Field service engineer process
Elenco delle migliori vendite field service engineer process
AMERICAN FIELD SERVICE ARCHIVES OF WORLD WAR I, 1914-1917, THE (BIBLIOGRAPHIES AND INDEXES IN WORLD HISTORY BOOK 16) (ENGLISH EDITION)
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SERVICE PACK ALL-INCLUSIVE SELF-ASSESSMENT - MORE THAN 700 SUCCESS CRITERIA, INSTANT VISUAL INSIGHTS, COMPREHENSIVE SPREADSHEET DASHBOARD, AUTO-PRIORITIZED FOR QUICK RESULTS
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SERVICE PACK 2 ALL-INCLUSIVE SELF-ASSESSMENT - MORE THAN 650 SUCCESS CRITERIA, INSTANT VISUAL INSIGHTS, COMPREHENSIVE SPREADSHEET DASHBOARD, AUTO-PRIORITIZED FOR QUICK RESULTS
- Service Pack 2 Self-Assessment ensures you don't miss anything: More than 650 critical Service Pack 2 success criteria in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for one or multiple participants
- Shows you instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service Pack 2 Self-Assessment. Versatile; no requirement to apply all the criteria to get results
- Dynamically auto-prioritized projects-ready RACI Matrix shows you exactly what to do next
- This CD-ROM shipped product Ensures Private, Offline Secure Data Protection of your Sensitive Self-Assessment results
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Italia (Tutte le città)
Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA Our client, a company operating in the medtech sector, has commissioned us to research a figure of FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA. Job Purpose: The Field Service Engineer is responsible to perfom the service activities on the field (pre-installation/tender site inspections, installations, maintenance, FSCAs in agreement with the customer requirements. Main Activities: Perform the service activities on customer sites/in-house: in agreement with the customer requirements (on demand, preventive maintenance program) according to the front office service order dispatching and the service manuals/periodic service bulleting; Service reports and technical documents (such check lists, safety electrical tests) completion and delivery to the customer; Spare parts management (stock and re-assortment) in order to ensure the adequate quantity and type of material according the assigned product and customer needs; Reports to HQ and RaQa of technical non conformities using the specific tools; Keeps the valid certification on assigned products; Responsible for the instruments and tools in order to follow the company calibration plan; Contact the customers after the dispatching fron front office in order to pre-clarify the technical issue problem. Skills: Previous experience on technical field activities or in similar roles (at least 3-5 years); Technical High School Diploma or Technical Degree; Product technical knowledge; Technical problem solving attitude; Priority setting capability and organizational skills; Customer centricity approach; Good interpersonale relationship attitude; Communication skills; Team Oriented; Knowledge of Microsoft Office package; Fluent italian and al least basic English Preferable based on Milano Sud or Pavia
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Italia (Tutte le città)
Wyser è la società internazionale di Gi Group che si occupa di ricerca e selezione di middle e senior management specializzato. Facciamo parte di Gi Group, una delle principali realtà a livello internazionale nei servizi dedicati allo sviluppo del mercato del lavoro. Ricerchiamo, per prestigioso cliente, primaria realtà del settore filling, un/una: FIELD SERVICE ENGINEER SETTORE FILLING MACCHINE PER RIEMPIMENTO Il candidato, interfacciandosi con il proprio responsabile, si occuperà di: - attività di commissioning, installazione, supervisione e attività di training sulle macchine - Eseguire attività di service, retrofitting, manutenzione predittiva ed evolutiva sulle macchine, scrivendo appropriati report al Project Manager di riferimento Requisiti: - Laurea Specialistica in Ingegneria elettronica, dellautomazione e/o diploma ad indirizzo tecnico 4-5 anni in ruoli di Field Service Engineer maturata nel settore del filling (macchine per il riempimento) Buona conoscenza del PLC, possibilmente Siemens e/o Rockwell, oppure RS Logix 5000 Ottime capacità di troubleshooting sulla parte elettrica e meccanica Disponibilità a viaggiare per circa un 75/85 % del tempo complessivo. Buona conoscenza della lingua inglese Capacità di lavorare in autonomia e forte spirito di problem solving e di iniziativa Flessibilità, duttilità, capacità di lavorare in autonomia ma alloccorrenza anche in team, completano le caratteristiche ideali del profilo ricercato. Orario di lavoro Full-Time Sede di lavoro: Parma I candidati ambosessi (D.lgs n. 198/2006) sono invitati a leggere linformativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 al seguente indirizzo: https://it.wyser-search.com/privacy-candidati/ Wyser (Aut. Min. del 15/04/2014 Prot. N: 39/4903) miojob-internal-cv
