Global research data

Our Sales and Marketing teams sell our services to the world's largest global corporate customers. Our expert sales professionals are dedicated to managing the communications of multinational corporations by simplifying corporate systems and helping our customers reduce costs enabling them to be a ready business. There has never been a better time to join as our Global Account Manager and be a part of our success. As a Global Account Managers or GAMs you will be accountable for the overall relationship management for one or more global clients. Our Global Account Managers are focused on driving business outcomes for accounts; aligning operating companies, affiliates and partners in order to drive profitable and long-term revenue contribution, customer satisfaction and increased market share. These successes will result from knowledge and expertise on integrated products, IT services, converged/unified communications / IoT and mobile solution offerings. Our Global Account Managers lead a client-focused virtual team which include National Account Managers in different regions, commercial solution and service functions depending upon the size of the Client and the complexity of their relationship. Key Accountabilities:Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsibility for the delivery of the P&L Responsible for developing and implementing a clear strategic Account plan for driving profitable growth in the Account by aligning key stakeholders across Marketing, Lines of Business, Presales etc. Establishes appropriate relationships with customers and leverages those relationships to win new business. Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer's strategic and operational issues. Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers Responsible for driving multi product penetration increasing revenue from the account. Global Account Manager - IT vendor companyTop 10 worldwide ICT companyYou will be a proven and credible operator at C level and have a track record of delivering successful solutions for multi-national corporations. You will be commercially adept, technically sound and able to deliver results through geographically disparate teams. Essential:Track record of global accounts/ enterprise solution selling within multi-national companies Deep understanding of the customer's business, it's market and industry alongside key decision-makers and influencers in account organisation Manage global customer relationship up to C-Level Ability to translate customer's objectives and strategy into relevant propositions Well-versed with consultative selling approach Robust understanding of account P&L. Top 10 worldwide ICT companyOttima opportunità di carriera.Salario da 70.000 €/anno a 85.000 €/anno

In this role, you will report to the Business Development Manager and work closely with all internal and external business stakeholders to define all those factors that should develop the business of the company both with the Industry but also on Retail side. The knowledge of pharmaceutical industry, capturing key needs of actual and future clients and transformation of needs in value added solutions and products will be your main goal. In our multifunctional team you will serve also as an expert for delivering business insight to our clients. You will be involved in the following activities:capture unmet market needs that can be translated in business opportunities for the company understand clients' business priorities and information needs partecipate in developing and managing new projects, new projects from the idea to the realization, inclusive of product strategy, go to market strategy, risks, business opportunities estimation presentations of new projects and analysis to business stakeholders be a story teller using data to explain what is happening with clients' market and brands and make recommendations work closely with other company divisions by identifying unmet client business needs and opportunities for new business follow pharmaceutical and market research conferencesService Innovation Specialist (Business Development)Market Research industry Min. 4 years of experience in Consultancy, Research, Marketing University degree Fluency in EnglishHas mindset on innovationOpen to new ideasProject management skillsStrong numerical skills and ability to translate numbers into clear insights and recommendationsExcellent written and verbal communication skillsExcellent presentation skillsAn aptitude & desire to build relationships with internal and external stakeholdersAbility to multi-taskAccurateCollaborative approach to problem solvingResult driven with the ability to respect tight deadlinesMicrosoft Office computer skills (Word, PowerPoint, Excel)Knowledge of Pharmaceutical industry is a plus Fast growing Market Research companyOttima opportunità di carriera.Salario da 36.000 €/anno a 45.000 €/anno

Mansione Randstad Italia, divisione Hopportunities specializzata nella ricerca e selezione di profili appartenenti alle categorie protette L.68/99, ricerca per multinazionale del settore farmaceutico, un junior research categoria protetta art.1, da inserire nella bioassay unit, all’interno dell’Analytical Development Biotech Responsabilità La risorsa si occuperà di: validazione metodi bioanalitici, sviluppo metodi cellulari, coltivazione sterile, manipolazione cellulare, data check. Competenze Requisiti richiesti:  laurea in CTF, Biotecnologia, Farmacia gradita la conoscenza delle linee guida internazionali su GMP appartenenza alle categorie protette L.68/99 Si offre iniziale contratto di 12 mesi in somministrazione, full time.  

