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Il candidato, Customer Support Specialist, si dovrà occupare di fornire supporto ai propri clienti nella risoluzione delle problematiche connesse alle gestione del proprio parco auto, quali ad esempio: gestione dei sinistri, delle infrazioni, dei programmi di sicurezza aziendali, delle fuel cards ed in generale supporto & guida al driver nell'utilizzo della propria company car nel rispetto delle regole aziendali. Il candidato deve essere immediatamente disponiobile. L'azienda è una nota realtà sita a Milano, in zona Ripamonti. Il candidato ideale, ricoprendo il ruolo di Customer Support Specialist, deve possedere buone capacità relazionali, attitudine al problem solving ed al lavoro in squadra. Deve essere una persona puntuale e precisa e con un approccio proattivo nei confronti delle attività da svolgere. Richiesta conoscenza scolastica della lingua Inglese e delle funzionalità base di Excel. Costituisce titolo preferenziale precedente esperienza nel mondo dei Servizi. Il cliente è una nota azienda operante nel settore dei serivizi legati al mondo automotive, sita a Milano zona Ripamonti, comodamente raggiungibile con i mezzi di trasporto.Inserimento con un contratto in stage di 6/12 mesi con ottime opportunità di inserimento.

Il candidato, Customer Support Specialist, si dovrò occupare di fornire supporto ai propri clienti nella risoluzione delle problematiche connesse alle gestione del proprio parco auto, quali ad esempio: gestione dei sinistri, delle infrazioni, dei programmi di sicurezza aziendali, delle fuel cards ed in generale supporto & guida al driver nell'utilizzo della propria company car nel rispetto delle regole aziendali. Il candidato deve essere immediatamente disponiobile. L'azienda è una nota realtà sita a Milano, in zona Ripamonti. Il candidato ideale, ricoprendo il ruolo di Customer Support Specialist, deve possedere buone capacità relazionali, attitudine al problem solving ed al lavoro in squadra. Deve essere una persona puntuale e precisa e con un approccio proattivo nei confronti delle attività da svolgere. Richiesta conoscenza scolastica della lingua Inglese e delle funzionalità base di Excel. Gradita esperienza nel settore Automotive / Noleggio a Breve o Lungo Termine. Costituisce titolo preferenziale precedente esperienza nel mondo dei Servizi. Il cliente è una nota azienda operante nel settore dei serivizi legati al mondo automotive, sita a Milano zona Ripamonti, comodamente raggiungibile con i mezzi di trasporto.Inserimento con un contratto a tempo determinato di 12 mesi con ottime opportunità di inserimento.

Ricercamy.com, innovativa società di Ricerca e Selezione del Personale all’avanguardia per metodologia e infrastruttura tecnologica, è alla ricerca di: Customer Support Per Swep International, fornitore leader mondiale di scambiatori di calore a piastre saldobrasate per applicazioni HVAC e industriali, stiamo ricercando un Customer Support SWEP è un'azienda eccitante e in crescita, dedicata alla creazione di soluzioni per affrontare le sfide energetiche del mondo ed è alla ricerca di profili che credano nei loro principi legati alla tutela dell’ambiente. La risorsa ricoprirà un ruolo fondamentale a contatto con i clienti e con la divisione commerciale della società. Sarà inserita all’interno dell’ufficio di Arcore che si occupa principalmente della gestione di clienti italiani, francesi e spagnoli. Si relazionerà via mail o tramite call con parte amministrativa, commerciale e produttiva presenti all’estero. Le mansioni affidate includono l'elaborazione degli ordini, il follow-up degli ordini e delle consegne, il follow-up dei pagamenti e la risposta alle domande dei clienti. Supporterà l’ufficio logistico per la preparazione eventuale di documentazione import/export. Competenze necessarie: Laurea gradita indirizzo Business Administration o similari Almeno un anno di esperienza in assistenza clienti, preferibile la provenienza da contesti internazionali Conoscenza fluente della lingua italiana, inglese e francese (scritto e parlato). Gradita dello spagnolo Gradito utilizzo di Oracle e Salesforce Ottime capacità di comunicazione, empatia. Forte spirito di lavoro di squadra, anche con team internazionali e multiculturali Orientamento ai risultati Flessibilità, Gestione di attività differenti Disponibilità a viaggiare in Europa per eventuali formazione e meeting con le altre sedi Si offre: Realtà in continua crescita Team dinamico e internazionale, molto affiatato CCNL Commercio, tempo determinato con obiettivo inserimento, RAL adeguata all

