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Customer service engineer fluent


Elenco delle migliori vendite customer service engineer fluent

CUSTOMER SERVICE: LA CURA DEL CLIENTE DALL'ASSISTENZA TELEFONICA AL SOCIAL CUSTOMER CARE
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    CUSTOMER SERVICE HELL: THE NUMBER YOU HAVE DIALED IS NO LONGER IN SERVICE. (ENGLISH EDITION)
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      FRANCESCO BELLINI CUSTOMER SERVICE: LA FIDELIZZAZIONE DEI CLIENTI DALL'ASSISTENZA TELEFONICA AL SOCIAL CUSTOMER CARE
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        Italia (Tutte le città)
        Our client, Getinge, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE INTERNSHIP An internship at Getinge will allow you to develop personally and professionally while having the opportunity to focus on what you are most passionate about. Thinking about the customers, you can make a difference every day. Service/ Customer Service Internship Key purpose of the role: The resource will be included in the Customer Service/ Service Team whose mission is the full satisfaction of internal and external Customers and, through Teamwork, the achievement of the expected service results. The intern will be supporting and trained on: The activities aimed at the management of all orders received in compliance with the service levels provided. The receiving orders and entering data on the system management (SAP), in compliance with the established times Management of Inbound and Outbound calls; telephone assistance to Customers; The following activities of the Team; returns management/ management of complaints / inquiries, credit / debit note management, archiving of documentation Skills and competencies requested: Recently graduated with a Bachelor’s or Master’s degree Excellent interpersonal and communications skills Self-starter with entrepreneurial mind-set Fluent spoken and written Italian and English Good command in Office Precision, Availability, Team working IT Skills: Microsoft Office package. Languages: Fluent Italian and fluent English. Start: in July The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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        Modena (Emilia Romagna)
        Plant in Modena realtà multinazionale nonché Cliente fidelizzato da tempo, specializzato nella produzione e commercializzazione Mondo, di prodotti «propri» certificati settore Automotive, ricerca per implementazione organico un Customer Quality Engineer, con esperienza nel ruolo. Alla risorsa che sarà inserita all’interno dell’Area Qualità ed opererà a stretto contatto con il Responsabile, sono richiesti: Laurea oppure Diploma per conoscenza Tecnico Meccanica e non meno di tre anni di esperienza maturati all’interno di Aziende manufatturiere in qualità di Customer Quality Engineer Saper monitorare ed elaborare la reportistica KPI Qualità Clienti, implementare i progetti ed individuare le azioni correttive sul prodotto e sue evoluzioni tecniche anche in fase produttiva, gestione non corformità eventuali e scelta strategia miglioramenti da perseguire. Padronanza nella conoscenza della lingua inglese. Il ruolo prevederà trasferte lavorative funzionali tecniche, al fine di continuare a garantire assistenza tecnica al Cliente sul prodotto e seguirne le fasi di problem solving operativo. La risorsa ideale è destinata a rivestire il ruolo di Referente Tecnico Customer Service del Plant sia per il Cliente sia per i colleghi altri Plant Estero, assicurandone gli Audit di Qualità di Produzione, conoscendone le fasi ed i processi (APQP PPAP DFMEA PFMEA), utilizzando gli strumenti di problem solving (fishbone diagram, 5M, 5Why’s, FICS analysis, 8D, Lesson Learned). Fortemente gradita la conoscenza oppure la provenienza dal settore Automotive in virtù delle normative di specifico riferimento ISO/TS 16949. Nel suddetto ordine, per espressa esigenza del Cliente, saranno ritenute altrettanto interessanti anche le candidature che abbiano acquisito esperienza maggiormente consolidata nel tempo nel ruolo di Customer Quality. Rif. Customer Service Quality Engineer G0221 info mobile 3389622158 info at hr-personalequalificato.com Policy Privacy D.L. 196/2003
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        Milano (Lombardia)
        Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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        Milano (Lombardia)
        Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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        Milano (Lombardia)
        Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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        Italia (Tutte le città)
        At Cross Border Talents We are recruiting Customer Service Representatives for the German Team to work across different locations: in Portugal, Greece, Malta or Bulgaria. Relocation is mandatory! Our mission is to connect the Best Promising Talent with Top Employers. Our clients are leading companies within customer experience journey! Please be aware that in order to apply for this position, you should have an EU passport / ID! Your Role: Engaging with Customers: Interact seamlessly with German-speaking customers, ensuring inquiries are addressed with excellence and satisfaction. Leveraging Language Skills: Utilize fluent German skills to facilitate clear and effective communication, fostering positive interactions. Requirements: Native or Fluent in German English B2 level EU Passport or valid Permit to Stay in Portugal, Greece, Malta or Bulgaria Ability to deal with sensitive content What we offer: Competitive Salary Recognition: Reap the rewards of a competitive salary aligned with your role and expertise. Assistance with relocation International Atmosphere Experience (some benefits may change based on the country) Feel free to apply even if you don’t meet all the requirements, we may have some other open positions that suit you best (as long as you have an EU passport or local Residence Card).
