Product manager buyer contract

Il Product Specialist è responsabile della messa in esercizio della suite AskMe di prodotti sviluppati da Lascaux; lavora nell’ambito della Business Unit Prodotti e risponde al BU Manager. Il Product Specialist è coinvolto nella definizione delle roadmap, conduce ricerche di mercato e analisi comparative, coordina le attività di testing sui prodotti e collabora nell’individuazione di nuove opportunità di mercato. È responsabile della gestione delle commesse e dei progetti di personalizzazione richiesti dai clienti, delle attività di consulenza ai Clienti sui processi gestiti attraverso la suite AskMe. È inoltre responsabile dell’individuazione, della registrazione e segnalazione di eventuali anomalie segnalate dai Clienti, oltre che della produzione e aggiornamento di tutta la documentazione necessaria per la promozione, vendita, assistenza e formazione dei Clienti relativamente alla Suite AskMe. •Place of work:Firenze •Working time:Full Time •Type of contract:Indeterminato About You: Sei uno specialista di prodotto in ambito digitalizzazione di processi aziendali con spiccate capacità di Project Management e una forte attitudine alla relazione con i clienti? Sei appassionato di tecnologia e digital transformation? Your Technical Background Likely Includes Experience: •Esperienza significativa nel ruolo (almeno 3 anni); •Provenienza preferibilmente da società prodotto in ambito digitalizzazione di processi aziendali •Laurea tecnica •Esperienza di Project Management e conoscenza delle relative metodologie e tool a supporto •Capacità di padroneggiare il linguaggio IT relativamente a software, sistemi operativi, database, applicativi e ambienti di sviluppo; Your Non-technical Background Likely Includes: •Capacità di problem solving e relazione con i clienti •Orientamento all’obiettivo •Pianificazione e Organizzazione

Role purpose: The National Account Manager (NAM) will manage the local customer relationship for a portfolio of Enterprise accounts across the group operating companies, affiliates and partners and drive profitable revenue contribution and increased market share from integrated product, IT service and solution offerings.Leads account planning and strategy development for a defined portfolio of Enterprise accounts supporting and aligned to the global account plan (as defined by the Global Account Manager, Regional Account Manager and customer)Drive accelerated revenue growth by identifying potential markets for new and existing products and servicesIdentify and pursue sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others. Maximises internal network to get results for customers and to ensure effective problem resolution and problem management Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO's and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer's strategic and operational issues. Oversees new products, services and mobile solutions of account. Works in partnership with Customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and solutions to accounts Key performance indicators: New business contract value Yearly revenue Customer retention National Account Manager - Vendor multinazionale leader nel mercato IT Vendro multinazionale leader nel settore ICTCore competencies, knowledge and experience:Maintain expertise of internal procedures and systems (e.g. SFDC) for resigns and acquisitions and managing the progress of quotes through commercial processes to contract production To have the ability to manage own time to ensure market and product knowledge is up to date Ensure sales and churn targets are achieved every month. Experience in solution sales and relationship management (track record of global accounts/enterprise solution selling) within multi-national companies. Knowledge of ICT development and operations, and a technical sales background preferableExperience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context. Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers An understanding of corporate governance in complex organisations. Demonstrated success in networking at senior levels amongst industry leaders with strong relationship management skillsAccount management with full P&L responsibility for around 20 accounts with combined worth of €5M International IT vendor company - one of the Top 10 companies in the world.Ottima opportunità di carriera.Salario da 50.000 €/anno a 68.000 €/anno

Technical Architect will be involved in responsibility for designing complex systems within IT from concept to strategy in alignment with business needs. Brings forward innovative and leading technical ideas that fit the Company strategy. Role:Defining micro services Defining and developing message driven workflow Working collaboratively with multidisciplinary teams with a focus on delivery Translate business and feature requirements into technical specifications Communicating complex technical concepts to non-technical stakeholders Building effective relationships with a wide range of technical peers Evaluating technologies for their appropriateness to proposed solutions, including assessing their strategic and/or tactical benefit to the product or wider department Managing relationships and team working Interessante realtà leader nel suo settoreProgetto internazionaleEssential - Degree or bachelor qualified preferably in IT sciences Preferred the TOGAF certification Preferred experience in Retail/GDO Market or in consultancy industry used to work with retail Market Ability to think strategically and evaluate options in the short, medium and long term Good technical knowledges Analytical thinking Strategic thinking Communication at all levels Location: Nord MilanoOur client is an important multinational company active in Retail/GDO Market. For an important international project, we are looking for a: IT Technical Architect - Temporary Contract Manager Ottima opportunità di carriera.

Leader in innovative hydraulic pumps technology. The Company operates in major market segments such as: Industrial as well as Mobile Equipment, Oil & Gas, Power Generation and through Dealers or with OEM’s. The company is situated in the northern part of Italy. For the European Sales Team we are selecting a dynamic and goal oriented SALES AREA MANAGER German Speaking Countries –Area DACH The Candidate will operate in close collaboration with the European Sales Director. He/She will also have frequent interactions with different internal functions for: • quotations and orders processing • the development of specific projects and • new products and applications. The candidate will be part of the European Sales Team. Her/his primary role and responsibility will be to develop the Company’s sales to the German and other German Speaking industrial companies in the hydraulic market. She/he will be responsible for the following: • develop the Sales of the Company • scout new application opportunities and Customers • deal with and manage customers like system integrators and OEM’s • sales budget by market segments, product lines and area of responsibility; • develop and expand relationships with existing Customers; • build and manage Client relationships, including contract negotiations; • work as part of the global key accounts sales team to support local key accounts; • report, track and follow-up on contacts and projects using the company support tools; • attend business-specific fairs and exhibitions; • propose and implement market development activities in collaboration with the marketing department; • deal with the technical department for the development of new products and customized solutions. SKILLS Technical competence combined with sales experience, preferably within the hydraulic market. Knowledge of English and German language, as well as a track record in dealing with German and/or other DACH markets is preferential. The candidate we like to meet has 3-5 years Sales Experience, is curious, eager to learn and motivated by success and good results, which he/she achieves through strong team spirit, committed work and attention to details. Willingness to travel in order to visit existing and potential Customers. Very good knowledge of Office Package and flexible minded, a good communicator and “time manager”. The Company offers an excellent opportunity for professional growth in a challenging and stimulating environment represented by major industries and dealers on the territory, the European Head office is situated in Italy. Company Head Quarter: Piacenza, Area Emilia-Romagna