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Bologna (Emilia Romagna)
Cerchiamo, per multinazionale attiva nel settore elettromeccanico, un Field Service Engineer. Il candidato, inserito nel post vendita, svolgerà le seguenti mansioni: installazione, testing, integrazione ed ottimizzazione degli impianti; supporto, da remoto, ai clienti; formazione agli utenti finali; supporto ai commerciali ed al project management; gestione dei report; controllo dei costi. Il candidato dovrà recarsi presso i clienti in Italia, generalmente, dal lunedì al venerdì. Egli seguirà corsi di aggiornamento in Germania. Si richiedono: esperienza nella posizione; conoscenza dei componenti elettrici di impianti automatizzati; conoscenza del plc, buona conoscenza della lingua inglese; disponibilità alle trasferte Italia. Pari opportunità: E' garantita parità di trattamento per uomini e donne, età, nazionalità, opinioni e quanto altro previsto dalle normative vigenti in tema di pari opportunità - Informazioni privacy: Il trattamento dei dati personali pervenuti si svolgerà in conformità alla legge 196/03 - Autorizzazione ministeriale: AUT MIN 1236-SG 2004 sez 1
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Ferrara (Emilia Romagna)
Cerchiamo, per multinazionale attiva nel settore elettromeccanico, un Field Service Engineer. Il candidato, inserito nel post vendita, svolgerà le seguenti mansioni: installazione, testing, integrazione ed ottimizzazione degli impianti; supporto, da remoto, ai clienti; formazione agli utenti finali; supporto ai commerciali ed al project management; gestione dei report; controllo dei costi. Il candidato dovrà recarsi presso i clienti in Italia, generalmente, dal lunedì al venerdì. Egli seguirà corsi di aggiornamento in Germania. Si richiedono: esperienza nella posizione; conoscenza dei componenti elettrici di impianti automatizzati; conoscenza del plc, buona conoscenza della lingua inglese; disponibilità alle trasferte Italia. data offerta: Pari opportunità: E' garantita parità di trattamento per uomini e donne, età, nazionalità, opinioni e quanto altro previsto dalle normative vigenti in tema di pari opportunità - Informazioni privacy: Il trattamento dei dati personali pervenuti si svolgerà in conformità alla legge 196/03 - Autorizzazione ministeriale: AUT MIN 1236-SG 2004 sez 1
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Italia (Tutte le città)
Desideri unirti ad un'azienda in continua crescita? Space Work seleziona un* FIELD SERVICE ENGINEER per realt dinamica e stimolante. Lazienda cliente una realt all'avanguardia, specializzata nella produzione e distribuzione di tessuti di alta qualit per l'industria cartaria e per impianti di cartone ondulato. Descrizione dellattivit: In qualit di tecnico assistenza presso la clientela, ti occuperai di fornire assistenza tecnica ai clienti nel campo del montaggio e utilizzo dei manufatti sugli impianti per la produzione di carta e cartone ondulato. Avrai lopportunit di visitare i clienti in Italia e allestero e, nello, specifico, ti occuperai: Della risoluzione dei problemi tecnici, del montaggio dei manufatti sugli impianti e della verifica del mantenimento delle caratteristiche tecniche dei manufatti, al fine di garantire un funzionamento attuale degli stessi sugli impianti; Di effettuare interventi di assistenza tecnica su impianti per la produzione di carta in conformit con le specifiche del cliente. Diagnosticare e risolvere problemi tecnici o eventuali criticit in modo tempestivo, garantendo la massima efficienza operativa degli impianti. Partecipare a progetti di installazione di nuovi impianti o miglioramenti, offrendo supporto tecnico durante tutte le fasi. Requisiti richiesti: Disponibilit a trasferte e visite presso i clienti sul territorio nazionale e in prospettiva anche allestero; Preferibile Diploma di Perito Meccanico o Laurea in Ingegneria Meccanica; Preferibile esperienza pregressa di internship o in ufficio tecnico e di manutenzione impianti per assistenza al cliente. Sar considerata un plus lesperienza pregressa nella fornitura di assistenza tecnica su impianti industriali, preferibilmente nel settore cartiera; Ottima conoscenza della Lingua inglese. La conoscenza di una seconda lingua sar considerata un plus; Buona conoscenza del Pacchetto Office. Completano il profilo: Ottime doti relazionali e di organizzazione; Proattivit; Buona capacit di gestire in autonomia il lavoro; Orientamento al risultato ed approccio pragmatico; Flessibilit; Buone capacit di lavorare in team. Lazienda offre: Avrai la possibilit di crescere professionalmente in un'azienda leader nel settore tessile, con un ambiente di lavoro stimolante e collaborativo. Formazione on the job e affiancamento iniziale al Sales Manager. La formazione