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        Italia (Tutte le città)
        Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA Our client, a company operating in the medtech sector, has commissioned us to research a figure of FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA. Job Purpose: The Field Service Engineer is responsible to perfom the service activities on the field (pre-installation/tender site inspections, installations, maintenance, FSCAs in agreement with the customer requirements. Main Activities: Perform the service activities on customer sites/in-house: in agreement with the customer requirements (on demand, preventive maintenance program) according to the front office service order dispatching and the service manuals/periodic service bulleting; Service reports and technical documents (such check lists, safety electrical tests) completion and delivery to the customer; Spare parts management (stock and re-assortment) in order to ensure the adequate quantity and type of material according the assigned product and customer needs; Reports to HQ and RaQa of technical non conformities using the specific tools; Keeps the valid certification on assigned products; Responsible for the instruments and tools in order to follow the company calibration plan; Contact the customers after the dispatching fron front office in order to pre-clarify the technical issue problem. Skills: Previous experience on technical field activities or in similar roles (at least 3-5 years); Technical High School Diploma or Technical Degree; Product technical knowledge; Technical problem solving attitude; Priority setting capability and organizational skills; Customer centricity approach; Good interpersonale relationship attitude; Communication skills; Team Oriented; Knowledge of Microsoft Office package; Fluent italian and al least basic English Preferable based on Milano Sud or Pavia
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        Fermo (Marche)
        Live and Work in the United Kingdom as an Appliance Service Engineer You and your family can enjoy a high standard of living in the UK. Legal employment with long term work and residence permit. High basic salary and performance bonus. Full technical training provided Employment program paid by the employer This is a life-changing job opportunity for English-speaking electrical engineers and technicians in the United Kingdom. Our client is one of the leading home appliance repair specialists in London fully licensed as a Tier 2 work permit sponsor with a long-term history of successful employment of none UK citizens. Our home appliance specialists repair different home appliance equipment in customer homes like washers, dryers, stoves, microwaves, and refrigerators. You have a background as an electrical engineer but specific home appliance repair experiences are not required. You will be provided with full maintenance repair training for different appliances and brands. You need to have intermediate English language skills. We will provide you with training and certification options if you have pre-intermediate English skills and have the desire to qualify for one of our next recruiting programs. Family relocation is possible after 6-12 months. Job Requirements You should have: Hands-on experience in the electrical or engineering field Strong understanding of electrical and/or electronic principals Intermediate English skills Valid local driving license Strong desire to learn new skills You should be: Self-motivated Customer-focused Ready to relocate to the UK permanently We offer 3-year work permit sponsorship with an unlimited extension option. Basic salary first year: 2266 GBP = 87494 UAH / month Basic Salary second year: 2493 GBP = 96259 UAH / month Basic salary third year: 2625 GBP = 101355 UAH / month Overtime is paid 1.25 times the basic salary with plenty of opportunities for Saturday work Performance bonus depending on individual results. An engineer with average performance earns between 5000 GBP (193000 UAH) and 7000 GBP (270000 UAH) per year extra in bonus. We have also many engineers who consistently earn above 40000 GBP per year. About us Clarus Eastern Europe is one of the leading recruiting and human resource service companies in Ukraine with a special focus on international clients in Ukraine and abroad. We are licensed for labor export by the Ukrainian government. Our international management follows professional and ethical business standards. Our recruiting programs are paid for by our clients and are free of charge for our candidates. We are checking our clients very carefully and cooperate only with reliable employers. Housing options are evaluated by us. We control the immigration process and make sure that our candidates are working legally abroad without any concerns. Questions and answers Starting a new life in the UK is an important step for our candidates. We are proud to provide our candidates with the best level of transparency and information in the market. Here are some common questions and answers: Question: I would love to use the opportunity to move to the UK but my English is not good enough. Answer: We can provide you with many free and paid options to improve your English level so that you can pass the B1 English Language Test (SELT). We are recruiting regularly for technical positions so that your time investment will be worthwhile. -------------- Question: Why is your customer recruiting in Ukraine? Answer: Our client is recruiting since 2011 foreign staff for their growing business in the UK with the main focus on staff from European Union countries. With the conclusion of BREXIT, Ukrainian candidates are treated equally to EU citizens. --------------- Question: Why is your agency not charging candidates for its services? What is the catch? Answer: Our customers are paying us for our services. It is our task to find the best suitable candidates for our clients. Charging candidates would be unethical as we would have a conflict of interest.