EverUp è una società inglese con fondatori italiani. Cerchiamo in Italia due customer support executives. Il lavoro, da remoto/casa, consiste nell'analizzare le richieste di apertura conto savings e valutare il profilo del cliente facendo una dettagliata due diligence. Inoltre ci saranno dei turni per supportare i clienti via chat (Intercom). Cerchiamo full time o anche part time. Rigorosamente richiesto inglese eccellente scritto. Buona/ottima compresione dell inglese parlato per poter sostenere il training che è ovviamente gratuito. Laurea è un plus ma non indispensabile. Sito web: www.everup.uk Apps disponibili solo in inghilterra. Descrizione della società: EverUp (www.everup.uk) is a UK fintech on a mission to change the way people save and growing very rapidly. The management team is very experienced and the company is well funded. Our venture is partially outsourced near-shore and we integrate the development with internal resources we want to keep for the long term. We are based in London but we all work remotely, as we build a fully distributed organisation driven by an international and diverse team.

Hashfot ltd ricerca per la sede di Palermo, n° 2 ambosessi da inserire nel proprio organico come Customer Support. I candidati devono necessariamente parlare e scrivere fluentemente in lingua Inglese, essere disponibili full time e avere ottima padronanza nell'uso del pc. Offriamo periodo di prova e formazione retribuito seguito da contratto regolare a tempo determinato con possibilità di trasformazione in tempo indeterminato. gli orari di lavoro sono dalle 9-18 con un ora di pausa pranzo. stipendio 1000euro circa mensili. Per candidarsi inviare curriculum vitae aggiornato all'indirizzo: [*vedi modalità di candidatura*] È gradito e costituisce preferenza la conoscenza di altre lingue oltre l'inglese. Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Synergie Italia, agenzia per il lavoro filiale di Milano, cerca CUSTOMER SUPPORT per azienda leader nel settore dell’assistenza clienti e nello specifico per un servizo nell'ecommerce Le nuove risorse saranno inserite all’interno di un team composto da 80 colleghi a cui si aggiungono i team leader e si occuperanno di offrire assistenza ai clienti privati in tutte le problematiche che riscontrano. Le attività riguarderanno ad esempio la verifica e le modifiche sulle prenotazioni/ acquisti effettuati, la gestione dei reclami e la guida nell’uso del tool gestionale per i clienti. Questi ultimi potrebbero aver bisogno di aiuto sul pagamento, sulle modifiche o sulla cancellazione del loro ordine Nello svolgimento delle loro attività utilizzeranno il telefono per interagire con clienti e il pc per la risoluzione delle problematiche, la gestione dei ticket e il controllo delle attività. Stiamo cercando candidati che abbiano voglia di mettersi in gioco e che siano pronti a gestire lo stress e situazioni di difficoltà per il cliente. Un ottimo uso del pc è fondamentale per le attività di back office quotidiane da gestire. Problem solving e flessibilità sono un valore aggiunto, così come la conoscenza della lingua inglese che sarà richiesta per la gestione di mail e chat o inserimento dati a gestionale. NECESSARIA LA CONOSCENZA DELLA LINGUA SPAGNOLA ALMENO LIVELLO C1. Preferibile esperienza anche breve nel settore del customer care, a contatto con i clienti non solo telefonico ma anche face to face. Ti offriamo un percorso di formazione gratuito e rimborsato prima dell’inizio del contratto DAL 6/05 per poter essere autonomo e preparato nella gestione delle attività, da frequentare da remoto, da casa in tutta sicurezza. Ti offriamo un ambiente di lavoro stimolante, dinamico e in forte espansione. Il contratto iniziale sarà di circa 1 mese di prova più proroghe di lunga durata. I turni di lavoro andranno nella fascia tra le 8 e le 22 (con flessibilità su tutta la fascia oraria), il contratto è part time 20 da Lunedi a domenica. L’attività si svolgerà presso la nostra azienda cliente in zona facilmente raggiungibile con i mezzi pubblici. I candidati ambosessi (L.903/77) sono invitati a leggere l'informativa privacy Regolamento (UE) 2016/679 Aut. Min. Prot. N. 1207 - SG del 16/12/2004