specifica tecnica sar a cura dellAzienda con lutilizzo di attrezzature dedicate e di produzione interna di altissima qualit, affiancando il personale aziendale addestrato e qualificato; Possibilit di crescita nel settore tecnico commerciale seguendo clienti o mercati in tutto il mondo; Mensa aziendale, smart working in caso di necessit, flessibilit oraria, assistenza sanitaria, pc e cellulare aziendale; Contratto di assunzione. Inquadramento e retribuzione commisurati allesperienza. Sede di lavoro: Provincia di Brescia Referente della selezione: Elena Gasparini L'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (D.Lgs. 198/2006) PER PARTECIPARE ALLA SELEZIONE CANDIDARSI ALLANNUNCIO: https://spacework.intervieweb.it/jobs/field-service-engineer-rif-61716a-466100/it/
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Fermo (Marche)
Live and Work in the United Kingdom as an Appliance Service Engineer You and your family can enjoy a high standard of living in the UK. Legal employment with long term work and residence permit. High basic salary and performance bonus. Full technical training provided Employment program paid by the employer This is a life-changing job opportunity for English-speaking electrical engineers and technicians in the United Kingdom. Our client is one of the leading home appliance repair specialists in London fully licensed as a Tier 2 work permit sponsor with a long-term history of successful employment of none UK citizens. Our home appliance specialists repair different home appliance equipment in customer homes like washers, dryers, stoves, microwaves, and refrigerators. You have a background as an electrical engineer but specific home appliance repair experiences are not required. You will be provided with full maintenance repair training for different appliances and brands. You need to have intermediate English language skills. We will provide you with training and certification options if you have pre-intermediate English skills and have the desire to qualify for one of our next recruiting programs. Family relocation is possible after 6-12 months. Job Requirements You should have: Hands-on experience in the electrical or engineering field Strong understanding of electrical and/or electronic principals Intermediate English skills Valid local driving license Strong desire to learn new skills You should be: Self-motivated Customer-focused Ready to relocate to the UK permanently We offer 3-year work permit sponsorship with an unlimited extension option. Basic salary first year: 2266 GBP = 87494 UAH / month Basic Salary second year: 2493 GBP = 96259 UAH / month Basic salary third year: 2625 GBP = 101355 UAH / month Overtime is paid 1.25 times the basic salary with plenty of opportunities for Saturday work Performance bonus depending on individual results. An engineer with average performance earns between 5000 GBP (193000 UAH) and 7000 GBP (270000 UAH) per year extra in bonus. We have also many engineers who consistently earn above 40000 GBP per year. About us Clarus Eastern Europe is one of the leading recruiting and human resource service companies in Ukraine with a special focus on international clients in Ukraine and abroad. We are licensed for labor export by the Ukrainian government. Our international management follows professional and ethical business standards. Our recruiting programs are paid for by our clients and are free of charge for our candidates. We are checking our clients very carefully and cooperate only with reliable employers. Housing options are evaluated by us. We control the immigration process and make sure that our candidates are working legally abroad without any concerns. Questions and answers Starting a new life in the UK is an important step for our candidates. We are proud to provide our candidates with the best level of transparency and information in the market. Here are some common questions and answers: Question: I would love to use the opportunity to move to the UK but my English is not good enough. Answer: We can provide you with many free and paid options to improve your English level so that you can pass the B1 English Language Test (SELT). We are recruiting regularly for technical positions so that your time investment will be worthwhile. -------------- Question: Why is your customer recruiting in Ukraine? Answer: Our client is recruiting since 2011 foreign staff for their growing business in the UK with the main focus on staff from European Union countries. With the conclusion of BREXIT, Ukrainian candidates are treated equally to EU citizens. --------------- Question: Why is your agency not charging candidates for its services? What is the catch? Answer: Our customers are paying us for our services. It is our task to find the best suitable candidates for our clients. Charging candidates would be unethical as we would have a conflict of interest.