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        Udine (Friuli Venezia Giulia)
        About us Madico is one of the world’s leading manufacturers of innovative window film, coating, metallizing and laminate solutions. Headquartered in Tampa Bay, Florida, Madico, Inc. innovates, manufactures, and distributes a broad range of protective, functional and decorative materials-based solutions including films, coatings and laminates for various industries worldwide from automotive and architecture to healthcare and aerospace. ProtectionPro, the device protection division of Madico, is the global-leader in on-demand device screen protection. We are present in over 146 countries around the world offer premium level support and assistance to our clients and distributors around the clock. Job Description Looking for a person to assist with providing tech support related assistance to our clients, distributors and team. This person will regularly do data entry, field calls or messages for assistance from the EMEA region, and work as a team on various product and material tests from time to time. Requirements: • Fluent in English both written and spoken (mandatory), any additional language (Arabic, French, German, Hebrew, Polish, Russian, Portuguese) is a plus • Customer service oriented • Team player • Strong analytical skills, technology minded and attention to detail • Ability to prioritize, multitask, and manage time productively • Willing and able to travel • Basic experience working with Microsoft Office • Previous experiences in Tech support, customer service, IT, product development and/or design (any field) are welcome but not required • VAT Number (Partita IVA) Please apply writing to murban@protectionpro.co and attach your CV and a brief Cover Letter.
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        Italia (Tutte le città)
        Responsible for the installation, service and maintenance of GPI machinery in constumer facilities. The incumbent is a key member of the Technical Service team and oartners with our converting and sales teams to meet the needs of the customers. Key Responsibilities: Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessaryParticipates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designsDevelops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issuesAs the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projectsApplies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.Effectively utilizes IT systems (in-house and standard applications)Maintains skill base necessary and consistent with machinery and carton technologyProvides instruction and training to customers' staff on safety, operations, machinery maintenance and proper carton handling proceduresPrepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changesReports on progress of projects / assignments to all internal and external stakeholdersConducts audits, evaluations and assessment of machine systems / performance resultsLiaises with other companies / OEM's working on common projects This is a summary of the key responsibilities of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instruction given by the Company. Qualifications and Experience Important Graphic Packaging Holding Company Good career opportunityMain Skills:Higher level of English reading, writing and speaking skills4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageousTechnical training with graduation or education of industrial or mechanical engineeringDemonstrated ability to ready electrical, mechanical engineering PLC and operator interface knowledgeWorking knowledge of continuous improvement methods, i.e. Six Sigma methodologyMust be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.Full clean driving license Key CompetenciesEffective communicator, both orally and written, with internal and external customersSuccessfully identifies root causes and resolves problems and issuesDevelops positive customer relationships through customer-focused mindset, build trustIs a team player, works well with others inside and outside the organizationIs a self-starter, has initiative, can effectively work independently with minimal direct supervisionEffectively manages time, plans, projects and related tasksFlexible approach to ensure timely and professional service to support customer and the internal manufacturing processContinuously meet targets and objectives, accountable for results Important Graphic Packaging Holding Company.Ottima opportunità di carriera.