Chi siamo HAL Service, societ attiva dal 1990, offre soluzioni ICT e TLC su misura per Aziende e Pubbliche Amministrazioni, accompagnando i clienti nel loro percorso di digitalizzazione con servizi innovativi e di alta qualit. Attraverso il marchio WiC, propone soluzioni complete di connettivit, voce, cyber security, cloud e datacenter, tutte supportate da un team di esperti qualificati che forniscono assistenza proattiva e personalizzata. In qualit di Societ Benefit, HAL Service integra la sostenibilit e la responsabilit sociale in ogni attivit, promuovendo pratiche che favoriscono il benessere delle comunit e il rispetto per l'ambiente. Chi stiamo cercando: Il/la candidato/a ideale sar inserito nella divisione Assurance e gestir le chiamate dei Clienti assicurando loro supporto specialistico per la risoluzione di tutte le problematiche tecniche inerenti lerogazione dei servizi Voce (Voip), connettivit (Xdsl, FTTx, Fibra dedicata), connettivit IP, servizi Vas (Mail, Fax2mail, Pec) fino a garantire la completa soddisfazione del Cliente stesso. Gestir la relazione con le strutture territoriali dei fornitori per la risoluzione delle problematiche riguardanti la rete di accesso, controller la qualit e la conformit degli interventi svolti da outsourcer e supplier, coerentemente a quanto previsto dagli standard di servizio richiesti. Il candidato ideale sar in possesso dei seguenti requisiti: - Laurea o Diploma Tecnico/Scientifico - Esperienza pregressa in aziende di Telecomunicazioni in qualit di Customer Support - Conoscenza media delle reti IP LAN/WAN ed Internet - Conoscenza base delle tecnologie e delle architetture di accesso (FTTH, FTTC, FWA, LTE) - Buona conoscenza della lingua inglese Completano il profilo mentalit orientata al Cliente, attitudine al problem solving, elevata attitudine al lavoro di team, elevate capacit comunicative, di apprendimento e affidabilit, forte orientamento al raggiungimento degli obiettivi. Sede di lavoro: Borgosesia (VC)

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Descrizione Are you always the local guide, restaurant-picker and hotel connoisseur in your friend circle? Is traveling in your blood? Feels like you and Majorel should have a talk! Is traveling what makes you talk? And on top of that, you love to help people out? Let’s combine spirits and join our team as a travel and tourism success agent! Who we are: We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. At Majorel we serve customers accross the world. We support them at any time, through every device and in the manner they expect from their brands. We speak their language wherever they are and whatever their culture. At Majorel we combine the best of people, technology and innovation to deliver real value to our clients. We are committed and we believe in equal opportunities between men and women. In the same way, our offered positions are open to people with disabilities. We ensure compliance and all prevention regulations are met, guaranteeing the care for our people’s health and safety both at our facilities and teleworking. Our mission: We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology. We deliver real impact for our partners. We are driven to go further. Your Responsibilities: •Providing superb support the way you would want to be treated during your vacation! •Inform your customers about the products and services the project provides, and make sure this also includes their policies and processes in a friendly manner •Be aware of current traveling destinations and holiday trends •Evaluate problems and complaints of the callers and provide proper solutions to them (chat, e-mail, phone calls) Your profile: •Excellent communication skills & high focus on customer satisfaction •Excellent language skills (at least C1) in Italian and English, both spoken and written •Customer service-orientated and a high focus on customer satisfaction •Strong administration and organization skills •Keen eye for detail to ensure high accuracy •Very good PC skills •Availability to work on shifts •Team work •A previous experience in Customer Service or similar business is a plus (B2B) Our offer: •Starting paid training path •Continuous improvement and product training •Modern and multinational working environment at an attractive location in Milan with good public transport connection •Excellent reputation as responsible employer •Welcoming and inclusive environment •Shift system (from Monday to Sunday from 7am to 11 pm; festivities included) •Work is performed in our facilities and in teleworking •Belonging to a great international company where you will constantly be learning

