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Junior technical customer support


Elenco delle migliori vendite junior technical customer support

HP PAGEWIDE PRO 477DW - ONE-YEAR, ON-SITE WARRANTY, SERVICE AND SUPPORT; ONE-YEAR TECHNICAL PHONE SUPPORT, CHAT, AND E-MAIL
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    SUPPORT BARRE LED 4X4 SUPPORT BARRE LED 4X4 SUPPORT BARRE LED 4X4 STAFFA DI MONTAGGIO FARI LED BRAKET BARRA LED LUMINOSA A LED STAFFA SUPPORTO FARETTI SUPPLEMENTARI MOTO SUPPORTO PER BARRA LED DA 52
    • [Alta qualità] ---il LED della barra di supporto è realizzato con materiali metallici di alta qualità, con elevata resistenza, elevata durezza, forte resistenza agli urti, resistenza agli urti, resistenza al calore e resistenza alla corrosione ed è durevole. per support barre led 4x4 adatto per support barre led 4x4
    • [Alta qualità] ---il LED della barra di supporto è realizzato con materiali metallici di alta qualità, con elevata resistenza, elevata durezza, forte resistenza agli urti, resistenza agli urti, resistenza al calore e resistenza alla corrosione ed è durevole. per support barre led 4x4 adatto per support barre led 4x4
    • [Modello applicabile] ---Staffe di montaggio brackett barra led adatto per Ford F250 F350 4WD 2WD 1999-2015. per staffe di montaggio braket barra ledadatto per staffe di montaggio braket barra led
    • [Design stabile] ---La Staffa di Montaggio Fari LED adotta un design robusto.Una volta completato la superficie piana, lo Staffa supporto faretti supplementari moto sarà saldamente afferrato, non solo per proteggere il bull bar dai graffi, ma anche per aggiungere staffe e paraurti. L'attrito tra i due rende l'installazione più sicura. per staffa per barra ledadatto per staffe barra led parabrezza
    • [Dotato di kit di installazione] ---la barra di supporto led 4x4 pare brise è dotata di un kit di installazione, che è comodo e veloce da installare senza alcuna modifica complicata per staffe barra led parabrezzaadatto per staffe barra led parabrezza
    • [Esecuzione squisita] ---Supporto barra led 4x4 staffa di montaggio lampada di alta qualità nuova di zecca, produzione professionale, pregevole fattura, alta affidabilità" per staffe barra led parabrezzaadatto per staffe barra led parabrezza
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    TECHNICAL ECSTASY
    • Technical
    • Black
    • Ecstasy
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    Italia
    L'Agenzia per il Lavoro JUST ON BUSINESS cerca un Junior Technical Support Specialist che, dopo un periodo iniziale di affiancamento con i referenti IT dell'azienda, dovrà essere autonomo nel fornire supporto e assistenza tecnica sulle questioni relative ad interventi di primo livello per i software, l'hardware e le piattaforme aziendali. In dettaglio il candidato dovrà gestire su base giornaliera: - Installazione e manutenzione di componenti (Hardware e Software) - Configurazione ed installazione di strumenti aziendali in ambiente prevalentemente Microsoft - Compiti di logistica su necessità dei vari dipartimenti aziendali - Dispositivi e reti locali - Gestione dei tasks col pacchetto Office e GSuite - Installazione e gestione ordinaria Microsoft Windows - Supporto all'utilizzo dei servizi Internet e Posta Elettronica. Sono richiesti: - Diploma indirizzo tecnico industriale elettrotecnica/elettronica/informatica - Ottima conoscenza dell'ambiente Microsoft a livello client - Ottima conoscenza dei principali browsers web - Ottima conoscenza del pacchetto Office - Conoscenza dei sistemi operativi mobili Android e iOS - Buone capacità relazionali e doti comunicative - Esperienza, anche breve, nell'assistenza HW/SW, help desk - Ottime capacità di problem solving. Per il supporto del team IT, costituiranno requisiti preferenziali in fase di colloquio: - Sapere gestire portali in WordPress (installazione di estensioni, personalizzazione degli elementi grafici e testuali) - La conoscenza dei software della Adobe Suite, in modo particolare Photoshop, Illustrator, Dreamweaver. - Conoscenze anche di base di linguaggi per la gestione del front-end, come HTML5 e Java Script. - Ogni conoscenza aggiuntiva in merito allo sviluppo software. CCNL applicato: Commercio Disponibilità lavorativa: part time (full time su future esigenze aziendali) Luogo di lavoro: Napoli, zona Vomero