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Parma (Emilia Romagna)
Cerchiamo, per azienda multinazionale attiva nel settore impiantistico, un international service engineer, con un background meccanico, disposto a viaggiare regolarmente Il candidato si occuperà di assistenza sul campo (internazionale); messa in servizio delle macchine; attività di service. Di sua competenza saranno: • implementazione di nuove soluzioni meccaniche ed elettriche in collaborazione con Project Management e Ingegneria; • supervisione ed esecuzione attiva del Test di accettazione del sito [SAT] in collaborazione con altri specialisti. • svolgimento di attività di servizio regolari come la manutenzione o la risoluzione dei problemi su sistemi già installati presso i clienti; • attività di consulenza ai clienti sulla formazione, la manutenzione e l'uso della macchina; • interfaccia di comunicazione in loco tra cliente ed azienda. Si richiedono: Disponibilità a viaggiare regolarmente (50-75%) presso clienti in tutto il mondo. • un background meccanico e conoscenza delle tecniche di commutazione e controllo • esperienza o conoscenza delle installazioni e dei controlli di processo costituisce un plus; • è un vantaggio avere esperienza nell'industria di processo, in particolare nel settore alimentare; • esperienza nel lavoro di assemblaggio (costruzione di macchine); • buona padronanza della lingua inglese, la conoscenza del francese o dello spagnolo è un plus. Pari opportunità: E' garantita parità di trattamento per uomini e donne, età, nazionalità, opinioni e quanto altro previsto dalle normative vigenti in tema di pari opportunità - Informazioni privacy: Il trattamento dei dati personali pervenuti si svolgerà in conformità alla legge 196/03 - Autorizzazione ministeriale: AUT MIN 1236-SG 2004 sez 1
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Italia (Tutte le città)
La risorsa si occuperà dell'installazione, manutenzione preventiva e correttiva delle apparecchiature elettromedicali presso gli ospedali del territorio Veneto, supporto per la vendita dei contratti di assistenza.Azienda in forte sviluppoOttime prospettive di carrieraIl candidato ideale ha maturato almeno 3 anni di esperienza come Tecnico non necessariamente nel settore biomedicale. Lato soft skills cerchiamo una persona positiva, dinamica, con ottime capacità di organizzazione e con una propensione alla gestione di un team di persone.Azienda biomedicale in forte crescitaOttima opportunità di carriera.
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Italia (Tutte le città)
Responsible for the installation, service and maintenance of GPI machinery in constumer facilities. The incumbent is a key member of the Technical Service team and oartners with our converting and sales teams to meet the needs of the customers. Key Responsibilities: Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessaryParticipates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designsDevelops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issuesAs the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projectsApplies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.Effectively utilizes IT systems (in-house and standard applications)Maintains skill base necessary and consistent with machinery and carton technologyProvides instruction and training to customers' staff on safety, operations, machinery maintenance and proper carton handling proceduresPrepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changesReports on progress of projects / assignments to all internal and external stakeholdersConducts audits, evaluations and assessment of machine systems / performance resultsLiaises with other companies / OEM's working on common projects This is a summary of the key responsibilities of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instruction given by the Company. Qualifications and Experience Important Graphic Packaging Holding Company Good career opportunityMain Skills:Higher level of English reading, writing and speaking skills4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageousTechnical training with graduation or education of industrial or mechanical engineeringDemonstrated ability to ready electrical, mechanical engineering PLC and operator interface knowledgeWorking knowledge of continuous improvement methods, i.e. Six Sigma methodologyMust be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.Full clean driving license Key CompetenciesEffective communicator, both orally and written, with internal and external customersSuccessfully identifies root causes and resolves problems and issuesDevelops positive customer relationships through customer-focused mindset, build trustIs a team player, works well with others inside and outside the organizationIs a self-starter, has initiative, can effectively work independently with minimal direct supervisionEffectively manages time, plans, projects and related tasksFlexible approach to ensure timely and professional service to support customer and the internal manufacturing processContinuously meet targets and objectives, accountable for results Important Graphic Packaging Holding Company.Ottima opportunità di carriera.