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        Italia (Tutte le città)
        Wyser è la società internazionale di Gi Group che si occupa di ricerca e selezione di middle e senior management specializzato. Facciamo parte di Gi Group, una delle principali realtà a livello internazionale nei servizi dedicati allo sviluppo del mercato del lavoro. Ricerchiamo, per prestigioso cliente, primaria realtà del settore filling, un/una: CUSTOMER CARE AND SERVICE COORDINATOR Il candidato, interfacciandosi con il proprio responsabile, si occuperà di: - Gestire come supporto effettivo di primo contatto (mail o telefono) il cliente - Gestisce e registra i claims del cliente e effettua attività di supporto tecnico. - Indirizza internamente le attività all’area funzionalmente più corretta - Effettua un attività di monitoring e di follow up sulle attività di manutenzione preventiva - Aggiorna le attività di Field utilizzando MS Project come tool - Gestirà un team di 3 persone sotto la sua diretta responsabilità Requisiti: - Laurea Specialistica in Ingegneria elettronica, dell’automazione e/o diploma ad indirizzo tecnico • 3-5 anni in ruoli di Field Service Engineer maturata nel settore del filling (macchine per il riempimento), oppure 2-3 anni come Customer Service Coordinator • Buona conoscenza del PLC, possibilmente Siemens e/o Rockwell, oppure RS Logix 5000 • Ottime capacità di troubleshooting sulla parte elettrica e meccanica • Forte orientamento e sensibilità verso il cliente • Buona conoscenza della lingua inglese • Gradita, ma non determinante, la conoscenza di Ms Project • Capacità di lavorare in team e forte spirito di problem solving e di iniziativa • Flessibilità, duttilità, completano le caratteristiche ideali del profilo ricercato. Orario di lavoro Full-Time Sede di lavoro: Parma I candidati ambosessi (D.lgs n. 198/2006) sono invitati a leggere l’informativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 al seguente indirizzo: https://it.wyser-search.com/privacy-candidati/ Wyser (Aut. Min. del 15/04/2014 Prot. N: 39/4903) miojob-internal-cv
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        Italia
        For an estimated Customer, a multinational company worldwide leader in Logistics we are searching for a: Logistics Senior Engineer Mission Reporting to the COO, become a warehouse process expert and WMS super user during the implementation of recently acquired warehouse operations for Consumer Electronics. Key Responsibilities - support and guide Logistics Service Provider on the processes, systems and management of the operations; - be system and process owner and continuously optimize warehouse utilization and efficient routing; - support implementation setup and configuration of WMS; - become the linking pin between LSP and the central management team in Milan regarding daily operations; - coordinate warehouse, analyse process and suggest system changes for new commercial propositions; - be involved in KPI monitoring and analysis, and weekly operations review sessions with LSP; - coordinate communication and activities between central management team and LSP. Requirements - Bachelor's or Master's degree in Logistics Engineering or Business Administration; - 5+ years' experience in the same role; - significant experience in warehouse processes and WMS systems; - hands-on mentality, eager to take initiative and new opportunities; - conceptual and analytical thinker with the perseverance to achieve targets; - fluent in English (written and spoken); - Good MS Office skills; - open to other cultures and social. Place of work: Lodi area The Company is offering attractive conditions and a pleasant working environment.
