Global social listening manager

Say What?, agenzia di comunicazione integrata di Milano, è alla ricerca di un Social Media Manager da inserire nel proprio organico. Job Description La figura, lavorando in sinergia con i Team PR e Marketing, si occuperà di sviluppare tutta la content strategy legata ai clienti, italiani e internazionali. Sarà responsabile dell’implementazione e del monitoraggio delle campagne, della creazione e del coordinamento dei piani editoriali, dello sviluppo del piano strategico e operativo e di tutte le attività di analisi correlate. La risorsa che stiamo cercando è creativa, curiosa, analitica e strategica, e porta avanti un lavoro quotidiano di monitoraggio, ascolto e interazione con la community attraverso tutti i canali social. Ha lavorato con gli influencer e conosce le logiche dell’influencer marketing. Monitora in tempo reale i canali social per identificare opportunità strategiche, e grazie al social listening ricerca trend topic, eventi e notizie. Requisiti: Esperienza nel ruolo di almeno 2 anni maturata in azienda o in agenzia Conoscenza dei principali social media (IG, FB, LinkedIn), e dei relativi strumenti di analisi Ottime capacità comunicative Ottima conoscenza della lingua inglese, parlata e scritta Eccellenti capacità di copywriting e identificazione di contenuti creativi Passione e curiosità per le ultime tendenze

Consumer & category insightsDefines and sizes the target of the brand, taking into account the consumption and social trendsTransforms the deep consumer & shopper understanding into insights and opportunities at brand / range levelDefines the direct and indirect competition and the key sources of growth for the brandTransforms the deep category understanding into insights and opportunities at brand / range levelFeeds the sales department with relevant category insights at a brand / range level Category and Brand strategyDefines an exhaustive diagnosis at a category, brand and range levels: drivers and barriers, key marketing activities that worked and didn't workDefines the brand positioningLeverages the brand vision and the brand purpose in all brand activitiesBuilds and sizes the yearly marketing plan in line with brand strategyRecommends relevant KPIs Product innovation & renovationBuilds differentiated innovation /renovation concepts in response to insightsAssesses the ideas / concepts vs business opportunities, brand strategy, R&D constraints, trade, supply constraints, expected profitabilityRecommends and implements actions on product (formula) and packaging to reach the best mixPuts in place research to test innovation/renovation ideas with CMI department Pricing strategyRecommends a price and format strategy considering the brand positioning, other products of the brand, competitive set, elasticity, potential cost of goods evolution and global profitabilityRecommends adjustments if necessary on the global price and format strategCo-defines trade promotion strategy with Sales department: promotional mechanics, relevant format, visibility strategy, seasonality Brand ExperienceWrites a clear integrated communication brief based on the brand ideaAligns internal partners & agencies on the brief, timing, roles & responsibilitiesDefines the overall touch points orchestration for the campaign: roles of the claim / play / talk and prioritization of the touch point planRecommends the right budget for each touch point including the media planDefines the right KPIs for each touch point and for the overall campaignFinancial managementRecommends the brand / range budget aligned with yearly marketing planManages and controls the brand /range budget aligned with defined priorities Communication and Digital leader Transversal responsibilities:Lead and coordinate Communication and Digital strategies with MD and another BMLead and coordinate Communication Digital transversal processes with communication agenciesImplementation and assessment of digital performance toolsInspire the team with updated external digital knowledgeCollaborate with MD, GM and HR in the Company´s digital transformation process FMCG Multinational CompanyInteresting & Challenging OpportunityUniversity Degree and ideally Master in Business, MKT or DigitalMinimum of a 5 years' experience in MKT brand management in multinational environments dealing with Headquarters, media/communication, and digital oriented agencies. FMCG ideallySolid in Digital environments to challenge agencies and inspire local teams: Strategy, content, Social Media, data management, media planning (on line video, programmatic, youtube, facebook, etc.). influencersExperience and knowledge on agile methodologiesExperience in product developmentBusiness holistic approach: MKT, trade, financeStrong analytics strengths: market trends, consumer understanding, media and digital performance, etcStrong communication and persuasive skillsHigh level of English and ItalianUser level computer skills. Databases (SAP; Nielsen; internal computer programs).Solid Social Media and digital tools knowledgeIT skills: daily user of IT tools (SAP, windows, internet) FMCG multinational company guided by a sense of purpose and responsibility and respect for the world. Fast-growing FMCG Company High internal exposure