Functieomschrijving Would you like to take the opportunity to work for a European Agency? If you have a good proficiency in English and knowledge of ecotoxicology and pesticides this could be your chance to work in a multicultural and dynamic environment. We are looking for a scientific assistant for the Pesticides Peer Review Ecotoxicology unit. Responsabilità Support the implementantion of the protocol for the revision. In particular:   Evaluate scientific papers and reports;  Extract and prepare data for further analysis;  Generate, collect and collate evidence (data and information), using relevant methodologies;  Draft clear, concise and structured scientific reports and publications using appropriate scientific terminology; Understand and interpret reports in order to compile the evidence;  Communicate scientific outputs to different target audiences.  Functie-eisen Excellent knowledge of English (at least B2 level);  Knowledge of birds and wild mammals biology and ecology, environmental risk assessment and/or ecotoxicology; At least 2 years of working experience in collecting and collating evidence, writing and reviewing scientific documents, analyzing and interpreting data with statistics; Communication and English: strong ability to communicate clearly and effectively in both spoken and written English; Working with others: ability to work co-operatively with others in teams and across organisational boundaries and respect differences between people. Assignment: initial contract 3 months starting from February 2021, with possibility of extensions. Expected duration of assignment 1 year.  Salary: between €1800 and €3000 per month before taxes depending on years of experience. Work modalities: initially working from home, relocation to Parma, Italy required in the future. Please send your English Europass CV

Il candidato ideale ha una seniority di almeno 2 anni nel ruolo. Istruzione: - Gradita Laurea in Ingegneria, Informatica, Statistica, Fisica o Matematica Requisiti fondamentali: - Buona conoscenza del dominio dell'Advanced Analytics (Data Mining, Machine Learning, Operations Research) per la strutturazione di strumenti a Supporto delle Decisioni; - Buona competenza di programmazione su Python, PySpark e nell'implementazione di funzioni da integrare in Spark; - Buona conoscenza dei più diffusi software statistici e di Machine Learning: Tensorflow, Keras, R, SparkMLib; - Ottime capacità analitiche; - Ottime capacità espositive degli output dell'analisi; - Ottima conoscenza e applicazione di metodologie di predictive modeling; - Capacità di analisi del problema di business del cliente e strutturazione di ipotesi di soluzione di analytics; - Competenza nella stesura di documentazione tecnica e reportistica; - Autonomia nell'utilizzo e gestione di database, relazionali e non (es. SQL server, MySQL, MongoDB); - Utilizzo di strumenti e librerie di Data Visualization/Exploration (es. QlikView, Tableau, Shap, ggplot2, D3.js). Competenze trasversali: - Buone capacità di team working; - Elevata proattività; - Forte propensione al raggiungimento degli obiettivi; - Capacità di organizzare il lavoro con metodo e nei tempi stabiliti; - Rapida curva di apprendimento; - Ottime capacità di problem solving; - Forte propensione alla ricerca e sperimentazione

Our client is a digital marketing agency for medium to big size companies to optimize Brand Awareness, Lead Generation and Online Sales using Artificial Intelligence to get more sense in a Big Data environment. They combine expertise in strategies with machine learning and the result is ROI and value for Clients in services like Google and Amazon SEO & SEM, Web Analytics and Social Media. We are looking for a new pro-active SEO SPECIALIST (M/F) to consolidate its team in their head office in Tessin (Switzerland). Skills required: At least 3 years of experience doing SEO, better for clients within an agency environment Proficient with keyword research/data mining tools, competitive analysis and Tech SEO Track records in building and managing SEO projects Google Ads Certification (Search is enough) Proficient with Google Drive and Microsoft Office Ability to quickly pick up new skills and learn new tasks quickly Good communication skills, great & close attention to details Fluent in Italian and English, strong analytical skills and attention to details Experience in Google Analytics and Google Tag Manager is a plus