Randstad Contact Center, divisione specializzata di Randstad Italia, ricerca per importante multinazionale nel settore trasporti, degli operatori Customer Service. Si offre inserimento in somministrazione. Luogo di lavoro: Settimo Torinese (TO). Orario di lavoro: FULL TIME con orario centrale dal Lunedì al Venerdì.   La risorsa si occuperà di: - ricezione e smistamento chiamate all'ufficio Support Client; - pianificazione consegne; - risoluzione problemi operativi; - supporto al cliente via chat o telefono; - creare report utilizzando Excel.   Requisiti: - Laurea; - ottima conoscenza della lingua INGLESE (C1-C2); - esperienza pregressa nel customer service, preferibilmente telefonico; - proattività e ottime doti di problem solving.     Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Provides the best service, assisting the store team and clients through the selling ceremony Welcoming, understanding customer’s needs and orienting them into the departments Providing support while trying the products on Serving as a liason between the sales team and the clients Interacting with customers to ensure client satisfaction Packing and providing support during payment Stock & Inventory Management: Support colleagues with product replenishment and stock activities, to ensure store efficiency Visual Management: Ensure that products are ready for sale by following visual guide lines Administrative Activities: Support colleagues with administrative activities, to ensure store efficiency Job Requirements: Excellent Interpersonal and communication skills Strong understanding of Customer Service needs and Customer priorities Strong attention to detail and multi task Your Skills and Experience: Fluent English and Italian language; knowledge of other languages would be a plus. Ability to adapt to frequent change and a high pressure environment. Ability to initiate contact and communication. Motivated by being a team player with a common goal. Excellent Communication and interpersonal Skills with the ability to build and maintain relationships. Problem solving Contratto di lavoro: Tempo pieno, Tempo determinato Stipendio: €1.250,00 /mese

About us Madico is one of the world’s leading manufacturers of innovative window film, coating, metallizing and laminate solutions. Headquartered in Tampa Bay, Florida, Madico, Inc. innovates, manufactures, and distributes a broad range of protective, functional and decorative materials-based solutions including films, coatings and laminates for various industries worldwide from automotive and architecture to healthcare and aerospace. ProtectionPro, the device protection division of Madico, is the global-leader in on-demand device screen protection. We are present in over 146 countries around the world offer premium level support and assistance to our clients and distributors around the clock. Job Description Looking for a person to assist with providing tech support related assistance to our clients, distributors and team. This person will regularly do data entry, field calls or messages for assistance from the EMEA region, and work as a team on various product and material tests from time to time. Requirements: • Fluent in English both written and spoken (mandatory), any additional language (Arabic, French, German, Hebrew, Polish, Russian, Portuguese) is a plus • Customer service oriented • Team player • Strong analytical skills, technology minded and attention to detail • Ability to prioritize, multitask, and manage time productively • Willing and able to travel • Basic experience working with Microsoft Office • Previous experiences in Tech support, customer service, IT, product development and/or design (any field) are welcome but not required • VAT Number (Partita IVA) Please apply writing to murban@protectionpro.co and attach your CV and a brief Cover Letter.