Leader in innovative hydraulic pumps technology. The Company operates in major market segments such as: Industrial as well as Mobile Equipment, Oil & Gas, Power Generation and through Dealers or with OEM’s. The company is situated in the northern part of Italy. For the European Sales Team we are selecting a dynamic and goal oriented SALES AREA MANAGER German Speaking Countries –Area DACH The Candidate will operate in close collaboration with the European Sales Director. He/She will also have frequent interactions with different internal functions for: • quotations and orders processing • the development of specific projects and • new products and applications. The candidate will be part of the European Sales Team. Her/his primary role and responsibility will be to develop the Company’s sales to the German and other German Speaking industrial companies in the hydraulic market. She/he will be responsible for the following: • develop the Sales of the Company • scout new application opportunities and Customers • deal with and manage customers like system integrators and OEM’s • sales budget by market segments, product lines and area of responsibility; • develop and expand relationships with existing Customers; • build and manage Client relationships, including contract negotiations; • work as part of the global key accounts sales team to support local key accounts; • report, track and follow-up on contacts and projects using the company support tools; • attend business-specific fairs and exhibitions; • propose and implement market development activities in collaboration with the marketing department; • deal with the technical department for the development of new products and customized solutions. SKILLS Technical competence combined with sales experience, preferably within the hydraulic market. Knowledge of English and German language, as well as a track record in dealing with German and/or other DACH markets is preferential. The candidate we like to meet has 3-5 years Sales Experience, is curious, eager to learn and motivated by success and good results, which he/she achieves through strong team spirit, committed work and attention to details. Willingness to travel in order to visit existing and potential Customers. Very good knowledge of Office Package and flexible minded, a good communicator and “time manager”. The Company offers an excellent opportunity for professional growth in a challenging and stimulating environment represented by major industries and dealers on the territory, the European Head office is situated in Italy. Company Head Quarter: Area Emilia-Romagna How to apply for this position Please send your application, including your CV updated, a covering letter is appreciated also indicating your current salary, to our Senior Executive Consulting: Susanne Kristiansen - mail: s.kristiansen@kpconsulting.it All applicants in line with the “ideal candidate profile" will be contacted within (1) one week time by phone or for a first Skype Interview. K&P Consulting is a registered Company, Ref. No 39/0002041, K&P Consulting invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it ?

Duty station: Valencia, Spain Application Deadline: 21 May 2020 * THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION * This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility. Within the Enterprise Application Center (EAC)/ America programme, this post will report to the Information Systems Officer or his designate in the Web Services Development Group in architecting and developing Drupal websites. S/he will assist with customization or development, as well as maintainance of Drupal 7 and Drupal 8 modules and libraries; will assist with the requirements gathering and review; assist with the migration of existing websites from a variety of WCMS platforms to UN standards based Drupal 7 and 8 websites; will assist with incident and problem resolution with Drupal websites. FUNCTIONAL RESPONSIBILITIES Under the overall supervision of UNOPS Senior Programme Manager, the incumbent will directly work under the Information Systems Officer or his designate in New York and will be responsible for the following duties: Assist with the development and the maintenance of full-life cycle implementations of Drupal-based solutions providing support to a focus on maintainability, reliability, scalability, security, and performance. Assist the Manager with the performance of site-building activities, including assistance with creating and modifying views, contexts and blocks to match functionality specified in wireframes and designs. Provide assistance to the theme of responsive websites using Drupal version 7 and 8, and applications as per UN branding, accessibility, and multi-lingual standards. Help the Information Associate with the work related to the evaluation of user requirements, designs, and wireframes during the design and user experience phase. Support the preparation of technical documentation. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above. Impact of Results This initiative will help support the development of a continuously maintained and enhanced Drupal UN platform with a common core. It will also support the rapid delivery of new low cost features and enrich departmental websites in an Enterprise hosted environment. The initiative will also track UN website standards compliance KPI’s as part of the ICT strategy and the website governance project. Education/Experience/Language requirements Education: Completion of secondary education (High School diploma); University Degree (Bachelor's or Master's) is desirable and may substitute for some of the required number of years of experience. Required: A minimum of five years of experience in providing assistance in the design, development, implementation and maintenance of Drupal websites with a high school degree. A minimum of two years of experience in providing assistance with the development and support of Drupal 8 websites. Experience in assisting with the development of responsive websites using frameworks such as Bootstrap. Proficiency coding in PHP/HTML/CSS/JavaScript and other web development tools. Desirable: Proficiency in using Git for source control management. Experience with Agile project development and product delivery. Experience with REST API integrations Experience with MySQL and MariaDB databases. Ability to use wire-frame and modelling tools like Visio and UML. Knowledge in automated testing, automated deployment processes, and continuous integration. Knowledge of Information Technology Infrastructure Library (ITIL). Knowledge of project management methodologies such as PRINCE2. Language: Fluency in English is required for this post. Knowledge of one or more official UN languages will be considered an asset. Contract type: Staff Contract level: G5 Contract duration: One year initially, renewable subject to satisfactory performance and funding availability'

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”