Consumer & category insightsDefines and sizes the target of the brand, taking into account the consumption and social trendsTransforms the deep consumer & shopper understanding into insights and opportunities at brand / range levelDefines the direct and indirect competition and the key sources of growth for the brandTransforms the deep category understanding into insights and opportunities at brand / range levelFeeds the sales department with relevant category insights at a brand / range level Category and Brand strategyDefines an exhaustive diagnosis at a category, brand and range levels: drivers and barriers, key marketing activities that worked and didn't workDefines the brand positioningLeverages the brand vision and the brand purpose in all brand activitiesBuilds and sizes the yearly marketing plan in line with brand strategyRecommends relevant KPIs Product innovation & renovationBuilds differentiated innovation /renovation concepts in response to insightsAssesses the ideas / concepts vs business opportunities, brand strategy, R&D constraints, trade, supply constraints, expected profitabilityRecommends and implements actions on product (formula) and packaging to reach the best mixPuts in place research to test innovation/renovation ideas with CMI department Pricing strategyRecommends a price and format strategy considering the brand positioning, other products of the brand, competitive set, elasticity, potential cost of goods evolution and global profitabilityRecommends adjustments if necessary on the global price and format strategCo-defines trade promotion strategy with Sales department: promotional mechanics, relevant format, visibility strategy, seasonality Brand ExperienceWrites a clear integrated communication brief based on the brand ideaAligns internal partners & agencies on the brief, timing, roles & responsibilitiesDefines the overall touch points orchestration for the campaign: roles of the claim / play / talk and prioritization of the touch point planRecommends the right budget for each touch point including the media planDefines the right KPIs for each touch point and for the overall campaignFinancial managementRecommends the brand / range budget aligned with yearly marketing planManages and controls the brand /range budget aligned with defined priorities Communication and Digital leader Transversal responsibilities:Lead and coordinate Communication and Digital strategies with MD and another BMLead and coordinate Communication Digital transversal processes with communication agenciesImplementation and assessment of digital performance toolsInspire the team with updated external digital knowledgeCollaborate with MD, GM and HR in the Company´s digital transformation process FMCG Multinational CompanyInteresting & Challenging OpportunityUniversity Degree and ideally Master in Business, MKT or DigitalMinimum of a 5 years' experience in MKT brand management in multinational environments dealing with Headquarters, media/communication, and digital oriented agencies. FMCG ideallySolid in Digital environments to challenge agencies and inspire local teams: Strategy, content, Social Media, data management, media planning (on line video, programmatic, youtube, facebook, etc.). influencersExperience and knowledge on agile methodologiesExperience in product developmentBusiness holistic approach: MKT, trade, financeStrong analytics strengths: market trends, consumer understanding, media and digital performance, etcStrong communication and persuasive skillsHigh level of English and ItalianUser level computer skills. Databases (SAP; Nielsen; internal computer programs).Solid Social Media and digital tools knowledgeIT skills: daily user of IT tools (SAP, windows, internet) FMCG multinational company guided by a sense of purpose and responsibility and respect for the world. Fast-growing FMCG Company High internal exposure

Do active market and industry research to keep up with the industry's developmentWork together with the developers to create a software product that is successful on your marketTranslate the software into French languageEnsure the software complies with local legislation and business practicesProvide support, and training to customers and partners in Portuguese speaking countriesConduct quality assurance (testing)Write specifications for necessary modificationsBe the main point of contact for all product-related issuesDo App store optimisation for our own products on the App storesMaintain downloadable program versions online Global ERP and CRM software development companyMilan BasedRequirements:Native level French language skills4+ years working experience in ITFunctional or Development Experience with ERP or CRM systems is preferredUniversity diploma in IT or EconomicsGood computer skillsAvailability to travel internationallyExcellent English language skills Skills:Excellent interpersonal skillsExcellent communication and presentation skillsFlexibility to adjust to new environment and processesSelf starter and self-motivatedHighly creative and imaginative, with an eye for detail Our client is a global ERP and CRM software development company and one of the top-ten companies that help enterprises worldwide run their businesses with our multi-language software. Opportunity to travel internationallyPotential for rapid professional developmentWork as part of a diverse international teamInvolvement in decision makingCompetitive salary Salario da 40.000 €/anno a 60.000 €/anno