Are you: passionate about managing teams? Leading people within a growing project and company? Excited to provide exceptional customer service by motivating your team? If your answer is Yes, then Apply now! For our business in Milan we are currently looking for a Team Manager (male/female), for our e-commerce partner. You’ll join a well-established and high performing project looking to achieve success on our long term strategy. As a Team Manager you’ll be responsible for leading your team to deliver exceptional support to the clients. You will do this by motivating and leading from the front, developing effective measures of coaching, supervision and training regarding the development of your staff. Ensuring optimal compliance with agreements while always putting people first and performing the necessary day to day tasks. Requirements: • Excellent language skills in Italian (C2) and English (C1) • Work experience in team management, ability to motivate and coach team members • Knowledge and experience in customer service (preferably in Outsourcing companies) • Strong administration and organization skills • Very good PC skills - proficiency in the use of Microsoft Office (especially Excel) • Very good analytical skills, productivity with a keen eye for detail • Excellent communication skills & high focus on customer satisfaction • Availability to work on shifts, 5 days a week, Monday to Sunday, 8 a.m. to 10 p.m. Offer: • Excellent reputation as responsible employer; • Modern working environment at an attractive location in Milan with good public transport connection; • A welcoming and inclusive environment; • A team ready to help you develop and grow; • A multinational environment, different nationalities and cultures to work every day. Join us in a vibrant, multi-cultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands! At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking. This job opportunity is addressed to both sexes, in accordance with Laws 903/77 and 125/91.

Bureau Veritas è leader a livello mondiale nella verifica, valutazione ed analisi dei rischi in ambito Qualità, Ambiente, Salute e Sicurezza e Responsabilità Sociale (QHSE-SA). Il Gruppo fornisce servizi di ispezione e controllo, verifica di conformità e certificazione a supporto delle Organizzazioni di ogni dimensione, appartenenti a tutti i settori, sia pubblici che privati, dall'industria ai servizi. Le nostre attività di verifica possono avere come oggetto Sistemi e Processi, Prodotti e Servizi, Beni, Impianti e Progetti ed hanno come riferimento Standard riconosciuti a livello mondiale, norme cogenti e volontarie di livello nazionale ed internazionale, Disciplinari propri o del Cliente. Le nostre attività generano valore aggiunto per il Cliente poiché rappresentano un supporto strategico nella gestione del rischio, nel controllo della filiera e nel miglioramento delle performance. Nato nel 1828, il Gruppo genera oggi un fatturato di 4 Miliardi di Euro, conta oltre 1.000 uffici in 140 Paesi e si avvale di un network di 69.000 dipendenti. L'affidabilità e la capillare disponibilità di tecnici qualificati sono tra i punti di forza maggiormente apprezzati dai nostri 400.000 Clienti nel mondo. In qualità di Organismo di Terza Parte Indipendente, Bureau Veritas svolge la propria attività nel pieno rispetto di Valori Fondamentali di Integrità ed Etica, Imparzialità nel giudizio, rispetto per le persone e responsabilità verso l'ambiente e la società. Stage CRM Administration and Analysis Support: La persona verrà inserita all'interno del team CRM Customer Relationship Management, Divisione Finance/Controlling e si occuperà di supportare il tutor aziendale (CRM Manager di Regione) nelle seguenti attività: CRM Operativo: Gestione e implementazione sistema CRM (tool aziendale e relativi processi) Supporto nelle richieste degli utenti (User Support) Monitoraggio qualità dei dati CRM Strategico: Attività di ricerca ed estrazione dati a supporto del Business Attività di reportistica e supporto analisi vendite Supporto nelle iniziative e nei processi volti al miglioramento dei CRM KPIs Si richiede: Laurea ad indirizzo economico Ottima conoscenza del pacchetto Office, in particolare Excel Ottima conoscenza della lingua inglese Buona capacità di analisi Completano il profilo proattività, buone doti comunicative e relazionali. È prevista formazione iniziale e costante nel tempo. La risorsa verrà inserita tramite un rapporto di lavoro in Stage della durata di 6 mesi con rimborso spese, ticket restaurant e possibilità di rinnovo.