ALFAPARF GROUP,  Multinazionale Italiana Leader nel settore del canale professionale per acconciatori e per l'estetica professionale con marchi di prestigio quali DIBI e Alfaparf Milano, al fine di ampliare il proprio organico ricerca un: SENIOR BRAND MANAGER DIVISIONE HAIRCARE: La risorsa inserita nella Corporate del Gruppo, a diretto riporto dello Global Marketing Manager Haircare, si occuperà della gestione del brand affidato, assicurandone lo sviluppo internazionale e l'implementazione di un piano di marketing al fine di garantire il raggiungimento degli obiettivi aziendali (di fatturato e margine). La risorsa avrà la possibilità di collaborare con tutti i reparti aziendali coinvolti nella gestione del brand e avrà le seguenti responsabilità: Definizione del piano di marketing strategico tramite quantificazione del mercato potenziale, segmentazione dell'attuale e analisi opportunità di new business Ideazione e sviluppo nuovi progetti (linee prodotti/tecnologie/servizi) Definizione delle attività di marketing operativo (strategie di prezzo, canali distributivi, comunicazione/promozione) Gestione budget investimenti a supporto del piano marketing condiviso con il Marketing Manager  e/o  Responsabili di Funzione Gestione relazioni con agenzie grafiche e di comunicazione per la realizzazione degli strumenti di supporto Attività di supporto dell'existing (analisi dati, monitoraggio andamento vendite, stock magazzino) Attività di presentazione FV/key customer Formazione di collaboratori junior  Il candidato ideale possiede i seguenti requisiti: Laurea e/o Master in materie economiche o scientifiche Almeno 4/5 anni di esperienza professionale maturata in funzioni di marketing, preferibilmente nel mondo della cosmesi o nel settore chimico-farmaceutico Buone conoscenze informatiche: programmi Office (Word, Excel, PowerPoint), SAP, capacità navigazione internet (posta elettronica, social network) Buona conoscenza della lingua inglese,  preferibile anche la conoscenza dello spagnolo L' inquadramento, il livello contrattuale, la retribuzione saranno commisurati alle caratteristiche professionali maturate. I candidati interessati a questa posizione lavorativa, possono inviare il loro Curriculum Vitae, cliccando nell'apposita area dedicata e seguendo la procedura di registrazione guidata. Le selezioni saranno svolte nel rispetto della parità tra donne e uomini, come sancito dalle leggi 093/77 e 125/91 ed i dati ricevuti saranno trattati solo ed esclusivamente ai fini di ricerca  e selezione, garantendo il rispetto della Privacy individuale in adempimento dell'ex Dlg. n. 193/03.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The position is located in the Office of the Ombudsman and Mediation Services (HQ, Rome, Italy) and reports to the Senior Ombuds Officer and Mediator. Frequent travel to WFP Country and Field Offices is required. JOB PURPOSE This role will provide informal conflict resolution services to all employees, and assist in identifying systemic issues, trends and patterns, and facilitate change at the systemic level (policies, procedures, practices, structures, culture or attitude). KEY ACCOUNTABILITIES (not all-inclusive) - Provide a comprehensive range of ombudsman services to WFP employees while safeguarding and maintaining the principles of the International Ombudsman Association: confidentiality, neutrality, impartiality, informality, and independence. - Explore with employees and managers in confidential one-on-one meetings their options for addressing their workplace concerns - Provide coaching to address their issues autonomously, and guide them to adequate sources of information - When required and deemed appropriate, provide the following ombuds services: mediation, facilitation, shuttle diplomacy or other intervention. - Act as office case manager ensuring accurate and timely logging of all incoming cases, assign cases to Ombuds Officers and liaise with them on background and context; organize quarterly case reviews and visitor surveys. - Conduct regular official visits to WFP regional, country, and sub-offices to provide in-person conflict resolution services to employees, as well as outreach and training. - Work collaboratively with relevant actors in various offices to achieve informal resolution to work related problems raised by the parties. - Follow up with the parties to receive feedback and where needed or requested, to advise on further services or steps. - Contribute to collecting and interpreting data, and to the writing of the OBD annual report. - Contribute to the identification of both systemic issues encountered during informal conflict resolution, and recommendations for addressing them. - Identify lessons learned for feedback into the system through other avenues than the annual report. - Participate, as required, in corporate initiatives under WFP's cultural change process and the Comprehensive Action Plan (CAP); pro-actively contribute to the desired workplace changes; provide relevant input into related corporate policy initiatives and reviews. - Actively work towards the strengthening of the organization's system of internal justice. - Deliver outreach and learning activities on informal resolution and conflict management to support all employees to efficiently utilize services of the office of the Ombudsman and Mediation Services, and to acquire individual capacity to effectively deal with (potential) conflict. - Keep abreast of developments in the field of conflict resolution and within the Organization. - Contribute to developing state-of-the-art and client-oriented Ombudsman, Mediation and Alternative Dispute Resolution practices within OBD. - Take responsibility for an equitable and inclusive workplace which incorporates all dimensions of the WFP diversity and inclusion framework such as but not limited to racial equity, gender equality and disability inclusion. - Perform any other duties or special projects to support OBD in carrying out its functions, as assigned, including research in the field of conflict resolution and contributions to reports. STANDARD MINIMUM QUALIFICATIONS Education: Advanced University degree in social sciences, administration, human resources or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses in alternative dispute resolution or conflict management. Experience: 8 years of relevant progressively responsible experience of which ideally, two years of relevant UN experience and 6 years in the field of international development, civil affairs, ethics, ombudsman, Staff Relations Management, Training or Coaching. Knowledge & Skills: - Conflict Resolution: Demonstrates in-depth knowledge of alternate dispute resolution mechanism, e.g. mediation, reconciliation, restorative practices. Demonstrates professional competence in conflict resolution, seeking fair and equitable solutions to and prevention of employment related problems. Demonstrates ability to creatively respond to problems and to mobilise, empower or enable other actors to respond where necessary. Able to assist in developing a deeper understanding of conflict prevention, conflict management and conflict resolution. - Analysis: Able to analyse a wide range of factors affecting conflict dynamics and to identify systemic issues (with regard to policies, procedures, practices, structure, culture or attitude) and to formulate clear recommendations for addressing those issues in order to facilitate change at the systemic level. - Communication: Able to create a safe setting in which visitors feel comfortable in being able to bring forward issues or concerns by demonstrating advanced listening skills and the ability to establish rapport and gain trust and respect; speaks and writes clearly and effectively tailors language, tone, style, and format to match the audience. - Outreach and Stakeholder Management: Understand the importance of outreach and is able to deliver oral presentation to various audiences; able to diplomatically handle sensitive information and cultivate productive relationships with target audience and stakeholders. Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP's working language, Portuguese. TERMS AND CONDITIONS Non-Rotational Nature: mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational" which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________