Develop, execute, analyze and optimize digital marketing campaigns with Amazon Advertising (affiliate, display, search), A/B testing and experimenting various solutions Oversee activities of junior Marketing Specialists and the campaign performance of top client accounts, focusing on keyword selection, weekly and monthly budget performance, KPIs such as ACOS/ROI, CTR and Conversion Provide recommendations to top clients on keyword opportunities, campaign structuring, targeting, and other aspects of paid search in accordance with client goals. Have mindset to scale, optimize and improve operational efficiency within the team, leading the thinking from business side on the internal adtech project Communication to team and management on project development, timelines, and results. Potentially manage a team of 1-2 people (depending on people management experience of the candidate) Analyze campaign and overall client performance by looking at multiple data sources such as web analytics platforms, external data sources, market research and proprietary tools Pure start-up player Digital/E-CommerceRole with high visibilityBachelor's degree or equivalent experience2+ years of hands-on experience in SEM/PPC marketinGGoogle Adwords Certification Ability to build and deliver integrated marketing campaignsAbility to interpret data and make business recommendationsAbility to work in a fast-paced, entrepreneurial environment and manage multiple, competing priorities simultaneouslyPassion for online advertising and a track record of delivering outstanding resultsExcellent presentation, organization and project management skillsMeticulous attention to detailProficient with Excel and PowerPoint / Google Slides (Google Data Studio, Tableau or Power BI experience is preferred) Our client is a leading digital companyCompetitive Salary Package

We are looking, for Industrial group that manufactures power transformers and distribution a: ​ Purchasing Manager The research focuses on candidates with specific experience, in purchases raw materials for the construction of power transformers (high and medium voltage), around the world. The ideal candidate is an Electric/Electrotechnical Engineer, with fluent knowledge of English, and preferably one other European language. Completing the profile, a strong interpersonal skills and the ability to work in order to reach the goals. Salary and position, will be commensurate with qualifications and experience. We kindly thank all those who send their curriculum vitae complete with photos; we will contact suitable candidates with the requested profile. ​ The research is aimed at both sexes, people of all ages and nationalities. The personal data received will be processed in compliance with the EU Regulation n. 679/2016 (GDPR).

Ricercamy, innovative company Research and Selection of Personnel for advanced methodology and technology infrastructure, is seeking: Performance & Reward Manager - Italy and Balkans Our client, is a global leader in the elevator and escalator sector, classified as one of the most innovative companies in the world, has commissioned us to search for a Performance & Reward Manager, Italy and Balkans. Skills required: - Minimum 5 years experience in the job, in the management of bonuses / wages and benefits, preferably coming from a structured multinational; - Experience in driving compensation, benefits, recognition and performance management, policies and processes across an organization; - Fluent knowledge of the English language; - Possess good leadership skills and ability to involve and collaborate with the various stakeholders; - In possession of excellent analytical skills, capable of having a strategic vision with a practical approach Languages: Native Italian speaker and fluent in English. Place of work: Pero (Mi) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Responsible for the implementation of the company H&S target zero objectives and program.Responsible for all OHS efforts. These efforts include definition, application and supervision of policies and procedures, and OHS metrics reporting (monthly and annual consolidation and analysis).Provide significant OHS support and execution for global integration-related initiatives.Work effectively across the full range of OHS disciplines and be able to work with the business management team and senior colleagues.Be confident in representing the Company/Sites with regulatory and industry bodies, the wider community and the corporate organization.Influencing & motivating personnel on Safety matters at all levels of the organization, with the ability to take a stand on the critical safety issues.Develop and conduct occupational safety training for various workgroups, including evaluation and modification of programs to meet local legislative requirementsPlan, design, develop, implement, and evaluate occupational safety events.Provide guidance to site personnel with safety briefings and toolbox talks. Ensure that all OHS communications and alerts are translated into Italian for dissemination.Be the Super user on Intelex OHS system.Support Incident recording and reporting.Provide Incident investigation support.Lead internal audits program and execution and participate in cross-audits.To be the custodian of OHS documentation ensuring document storage and version control for policies and procedures are effective.Coordinate and participate in inspections, investigations, and occupational safety activities with sites.Collate and review the balanced scorecard data, identifying the needs for new or modified occupational safety programs.Identify opportunities for improvements in tracking and reporting procedures.Lead and/or participate on teams with safety, technical, management, and other functional teams representing the OHS function as required. Great job opportunity - Energy sector Milano Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed:In depth, up-to-date knowledge of relevant H&S regulations and legislation applicable in ItalyKnowledge of power plant processes with relevant experience in a high hazard utilities environmentMinimum 3 years of experience in OHS managing role, developed preferably at power sector.Be an experienced manager of people in both direct and indirect situations with excellent delegation and team leading skills.Leadership ability and strong management skills.Technical excellence.Organizational skills, particularly in terms of planning, budget development and tracking. Excellent communication (written, verbal and presentational situations) and personnel motivation skills.Professionalism and reliability.Ability to travel. Languages:Fluent Italian & English Travel requirementsWillingness and ability to travel independently to all worksites as needed.Travel expected in the range of 30% to 40%. Our client have a global teams applies our best-in-class technical and management expertise in traditional and innovative technologies to energize local economies and communities around the world.This job offers an excellent opportunity to work in partnership with the business on a range of interesting and challenging initiatives, and to propose and to implement new areas of development.