Reporting to the Head of Software Quality, this position will join a team of talented Engineers that build and maintain the company's cloud platform by helping them with quality assurance, test automation, test-driven development. The primary responsibilities are:Own, maintain, and evolve existing test automation tools, scripts, and suites; review and analyze requirements, specifications, technical design documents, and technical documentation to define test automation strategies and provide timely feedback; develop detailed, comprehensive, and well-structured test plans and test cases; develop an automation strategy including effort, scope, and timeline; identify and report issues found, then verify that issues are resolved and perform constant regression testing and code quality verifications002. International Hi Tech OrganisationModenaThe Ideal Candidate:Proven work experience in software quality assurance. Excellence in at least one test automation tool is highly desirable;knowledge of a range of testing methodologies, tools, and processes: functional, regression and integration testing using automated approaches;strong understanding of the Software Development Life Cycle. Experience in testing cloud products is highly desirable; Our client is International Leading Organization in customer communication management (CCM) solutions. They support the customer experience with innovative technologies to ensure the best client engagement.Ottima opportunità di carriera.

Mansione Randstad Italia, filiale di San Donato Milanese, sta ricercando per azienda cliente del settore Automotive una figura da inserire come Aftersales Back Office Support. Responsabilità La figura ricercata avrà il compito di supportare e coadiuvare il Consulente Service nell’organizzazione degli appuntamenti con i clienti attraverso l’utilizzo accurato dell’agenda, garantendo un focus costante sulla Customer Satisfacition. Assisterà il cliente sia telefonicamente sia di persona, rappresentando il “biglietto da visita” del Brand e dell’Azienda, gestendo le eventuali problematiche coordinandosi con gli altri reparti. Provvederà, inoltre, alla chiusura contabile dell’ordine di lavoro ed alla successiva fatturazione al cliente. Competenze È previsto un contratto di somministrazione sin da subito di 12 mesi; richiesto Diploma o Laurea ad indirizzo tecnico-economico, esperienze pregresse nella gestione dei clienti e nell’utilizzo di gestionali (Es. CRM). Completano il profilo ottime capacità relazionali, commerciali e di problem solving accompagnate ad una buona padronanza della lingua inglese e ottima conoscenza del pacchetto Office 

Lavoro come recruiter presso un'agenzia del lavoro britannica e sono alla ricerca di candidati che sappiano parlare sia l'Italiano che l'Inglese: Role Summary A leading multinational company founded in 2018 and based in Lisbon are looking for individuals passionate about technology (smartphones, laptops and tablets) with excellent problem solving skills. They serve customers across the world through over 58,000 employees based in 30 countries in Europe, Africa, Americas and Asia in more than 60 languages. Working on behalf of one of the Big Five companies in the U.S. information technology industry, you will be required to determine and resolve issues for customers, maintaining a professional manner at all times on the phone, email and webchat. One month training and constant support will be provided throughout your career journey to aid your soft skills and commercial awareness development. Hours: 40 hrs per week (Full-time) Shifts: Monday-Sunday 08:00-20:00 Start dates: July/August No experience required + Relocation package offered What are we looking for in you? - Bilingual in English (B2) and Italian (C2) - Team player and independent - Ability to quickly absorb training on tool functionality - Able to work in multiple tools/web browser windows at one time - Motivated, takes initiative, high energy What’s in it for you? - Salary: 750€ per month x 14 - Fun and friendly multicultural environment - Monthly Language bonus: 142€ x 12 - Monthly Performance bonus: 150€ x 12 - Free Lunch: 6€ voucher - Longevity Bonus (1000€) - Opportunity to progress into Recruitment, Quality or Management If you want the chance of being a part of a rewarding company, submit your CV now to be considered! Even if you are not interested in this specific opportunity, but you possess relevant skills and/or experience, feel free to add me on LinkedIn - I am always up for a chat! Good luck! Matteo Volante Recruitment Consultant at Logical Recruitment Partners