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Italia (Tutte le città)
The Process Engineering Specialist brings operations-expertise to help the organization in order to optimize production processes and realize substantial efficiency and cost saving. Act as a strategic partner, providing value-added solutions, developing and implementing hands-on measures in order to realize the required process improvements and ultimately improve margins; Drive changes and efficiencies by recommending new ways to operate, contributing actively to their actual implementation and providing feedbacks; Build realistic and comprehensive action plans to reduce cost, increase quality and improve service level; Participate at meetings with Automation department in order to define the technical requirement specifications for new equipments considering R&D, QA and Operations requests; Define, execute and validate the production process of new product in collaboration with R&D; Define, write and update production manual (MOP) and guarantee the quality for the entire process; Transfer production process; Execute process changes related to: methods, parameters and material changes; Execute Operational Qualification (OQ) and Performance Qualification (PQ); Execute equipment and production validation using statistical tools such us Gage R&R, Capability analysis, DOE, Regression, Hypothesis tests and others. Promote process improvements using Lean Six Sigma Approach.Medical DevicesGreat growth opportunityGood English level (B1 Level) Management of the validation documents necessary for the process control and improvement and deep knowledge of validation strategy (IQ - OQ - PQ); Knowledge and experience with statistical tools: DOE study, Gage R&R, Capability analysis (Cp, Cpk, Pp, Ppk), sampling size definition preferably by means Minitab sw. Green Belt Certification will be a plus Degree in Engineering At least 4-5 years of experience holding position in process engineering dept.Multinational Company leader in medical devicesGreat growth opportunity
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Italia (Tutte le città)
Wyser è la società internazionale di Gi Group che si occupa di ricerca e selezione di middle e senior management specializzato. Facciamo parte di Gi Group, una delle principali realtà a livello internazionale nei servizi dedicati allo sviluppo del mercato del lavoro. Ricerchiamo, per prestigioso cliente, primaria realtà del settore filling, un/una: CUSTOMER CARE AND SERVICE COORDINATOR Il candidato, interfacciandosi con il proprio responsabile, si occuperà di: - Gestire come supporto effettivo di primo contatto (mail o telefono) il cliente - Gestisce e registra i claims del cliente e effettua attività di supporto tecnico. - Indirizza internamente le attività allarea funzionalmente più corretta - Effettua un attività di monitoring e di follow up sulle attività di manutenzione preventiva - Aggiorna le attività di Field utilizzando MS Project come tool - Gestirà un team di 3 persone sotto la sua diretta responsabilità Requisiti: - Laurea Specialistica in Ingegneria elettronica, dellautomazione e/o diploma ad indirizzo tecnico 3-5 anni in ruoli di Field Service Engineer maturata nel settore del filling (macchine per il riempimento), oppure 2-3 anni come Customer Service Coordinator Buona conoscenza del PLC, possibilmente Siemens e/o Rockwell, oppure RS Logix 5000 Ottime capacità di troubleshooting sulla parte elettrica e meccanica Forte orientamento e sensibilità verso il cliente Buona conoscenza della lingua inglese Gradita, ma non determinante, la conoscenza di Ms Project Capacità di lavorare in team e forte spirito di problem solving e di iniziativa Flessibilità, duttilità, completano le caratteristiche ideali del profilo ricercato. Orario di lavoro Full-Time Sede di lavoro: Parma I candidati ambosessi (D.lgs n. 198/2006) sono invitati a leggere linformativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 al seguente indirizzo: https://it.wyser-search.com/privacy-candidati/ Wyser (Aut. Min. del 15/04/2014 Prot. N: 39/4903) miojob-internal-cv
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Italia
For an estimated Customer, a multinational company worldwide leader in Logistics we are searching for a: Logistics Senior Engineer Mission Reporting to the COO, become a warehouse process expert and WMS super user during the implementation of recently acquired warehouse operations for Consumer Electronics. Key Responsibilities - support and guide Logistics Service Provider on the processes, systems and management of the operations; - be system and process owner and continuously optimize warehouse utilization and efficient routing; - support implementation setup and configuration of WMS; - become the linking pin between LSP and the central management team in Milan regarding daily operations; - coordinate warehouse, analyse process and suggest system changes for new commercial propositions; - be involved in KPI monitoring and analysis, and weekly operations review sessions with LSP; - coordinate communication and activities between central management team and LSP. Requirements - Bachelor's or Master's degree in Logistics Engineering or Business Administration; - 5+ years' experience in the same role; - significant experience in warehouse processes and WMS systems; - hands-on mentality, eager to take initiative and new opportunities; - conceptual and analytical thinker with the perseverance to achieve targets; - fluent in English (written and spoken); - Good MS Office skills; - open to other cultures and social. Place of work: Lodi area The Company is offering attractive conditions and a pleasant working environment.