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    Milano (Lombardia)
    A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Your role: Don’t miss this opportunity to join a leader in the LifeScience business, benefit from our training program and broad career possibilities. Technical support represents a key feature of the Merck offering to our customers. As a Technical Service Scientist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our products. You will support our customers and sales on technical inquiries, protocol optimization and complaints on our product range for research and industry labs. As a contribution to our growing business you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. Who you are: - Master's Degree Chemistry or Biology with a proven laboratory experience or PhD - Fluent in Italian and Spanish plus a good level of English are mandatory. - Customer oriented with high listening and communication skills as well as strong ability to identify customer needs. - Enthusiastic to build-up expertise in new technologies. - Creative, solutions oriented and good at doing product analysis and technical comparison for optimal customer experience. - Enjoys working with other people within an international Team and in a dynamic environment What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! https://www.merckgroup.com/en/careers/jobs/204044.html
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    Italia (Tutte le città)
    Responsible for the installation, service and maintenance of GPI machinery in constumer facilities. The incumbent is a key member of the Technical Service team and oartners with our converting and sales teams to meet the needs of the customers. Key Responsibilities: Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessaryParticipates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designsDevelops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issuesAs the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projectsApplies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.Effectively utilizes IT systems (in-house and standard applications)Maintains skill base necessary and consistent with machinery and carton technologyProvides instruction and training to customers' staff on safety, operations, machinery maintenance and proper carton handling proceduresPrepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changesReports on progress of projects / assignments to all internal and external stakeholdersConducts audits, evaluations and assessment of machine systems / performance resultsLiaises with other companies / OEM's working on common projects This is a summary of the key responsibilities of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instruction given by the Company. Qualifications and Experience Important Graphic Packaging Holding Company Good career opportunityMain Skills:Higher level of English reading, writing and speaking skills4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageousTechnical training with graduation or education of industrial or mechanical engineeringDemonstrated ability to ready electrical, mechanical engineering PLC and operator interface knowledgeWorking knowledge of continuous improvement methods, i.e. Six Sigma methodologyMust be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.Full clean driving license Key CompetenciesEffective communicator, both orally and written, with internal and external customersSuccessfully identifies root causes and resolves problems and issuesDevelops positive customer relationships through customer-focused mindset, build trustIs a team player, works well with others inside and outside the organizationIs a self-starter, has initiative, can effectively work independently with minimal direct supervisionEffectively manages time, plans, projects and related tasksFlexible approach to ensure timely and professional service to support customer and the internal manufacturing processContinuously meet targets and objectives, accountable for results Important Graphic Packaging Holding Company.Ottima opportunità di carriera.