WE ARE LOOKING FOR YOU - STARTING IN JULY! ABOUT US roadsurfer is Europe's largest outdoor travel expert currently focusing on campervan rentals, abo & sales. We are an international, ambitious and rapidly growing team including more than 250 roadsurfers with great team spirit! We hold together while combining high quality standards with having fun at work! For our #roadsurferfamily we are looking for motivated and highly dedicated roadsurfers who want to join us on our journey! OUR MISSION Preparation and handing over the vans to our customers, which includes a proper introduction and briefing of the vehicles Coordinate the vehicle take-back as well as check-up for any damage and ensure its documentation Full preparation of the vehicles for the next costumer which includes cleaning/washing them Support the station manager with the consultation of our customers concerning every matter (including the vehicle itself and recommendations for roadtrips/campgrounds for example) If necessary you will act as a substitute for our station manager in his/her absence YOUR PROFILE You have a friendly and professional appearance as well as an service-oriented nature Work experience within branch structures / rental business is a plus You are absolutely hands-on and communicative You are a reliable problem solver and enjoy new challenges Italian and English fluent, German and French knowledge of advantage Driving license class B WHY US? We have great team spirit, flat hierarchies and we are motivated and open-minded We think employee appreciation is one of the most important things to do! We offer individual development opportunities and continuous support - professionally and personally We have regular team events You have a big advantage renting our Vans CONTACT You are made for the job? Then we are looking forward to your application! If you have any questions, please contact our recruiter Louisa at any time: (+49) 89 21093386 Arbeitsstunden: 20 pro Woche Job Types: Part-time, Temporary, Contract

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

The new entry will manage the following activities:Support marketing activities (preparation of marketing projects and analyses, follow-up of marketing agreements with customer, support in orders of marketing materials)Support to the customer (support of FAQ by phone)Translations from English of technical sheetsMultinational company in the Pharmaceutical industryJob advert reserved to candidates legally protected according to Law 68/99Every candidate applying for this job must have the following requirements:High school diploma or DegreeFluency in EnglishStrong interpersonal skillsAbility to focus on the task at handDetermination and, at the same time, flexibility when approaching colleagues and customersLegally protected status according to Law 68/99Multinational company in the Pharmaceutical industryGreat opportunities of growth and international exposure.Salario da 23.000 €/anno a 27.000 €/anno

Orienta Agenzia per il Lavoro, seleziona per azienda cliente: 1 Addetto/a al CRM La risorsa si occuperà delle seguenti attività: - Effettuare attività di customer support di secondo livello attraverso i principali canali verso i clienti, al fine di individuare tematiche rilevanti e miglioramenti procedurali - Supervisionare le attività del contact center esterno, valutando i volumi di richieste e implementando procedure operative per la gestione del parco clienti - Monitorare i KPIs in ambito di customer performance, mediante produzione di reportistica periodica - Insieme al responsabile preposto, analizzare la customer satisfaction e creare reportistica periodica - Fornire supporto alla gestione delle attività di Change Management sui sistemiaziendali di CRM e progetti ad hoc, in coordinamento con i fornitori esterni dei gestionali e dei sistemi utilizzati - Fornire supporto al team nello sviluppo di analisi, utilizzando dati interni e dati da fonti esterne per la realizzazione di report periodici e ad hoc, al fine di migliorare le performance. Requisiti richiesti: - Pregressa esperienza in ambito CRM - Laurea Magistrale - Ottima conoscenza degli applicativi Office Word, Excel, Power Point - Esperienza di utilizzo di piattaforme CRM, preferibilmente Oracle - Attitudine al problem solving, capacità analitiche e pro attività, predisposizione al lavoro in team - Abilità nella gestione clienti, capire il contesto di business e i relativi bisogni - Comprensione e uso del linguaggio tecnico e professionale, scritto e parlato - Si considera requisito preferenziale la conoscenza di strumenti di business intelligence - Ottima conoscenza della lingua inglese scritta e parlata E' previsto un contratto di somministrazione iniziale con possibilità di proroga e stabilizzazione. CCNL Telecomunicazioni (13 mensilità) livello commisurato alla seniority. Esigenza full time. Luogo di Lavoro: Roma (zona Policlinico)

