equality and disability inclusion. - Perform any other duties or special projects to support OBD in carrying out its functions, as assigned, including research in the field of conflict resolution and contributions to reports. STANDARD MINIMUM QUALIFICATIONS Education: Advanced University degree in social sciences, administration, human resources or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses in alternative dispute resolution or conflict management. Experience: 8 years of relevant progressively responsible experience of which ideally, two years of relevant UN experience and 6 years in the field of international development, civil affairs, ethics, ombudsman, Staff Relations Management, Training or Coaching. Knowledge & Skills: - Conflict Resolution: Demonstrates in-depth knowledge of alternate dispute resolution mechanism, e.g. mediation, reconciliation, restorative practices. Demonstrates professional competence in conflict resolution, seeking fair and equitable solutions to and prevention of employment related problems. Demonstrates ability to creatively respond to problems and to mobilise, empower or enable other actors to respond where necessary. Able to assist in developing a deeper understanding of conflict prevention, conflict management and conflict resolution. - Analysis: Able to analyse a wide range of factors affecting conflict dynamics and to identify systemic issues (with regard to policies, procedures, practices, structure, culture or attitude) and to formulate clear recommendations for addressing those issues in order to facilitate change at the systemic level. - Communication: Able to create a safe setting in which visitors feel comfortable in being able to bring forward issues or concerns by demonstrating advanced listening skills and the ability to establish rapport and gain trust and respect; speaks and writes clearly and effectively tailors language, tone, style, and format to match the audience. - Outreach and Stakeholder Management: Understand the importance of outreach and is able to deliver oral presentation to various audiences; able to diplomatically handle sensitive information and cultivate productive relationships with target audience and stakeholders. Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP's working language, Portuguese. TERMS AND CONDITIONS Non-Rotational Nature: mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational" which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________