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    Italia (Tutte le città)
    AP/AR invoice bookings General ledger bookings including depreciation Bank posting and reconciliation Preparation of all payments including F24 Intercompany reconciliation VAT reports Support the collection of the credits Junior accountant English fluentMultinational retail companyBachelor Degree in Economics or Business Administration. Minimum 3 years' relevant experience. Good communication skills (written and verbal) in Italian and English. Software: Office, Navision or similar ERP. Customer focused with a sense of urgency, ability to work under pressure, assertive and deadline driven. Attention to detail, impeccable organizational, planning and project skills. Multinational retail companyGood opportunity to have career. Current income 30.000€ Temporary position: 12 months Salario da 29.000 €/anno a 30.000 €/anno
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    Milano (Lombardia)
    Per un Gruppo Telco italiano ricerchiamo un Provisioning Technical Specialist CAT. PROT. L. 68/99. Il candidato ideale è un profilo appartenente alle Categorie Protette L. 68/99 che sarà inserito nella divisione Customer Provisioning Specialist e gestirà l’attività di provisioning dei servizi di fonia (WLR/NP linea attiva e non attiva), degli accessi di connettività a banda larga (ADSL /SHDSL/FIBRA attivazioni/migrazioni), e/o servizi VAS (registrazione/trasferimento dominio – posta elettronica – Hosting) assicurando supporto competente per la risoluzione di tutte le problematiche inerenti l’inserimento delle richieste tramite la nostra piattaforma e la consegna dell’accesso da parte del fornitore locale. Avrà inoltre il compito di aggiornare l’utente finale telefonicamente e tramite utilizzo dei sistemi informatici del nostro Cliente. Il candidato ideale sarà in possesso dei seguenti requisiti: • appartenenza alle Categorie Protette (L.68/99) • diploma di maturità scientifica o tecnica • buona conoscenza dei principali sistemi informatici • requisito indispensabile l’ottima conoscenza della lingua inglese • esperienza pregressa nell’area customer support all’interno di aziende modernamente strutturate • dinamici e flessibile, orientati al servizio e al problem solving La sede di lavoro è Milano
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    Italia (Tutte le città)
    Main Accountabilities: Support the Key account Manager AO (EMEA + APAC) in the implementation of the customer strategies (prepare operative sales plans, lost order analysis, review contracts to ensure that the negotiated terms are followed and fulfilled, prepare and maintain the relevant documentation) Provide an ongoing support to the customers as regards all technical issues and ensure high quality customer service (follow-up of orders, customer visits, cost/revenue analysis in cooperation with the project controlling, prepare and conduct the customer presentations) Support the KAM AO in the liaison between the customers and the internal departments, processing the customer complaints and initiate improvements (e.g. initiation of new product concepts in the R&D department). Provide support in preparation of the price/cost analyses as well as the operational sales planning Provide support to KAM in the preparation of the price negotiations for the new projects, in cooperation with the project controlling during the offer/development phase. Support the customer projects from a technical as well as commercial perspective from the initial phase until delivery in regards to budget, deadlines, respect of payments due dates, etc. Support in preparation of the negotiations regarding the product modifications and prices during the production phase within given limits. Support the KAM AO in the market researches of the competitors´ activities and products Support KAM in performing timely invoicing/billing for the prototype samples, tools, etc. Multinazionale leader del settore industriale ricerca un Key Account Junior OE Job Requirements: University degree or equivalent education in the field of Engineering. Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure communication skills Relevant IT tolls (MS Office, SAP, etc.) Fluency in English. The knowledge of German language is also appreciated. Availability to travel Sales orientation Multinazionale leader del settore industrialeOttima opportunità di carriera.Salario da 30.000 €/anno a 40.000 €/anno
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    Avellino (Campania)
    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities Solving customers queries by phone or emails Provide excellent level of customer services Maintain strong professional relationships with all clients and customers Reporting to team managers or team supervisor Requirements Fluent Italian Advanced English Very good  knowledge of computers No previous work experience required Willing to relocate to Athens, Greece Enjoy talking with people by phone and emails Able to work in fast- pace  and competitive atmosphere EU passport / ID card Relocation package for the candidate coming from abroad Flight ticket booked by the company 2 weeks of free accommodation at a company hotel (breakfast included) Taxi transfer from the airport Support in finding an apartment to rent Benefits Excellent Salary Flight ticket provided to Athens Taxi pickup service from the airport 2 weeks free hotel accommodation (breakfast included) Free Greek language courses Monthly performance bonus 175% day salary if work on Sunday or Greek holidays Overtime paid 2 extra full salaries paid per year (pro rata) Training provided (paid) International working environment On-site canteen (discounts for employees) Welcome event Why use a Recruitment Agency You are given extra support in preparing for interviews You have a contact person who gives you all the details of the job You can ask for your application feedback anytime via email or phone You don’t have to face the situation where company do not reply to you for days All our services to job seekers are free of charge. We also offer bonus scheme to candidates Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.