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Italia
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The position is located in the Office of the Ombudsman and Mediation Services (HQ, Rome, Italy) and reports to the Senior Ombuds Officer and Mediator. Frequent travel to WFP Country and Field Offices is required. JOB PURPOSE This role will provide informal conflict resolution services to all employees, and assist in identifying systemic issues, trends and patterns, and facilitate change at the systemic level (policies, procedures, practices, structures, culture or attitude). KEY ACCOUNTABILITIES (not all-inclusive) - Provide a comprehensive range of ombudsman services to WFP employees while safeguarding and maintaining the principles of the International Ombudsman Association: confidentiality, neutrality, impartiality, informality, and independence. - Explore with employees and managers in confidential one-on-one meetings their options for addressing their workplace concerns - Provide coaching to address their issues autonomously, and guide them to adequate sources of information - When required and deemed appropriate, provide the following ombuds services: mediation, facilitation, shuttle diplomacy or other intervention. - Act as office case manager ensuring accurate and timely logging of all incoming cases, assign cases to Ombuds Officers and liaise with them on background and context; organize quarterly case reviews and visitor surveys. - Conduct regular official visits to WFP regional, country, and sub-offices to provide in-person conflict resolution services to employees, as well as outreach and training. - Work collaboratively with relevant actors in various offices to achieve informal resolution to work related problems raised by the parties. - Follow up with the parties to receive feedback and where needed or requested, to advise on further services or steps. - Contribute to collecting and interpreting data, and to the writing of the OBD annual report. - Contribute to the identification of both systemic issues encountered during informal conflict resolution, and recommendations for addressing them. - Identify lessons learned for feedback into the system through other avenues than the annual report. - Participate, as required, in corporate initiatives under WFP's cultural change process and the Comprehensive Action Plan (CAP); pro-actively contribute to the desired workplace changes; provide relevant input into related corporate policy initiatives and reviews. - Actively work towards the strengthening of the organization's system of internal justice. - Deliver outreach and learning activities on informal resolution and conflict management to support all employees to efficiently utilize services of the office of the Ombudsman and Mediation Services, and to acquire individual capacity to effectively deal with (potential) conflict. - Keep abreast of developments in the field of conflict resolution and within the Organization. - Contribute to developing state-of-the-art and client-oriented Ombudsman, Mediation and Alternative Dispute Resolution practices within OBD. - Take responsibility for an equitable and inclusive workplace which incorporates all dimensions of the WFP diversity and inclusion framework such as but not limited to racial equity, gender equality and disability inclusion. - Perform any other duties or special projects to support OBD in carrying out its functions, as assigned, including research in the field of conflict resolution and contributions to reports. STANDARD MINIMUM QUALIFICATIONS Education: Advanced University degree in social sciences, administration, human resources or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses in alternative dispute resolution or conflict management. Experience: 8 years of relevant progressively responsible experience of which ideally, two years of relevant UN experience and 6 years in the field of international development, civil affairs, ethics, ombudsman, Staff Relations Management, Training or Coaching. Knowledge & Skills: - Conflict Resolution: Demonstrates in-depth knowledge of alternate dispute resolution mechanism, e.g. mediation, reconciliation, restorative practices. Demonstrates professional competence in conflict resolution, seeking fair and equitable solutions to and prevention of employment related problems. Demonstrates ability to creatively respond to problems and to mobilise, empower or enable other actors to respond where necessary. Able to assist in developing a deeper understanding of conflict prevention, conflict management and conflict resolution. - Analysis: Able to analyse a wide range of factors affecting conflict dynamics and to identify systemic issues (with regard to policies, procedures, practices, structure, culture or attitude) and to formulate clear recommendations for addressing those issues in order to facilitate change at the systemic level. - Communication: Able to create a safe setting in which visitors feel comfortable in being able to bring forward issues or concerns by demonstrating advanced listening skills and the ability to establish rapport and gain trust and respect; speaks and writes clearly and effectively tailors language, tone, style, and format to match the audience. - Outreach and Stakeholder Management: Understand the importance of outreach and is able to deliver oral presentation to various audiences; able to diplomatically handle sensitive information and cultivate productive relationships with target audience and stakeholders. Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP's working language, Portuguese. TERMS AND CONDITIONS Non-Rotational Nature: mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational" which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________