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        Como (Lombardia)
        Ricercamy.com,the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: JUNIOR PROJECT ENGINEER Our client is a multinational company in the automotive sector and ask us to search a JUNIOR PROJECT ENGINEER. Job description: ▪ Set up of project plan and independent planning, coordinating and completion of projects; ▪ Guiding the project team (Kick-off & regular team meetings) and ensure that each member completes the assigned tasks according to project plan; ▪ First point of contact to customer. Ensure customer satisfaction with open and proactive communication; ▪ Financial control of project. Ensure project is finalized with at least the precalculated margin; ▪ Management of changes in scope of delivery. Relate commercial changes to sales department; ▪ Responsible for regular project reporting. Skills: ▪ Completed education in business administration, business engineer, industrial engineer etc.; ▪ Further training in project management e.g. IPMA Level D or comparable; ▪ First experience in operational project management and project business (plant construction) and series business (automotive); ▪ Very good analytical skills and a cross-linked mindset; ▪ Effective und independent way of working; ▪ Hands-on-mentality and organizationally versed with a process-oriented mindset; ▪ Communicative, reliable, persistent and structured; ▪ Willingness to global travelling up to 25%; ▪ Languages: Business fluent in English, German is a plus Place of work: Provincia di Como “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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        Italia (Tutte le città)
        Typical work includes: * Customer requirements analysis * Design and development of software modules from driver layer to application layer * Dealing with sensors and modems * Dealing with different communications protocols * Testing developed software, ensuring that it adheres to the standards and to the customer requirements * Integrating existing software modules to work together * Preparation of reports, manuals and other documentation on the status, operation and maintenance of software * Maintaining systems by monitoring and correcting software defects * Assist in the collection and documentation of system and software requirements, timeline estimations and working plans * Working on multiple projects at one time multinational companyFIRMWARE ENGINEER Software engineer need to have: *Experience in SW development for embedded applications, in industrial or automotive markets *Problem solving skills *Autonomy *Attention to detail *Ability to work in a team and individually *Capability of working towards tight deadlines *Fluent English language, spoken and written *Ability to communicate with customers, colleagues and management to explain complex issues clearly and concisely Software engineer must have: *Experience in programming and debugging of embedded systems in C language *Knowledge of Embedded Operative Systems (free RTOS) *Knowledge of most common standard coding rules, such as MISRA rules *Knowledge of common communication interfaces like I2C, UART, SPI, ecc... *Understand electronic schematics and components datasheets *Knowledge of common lab equipment (oscilloscope, multimeter, …) *Experience with software configuration management tools and defect tracking tools *Knowledge of C++/C# for Windows-based applications (preferred) *Knowledge of NI test environments (preferred) Multinationalcompanyspecialized in the R&D, Manufacturingand Sales ofelectronicsystemsanddevicesdirecthiringSalario da 28.000 €/anno a 45.000 €/anno
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        Milano (Lombardia)
        A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Your role: Don’t miss this opportunity to join a leader in the LifeScience business, benefit from our training program and broad career possibilities. Technical support represents a key feature of the Merck offering to our customers. As a Technical Service Scientist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our products. You will support our customers and sales on technical inquiries, protocol optimization and complaints on our product range for research and industry labs. As a contribution to our growing business you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. Who you are: - Master's Degree Chemistry or Biology with a proven laboratory experience or PhD - Fluent in Italian and Spanish plus a good level of English are mandatory. - Customer oriented with high listening and communication skills as well as strong ability to identify customer needs. - Enthusiastic to build-up expertise in new technologies. - Creative, solutions oriented and good at doing product analysis and technical comparison for optimal customer experience. - Enjoys working with other people within an international Team and in a dynamic environment What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! https://www.merckgroup.com/en/careers/jobs/204044.html
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