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    Bologna (Emilia Romagna)
    Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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    Ferrara (Emilia Romagna)
    Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI
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    Lucca (Toscana)
    Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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    Italia (Tutte le città)
    Main Responsibilities:Analysis and design of enterprise applications solutions;Provide solid knowledge and skill about integration of applications; Liaise with business analysts and business leads to ensure the solution design meets requirements;Liaise with client Technical Teams to understand how solution fits into wider client Technical Landscape;Write and develop technical design specifications and solution documents;Ensure that developed or modified application components are aligned with the business, architecture and solution performance goals;Guide and support team members in defining structured practices in both the development and release phases;Promote and adopt the use of best practices and new methodologies;Technical point of contact for client architects;Escalation point for technical questions;Oversight of technical approach;Responsibility for overall project technical delivery;Technical feasibility support during pre-sales phases. International Hi Tech OrganisationFast Career ProgressionThe Ideal Candidate:A self-starter with an ability to work with deadlines in a fast-paced environment;Experience with Java (or other OOP), HTML, SQL or Oracle technologies are required;Understanding of system integration, web services, etc;Excellent written and oral communications skills;Strong analytical skills;Experience in all aspects of software project life cycles from requirements gathering, through design, development and implementation;Experience with Agile development methodologies is preferable;Experience with Atlassian tool suite (Jira, Confluence) is a plus;Ability to work on own initiative and as part of a team;Experience with AWS cloud native applications using Elasticsearch, Lambdas, CloudFront, ELB, Route53, RDS, etc. across multiple regions is a plus.;B2 (upper intermediate) English level is mandatory;Spanish or Portuguese is a plus. EDUCATION:Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience. International Leading Organisation in customer communication management (CCM) solutions. They support the customer experience with innovative technologies to ensure the best client engagement.Great Career Opportunity.Salario da 35.000 €/anno a 42.000 €/anno
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    Italia (Tutte le città)
    The new entry will manage the following activities:Support marketing activities (preparation of marketing projects and analyses, follow-up of marketing agreements with customer, support in orders of marketing materials)Support to the customer (support of FAQ by phone)Translations from English of technical sheetsMultinational company in the Pharmaceutical industryJob advert reserved to candidates legally protected according to Law 68/99Every candidate applying for this job must have the following requirements:High school diploma or DegreeFluency in EnglishStrong interpersonal skillsAbility to focus on the task at handDetermination and, at the same time, flexibility when approaching colleagues and customersLegally protected status according to Law 68/99Multinational company in the Pharmaceutical industryGreat opportunities of growth and international exposure.Salario da 23.000 €/anno a 27.000 €/anno
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    Italia
    The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. WFP's regional bureau for the Middle East and North Africa provides strategic guidance, policy/technical support, and oversight to WFP's operations in 14 countries: Algeria, Armenia, Egypt, Iran, Iraq, Jordan, Lebanon, Libya, Morocco, Palestine, Syria, Tunisia, Turkey and Yemen. The regional vision is to deliver on zero hunger and contribute to peace. Robust and reliable data analytics on food security, nutrition, vulnerability and emergency needs are fundamental in achieving this vision. JOB PURPOSE: This position is to provide leadership to a dedicated regional team of food security analysts and geographic information system (GIS) experts as well as technically overseeing and supporting country level vulnerability analysis and mapping efforts to ensure that the most reliable and up-to-date evidence is available at all times to inform WFP's portfolio of work. Responsibility will include leadership and strategic guidance in areas such as emergency needs assessments, food security monitoring, climate analysis, context analysis, beneficiary targeting, market analysis, nutrition assessments, cost effectiveness and operational efficiency. The Senior Vulnerability Analysis & Mapping Officer will work under the direct supervision of the regional Head of Programme. MAIN TASKS AND RESPONSIBILITIES: The Senior Vulnerability Analysis & Mapping Officer will be responsible for delivering quality analytics in the following key areas: Emergency need assessments - With the application of the latest technology and methods ensure that data and analysis on food assistance needs (who needs assistance, where, when and for how long) are available to WFP and partners at the