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Italia
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The HR Policy & Compliance Branch ("HRMOP") is a small specialized team that provides advice to WFP globally on the interpretation and application of HR policies. The team is specialized and technical in nature, and requires a combination of analytical, legal and policy drafting skills, and a legal understanding of the implications of policy changes on the regulatory framework. The P3 HR Policy Officer ("HRPO") will report to the Chief of the HR Policy & Compliance Branch ("HRMOP"), and work under the overall guidance of the Director of HR. JOB PURPOSE The HRPO will provide advice and guidance to HR partners, staff and managers on the interpretation and application of WFP's HR policy framework and the FAO Staff Regulations & Rules, on the basis of formal rules and guidelines, practice and precedents, rulings and opinions of the Legal Office. The HRPO will contribute to the design, development and formulation of HR policies and procedures in line with the objectives outlined in the HR strategy, UN General Assembly resolutions, decisions made by the International Civil Service Commission and in response to organizational changes and reforms. To inform the direction of the policy design and formulation phase, the HRPO will carry out research on best practices and conduct benchmarking with other UN organizations. The HRPO will also monitor and evaluate the effectiveness of HR policies and procedures and identify potential policy gaps and areas where further guidance is required. In addition, the HRPO will monitor compliance with the HR policy framework and promote consistent implementation across WFP offices in the field and across functional divisions at HQ. The HRPO will also contribute to the effective roll-out of new or revised policies by participating in HR policy briefing sessions, communications, and awareness raising activities. The HRPO may be called on to represent the HR Division in inter-agency working groups and task forces established to review specific HR policy matters of common interest. KEY ACCOUNTABILITIES (not all-inclusive) At WFP, we are looking for a talented Human Resources Officer hired at a P3 level to join the Human Resources Policy and Compliance Branch in Rome, Italy. Under the guidance of the Chief, Human Resources Policy and Compliance Branch, and together with other Policy Branch colleagues you will: - Draft WFP policies and procedures papers to support the organization's goals and strategic plan while ensuring consistency with GA resolutions, ICSC decisions as well as other UN Common System group (CEB, HLCM, HR Network, etc.) - Coordinate consultations with all stakeholders (e.g. HR community, staff associations, senior management) on any new policy development to evaluate the impact and effectiveness of existing or coming HR policies. - Provide interpretation and advice on HR policy matters and prepare recommendations to the Chief, HRMTP, for senior leadership, HRM Directorate or other senior managers as well as HR chiefs on waiver requests. - Develop an appropriate communication strategy to inform HR communicate and staff concerned on policy changes; Contribute to the effective roll-out and implementation of new or revised HR policies by conducting/participating in HR policy briefings, communications, and awareness-raising activities, including visits to HR teams in the Regions and Country Offices. - Assist with leading and influencing inter-agency matters, including preparation of position and concept papers. - Represent WFP's interests at inter-agency working groups or meetings where designated by the Chief HRMTP (e.g. HR Network Standing Committee on Field Duty Stations (Field Group) - Build networks and engage with counterparts in other UN agencies on the above matters and share experiences and best practices. STANDARD MINIMUM QUALIFICATIONS Education: Advanced university degree in Law, Human Resource Management, Public or Business Administration, International Relations, or similar relevant fields, or First University degree with additional years of related work experience or trainings/courses. Experience: Typically five years or more of postgraduate progressively responsible professional experience in Human Resources with an interest in international humanitarian development. Experience of managing small teams of staff with related areas of expertise. Languages: Fluency (level C) in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP's working languages). OTHER SPECIFIC JOB REQUIREMENTS - Specific experience developing HR Policies, procedures and guidelines is required. Policy and legal experience within the UN system would be highly desirable. - Knowledge and understanding of the legal processes of the UN common system (including the tribunals) and/or International organizations; Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes. - Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems. - Good knowledge of