The successful candidate will be responsible for all aspects of the oversight and performance of assigned portfolio of physical real estate assets. Work to maximize the value, implement the strategies to meet investment objectives, including the oversight and coordination of third parties, negotiating leases, budgeting, external and internal valuations, overseeing capital projects/renovations, inspecting properties and property reporting. In particular, on assigned assets: Optimize property performance and investment returns through the analysis of property efficiencies and identifying value-add opportunities for improved performance also through site visits and reports review Understand cash flow and develop investment projections Review monthly financials from third parts and monitor investment performance Assess impact of prospective tenant leases and capital improvement projects on building valuation Organize and support analysis, draw objective conclusions, present verbal and written recommendations Monitor, assist and support the partners in:understanding desideratapreparing presentation/letting proposal for potential tenantsrunning what if scenarios (supervising the analyst)negotiations (lease contracts/contracts/consultants)liaison with architects or project managers or property managersliaison with lawyers in order to prepare the lease contractsliaison with marketing consultants to market properties efficiently (brochures, advertisement campaign, events, etc) Develop and distribute periodic asset management reports for Senior Management / Clients / Investors as well as modelling financial analysis for each asset from acquisition through disposition Research, evaluate and confirm market, comparable and property data When necessary, provide pre-acquisition input and assistance in due diligence process, including review of financial and operational assumptions When necessary, create approval packages/presentations Review and analyse legal documents and third-party reports as part of the due diligence and closing processReal Estate Senior Manager Italian Real Estate Asset Management firm and Special Servicer Strong academic record with emphasis in Real Estate, Architecture or EngineeringMaster Degree - Real Estate or MBA - strongly preferredMinimum of 5 years of experience in real estate asset management, finance, with minimum 5 years of direct and advanced commercial real estate industry experience such as redevelopment and repositioning projectsAnalytical skills and solution provider approachLeadership skills including the ability to lead external teams on repositioning and redevelopment dealsKnowledge: Italian law for leasing contracts, knowledge of technical aspects (due diligence, check lists, draft of technical annexes, project management) of real estate business in order to monitor the entire value chainLanguage: Italian and EnglishAvailability to travel all over Italy (more than 2 days a week) The position will be based in Milan or Rome and will be reporting to the Managing Director and/or the Investor's senior manager. The client is an Italian Real Estate Asset Management firm and Special Servicer specialized in Corporate and Debt Restructuring, Real Estate Development, Real Estate Asset Management.Ottima opportunità di carriera.