right time to make key decisions for any required emergency response. - Ensure data readiness for the purpose of rapid emergency needs assessments to guide an initial emergency response. - Support country offices on the implementation and maintenance of WFP's Spatial Data Infrastructure (SDI) and maintain current systems. Work with VAM advisors at WFP HQ in Rome to improve and expand the SDI. - Support Country Office surge requirements for assessments, vulnerability analysis and mapping, including emergency situations. Economic and market analysis - Ensure robust market analysis across the region as early warning for economic shocks and to adequately inform transfer modality choices (food, cash, vouchers). - Contribute to the refinement of cost-efficiency analysis especially for national social protection programme support. - Undertake market-related field missions to support operations –emergency, recovery and rehabilitation, development and capacity building, with emphasis on cash-based interventions. Nutrition assessments - Initiate and guide state-of-the-art nutrition analyses such as Cost of Diet and cash/voucher expenditure patterns for recommendations for improved nutrition programming. Beneficiary targeting - Provide guidance and support to country offices on methodologies and procedures for beneficiary selection that minimize inclusion of non-eligible beneficiaries and exclusion of vulnerable and food insecure households and individuals. Vulnerability and climate change impact analysis - Collect, manage, prepare and analyse remotely sensed climatological data. This includes supporting the efforts by country offices to conduct a Consolidated Livelihoods Exercise for Analysing Resilience (CLEAR) and rolling out 3PA that consist of an Integrated Context Analysis and Seasonal Livelihoods planning. - Conduct urban specific analyses that provide detailed data and analysis on food security situation in urban contexts. Monitoring and evaluation systems: Lead the regional VAM function to support country office outcome monitoring and the M&E function to support country office process and output monitoring. Partnership and representation: Enhance WFP's leadership role in food security analysis by representing WFP in meetings with strategic partners, contributing to high-level technical discussions, exchanging knowledge and experience with other institutions and identifying areas of comparative advantage in both emergency and non-emergency settings. Effective staff management: Lead, motivate and manage a geographically dispersed team of technical staff, providing coaching and guidance to ensure appropriate career development and enable high performance. - Build relationships and collaborate closely across the programme team and with other divisions, regional bureaux and country offices as required. - Ensure that gender perspectives will be incorporated in all areas of assessment and analysis. The post-holder will be expected to perform other duties as required. SPECIFIC QUALIFICATION AND EXPERIENCE REQUIRED: Work experience & skills - Minimum of 11 years of relevant professional work experience in international development and/or humanitarian work, at least 4 of which in an international organisation within food security related domain(s) - Experience in managing complex activities in a humanitarian as well as in development context. - Proven knowledge and ability to comprehend complex sets of data and generate analyses. Economic and market analysis as well as focus on food security/nutrition domain considered to be an added-value - Expertise in international financial institutions, including previous work experience, is an asset. - Experience in the design and implementation of new policies, processes, and vulnerability analysis systems to improve efficiency and effectiveness of assessment efforts. - Experience in creating and cultivating a broad range of relationships with key stakeholders including NGOs, national authorities, UN agencies, donors and academia. - Demonstrated ability to lead and build multi-functional and cross-geography teams and to collaborate with others to achieve collective results. - Ability to deliver results through efficient planning and organisation and by enabling more junior colleagues to excel. - Proven ability to develop quality reports and analysis. - Experience in the Middle East and/or North Africa is preferable. STANDARD MINIMUM ACADEMIC QUALIFICATIONS: Education: Advanced University degree in Economics or First University degree with additional years of related work experience and/or training/courses. Language: - Fluency (level C) in English language. - Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language). Arabic is an advantage TERMS AND CONDITIONS International Professional positions are open to all nationalities. The selected candidate will be employed on a fixed-term contract with a probationary period of one year. Mobility is and continues to be a core contractual requirement in WFP. This position is based in Khartoum, Sudan, and would require the incumbent to relocate. After completing this assignment, you will be expected to apply internally for other assignments in WFP. WFP offers an attractive compensation and benefits package including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance. For more details, please visit icsc.un.org. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________
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