the conditions of service for International civil servants as regulated by the ICSC is highly desirable. - Good communication skills with the ability to persuade, influence and adapt communication style to different situations and individuals; ability to draft complex and detailed policy documents and clear concise reports or rationale for human resources decisions. - tailored to different audiences are required. - Strong organizational skills with an ability to plan, anticipate requirements, problems and obstacles and an ability to juggle competing priorities successfully, and to work with tight deadlines. - Ability to establish priorities, and to plan, coordinate and monitor own work plan and those under his/her supervision. - Ability to lead, coach and motivate a team. - Ability to partner with a wide range of people at all levels and across different cultures and to act with credibility and diplomacy. - Ability to build and maintain effective work relationships with human resources counterparts, managers and staff within HQ/regional/country office. - Ability to work independently. TERMS AND CONDITIONS Non-Rotational Nature: mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational" which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________
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In partnership with the company's CIO and senior management team, you will responsible to enhance Trendy's technology capacity/solution and service on the company's existing strong retail business and brand equity of Trendy and to ensure the planning, development, implementation and transformation of IT infrastructure, enterprise system, IT best support and deliverable that link with business needs and growth.Support the company IT strategy, provide technological guidance within an organisation, be capable to envision & influence business & technology, change to use technology as enabler for advancing quality, effectiveness, convenience & efficiency.Work closely the Chief Digital Officer to establish the best strategy to approach the digital transformation and the omnichannel strategy of the Group.Cross fertilisation will be a key to set a new vision and a cross functional approach with all the divisions and business units of the company.You will identify opportunities and risks for business, including identification of technology trends, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.You will establish and supervise the software development process, setting short-term and long-term objectives and assessing progress as defined by the selected software development methodology.Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company's data and servers.Direct development and execution of an enterprise-wide disaster recovery and business continuity plan. Aligning the IT strategy with the overall business strategy of the organisation, you will manage the day-to-day operations of the information technology department, ensure IT operations, implementation, restructuring, innovation and service link with the needs from the various units of an organisation (such as accounting departments, risk management, HR, design, marketing, digital, retail operation, e-commerce, BUs and so on). Ensure that IT infrastructure and digital assets are working efficiently and effectively as well as technology standards and best practices are maintained across the organisation. You will maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices and share knowledge, mentor, and educate the management, staffs, partners, customers, and stakeholders with regard to the company's technological vision, opportunities, and challenges. Collaborate with the appropriate departments to assess and recommend technologies that support company organisational needs. Ensure company technical problems are resolved in a timely and cost-effective manner. Develop, track, and control the development and deployment annual operating and capital budgets for purchasing, staffing, and operations. Temporary Omnichannel Project Challenging IT Transformation Program University degree or above in the field of engineering, computer science, information technology.A Master/PHD or MBA degree is preferred.A minimum of 10 years related working experience with at least 5 years in IT/ CIO position or a similar managerial role.Deep knowledge and substantial experience of designing/developing IT systems and planning IT implementation, project management in a leading sizeable Multinational companies.Proven leadership ability. Strategic thinking combined with strong capability in execution. A temporary manager with a specific focus on the business, someone able to convey a vision, with strategy and management skills and diplomatic approach. Monitoring in which way the ICT/Digital is impacting the company, in terms of sales, internal mood and brand awareness. Ability to set and manage priorities judiciously. Self-motivated and directed as well as service orientation mind-set. Superior analytical, evaluative, and problem-solving abilities. Excellent interpersonal skills, with the ability to motivate in a team-oriented, collaborative environment. Excellent written and oral communication skills.Fluency in Italian and English is required. Our client is a leading International retail group. Great career opportunity within multinational environment.
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