For an Italian Company with a leadership approach to the DECORATIVE PAINTS that is really fast growing on the PREMIUM international market, we are looking for: SALES MANAGER FAR EAST - BUILDING MATERIALS - CHINA With the aim of developing the business of the PREMIUM DECORATIVE LINE in CHINA and FAR EAST, we are looking for a SALES MANAGER which will manage and develop two main commercial channels: TRADE - importers and specialised network of distributors in the building sector - and CONTRACT - projects. The Sales Manager will also develop the world of on-site technical assistance by developing a network of certified installer. We are looking for a profile that is able to interpret its role in a modern way, steadily monitoring changes in its own geographical area. He/she will manage the entire commercial portfolio consisting of distributors, companies, architectural firms, major customers. Under this logic the ideal candidate has gained previous experience in the BUILDING MATERIALS field (e.g., paintings, furnishings, floors, coatings, decorative mortars), specifically by developing business in Asia and having therefore gained deep knowledge of the Asian language, culture and market. TASKS AND RESPONSABILITIES: • Developing a business strategy to enhance volumes and penetration of the reference market • Maintaining and developing the customer portfolio • Managing commercial relations with the specialised network of distributors PLACE OF WORK: CHINA TO APPLY: https://candidatimodulogroup.altamiraweb.com/Annunci/Jobs_SALES_MANAGER_FAR_EAST_BUILDING_MATERIALS_CHINA_165552143.htm The data will be processed exclusively for present and future selection purposes, guaranteeing the rights in GDPR 679/2016. Interested parties are invited to read the Privacy Policy GDPR 679/2016 on the site. The research is aimed at people of both sexes L.903 / 77. MODULO GROUP Authorization Ministry of Labor and Social Security pursuant to GDPR 679/2016: PROT. 39/001298 / MA00

Knet Human Resources opera con successo nell’ambito della Ricerca e Selezione di personale specializzato con apposite divisioni: Divisione Head Hunting Divisione international Research e Selection Divisione Temporary Management Divisione Top Manager Divisione Middle Management Divisione Studi Professionali La nostra società, autorizzata ad operare dal Ministero del lavoro, non effettua somministrazione di personale, pertanto il rapporto di lavoro viene direttamente regolato tra l’Azienda/Studio committente ed il nostro candidato. In un'ottica di sviluppo della nostra organizzazione, stiamo ricercando per la nostra sede di Milano un HR RECRUITER specializzata settore Studi commercialisti - www.knethr.com Riporto gerarchico/funzionale: Direzione Ruolo e mansione da svolgere:La persona ricercata si occuperà dell'attività di ricerca e selezione, occupandosi di tutte le fasi del processo e interfacciandosi con un gruppo di colleghi dinamici e competenti. Nello svolgimento della propria attività si occuperà della condivisione del job profile, attività di ricerca, colloqui di selezione, presentazione candidati e consulenza al cliente. La risorsa sarà dedicata alla nostra Bu Studi specializzata nelle ricerche di figure in libera professione presso Studi commercialisti. Per questa posizione pensiamo ad una figura professionale che abbia maturato esperienza nell'ambito della consulenza HR selezionando personale rivolto alla libera professione e attività di ricerca diretta. Necessaria ottima conoscenza e praticità di utilizzo dei principali portali di selezione. Requisiti richiesti: Titolo di Studio: Necessaria Laurea in discipline preferibilmente economiche o umanistiche Anni di esperienza maturati in analoga posizione: Esperienza maturata in analoga posizione, almeno due anni. Settore di provenienza: Società di Consulenza ambito Ricerca e Selezione. Non verranno prese in considerazione candidature con esperienza maturata prettamente c/o società di outplacement e società internali. Conoscenze linguistiche: Inglese buon livello Conoscenze informatiche: Richiesta ottima conoscenza nell’utilizzo del pacchetto Office, posta elettronica e principali sw gestionali. Caratteristiche personali: Candidato dotato di etica, riservatezza, predisposizione ai rapporti interpersonali, apertura alla relazione/comunicazione, determinazione e proattività e problem solving. Persona organizzata e abituata a lavorare con procedure definite e obiettivi. Offerta: Livello di inquadramento proposto e durata contrattuale: Contratto a tempo indeterminato con retribuzione in linea con le competenze e seniority maturata. Orario di lavoro: 9.00 - 13.00 14.15 -18.15 Sede di lavoro: Milano fermata Turati Data prevista per l’inserimento: immediato o compatibile con eventuale preavviso. La selezione è rivolta ad ambo i sessi dell’Art. 1 L. 903/77 E’ garantita la massima riservatezza e l’audizione personale con tutti i profili coerenti con quanto ricercato. KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003