Per un Gruppo Telco italiano ricerchiamo un Provisioning Technical Specialist CAT. PROT. L. 68/99. Il candidato ideale è un profilo appartenente alle Categorie Protette L. 68/99 che sarà inserito nella divisione Customer Provisioning Specialist e gestirà l’attività di provisioning dei servizi di fonia (WLR/NP linea attiva e non attiva), degli accessi di connettività a banda larga (ADSL /SHDSL/FIBRA attivazioni/migrazioni), e/o servizi VAS (registrazione/trasferimento dominio – posta elettronica – Hosting) assicurando supporto competente per la risoluzione di tutte le problematiche inerenti l’inserimento delle richieste tramite la nostra piattaforma e la consegna dell’accesso da parte del fornitore locale. Avrà inoltre il compito di aggiornare l’utente finale telefonicamente e tramite utilizzo dei sistemi informatici del nostro Cliente. Il candidato ideale sarà in possesso dei seguenti requisiti: • appartenenza alle Categorie Protette (L.68/99) • diploma di maturità scientifica o tecnica • buona conoscenza dei principali sistemi informatici • requisito indispensabile l’ottima conoscenza della lingua inglese • esperienza pregressa nell’area customer support all’interno di aziende modernamente strutturate • dinamici e flessibile, orientati al servizio e al problem solving La sede di lavoro è Milano

IRIDEOS è azienda italiana dedicata alle aziende e alle Pubbliche Amministrazioni fornendo supporto nel loro percorso di trasformazione digitale attraverso soluzioni integrate che coniugano cloud, data center, fibra ottica, sicurezza e innovazione. Stiamo cercando un Tecnico di Rete II° Livello da inserire nell'area Customer Operations – Customer Support che si occuperà delle seguenti attività: - Contribuire a garantire un alto livello di soddisfazione del cliente attraverso la gestione, la risoluzione e l'escalation appropriata di problemi e ticket - Gestire e affrontare ticket complessi che vengono segnalati al team di supporto tecnico di II° Livello da più canali - Mantenere una comunicazione proattiva e tempestiva con i clienti tramite più mezzi (telefono, ticket, e-mail..) - Collaborare con il team di vendita, il team di service management ed i clienti per affrontare adeguatamente i problemi fornendo soluzioni - Esperienza di almeno 3 anni in ambito Service Desk di I° e II° Livello - Verranno valutati candidati appartenenti alle Categorie Protette - Diploma/laurea ad indirizzo informatico o titolo equivalente - Capacità di configurazione, analisi e troubleshooting di Network IP L2/L3 - Ottima conoscenza di networking (Routing, Switching, Wireless Lan) - Ottima conoscenza dei protocolli di routing e switching delle reti TCP/IP - Certificazioni Cisco CCNA Routing & Switching CARATTERISTICHE PERSONALI - Attitudine al team working ed al problem solving - Buone capacità di comunicazione, di ascolto e di mediazione - Capacità di affrontare il lavoro in autonomia - Precisione e scrupolosità nello svolgimento delle attività - Capacità di adattamento e flessibilità - Buona conoscenza della lingua inglese scritta e parlata COSA OFFRIAMORetribuzione e tipologia contrattuale in base al livello di esperienza del candidatoAmbiente giovane, dinamico e composto da un team di professionistiSviluppo e crescita professionale in un contesto altamente stimolanteSmart working parziale