Product specialist technical sales

Il Product Specialist è responsabile della messa in esercizio della suite AskMe di prodotti sviluppati da Lascaux; lavora nell’ambito della Business Unit Prodotti e risponde al BU Manager. Il Product Specialist è coinvolto nella definizione delle roadmap, conduce ricerche di mercato e analisi comparative, coordina le attività di testing sui prodotti e collabora nell’individuazione di nuove opportunità di mercato. È responsabile della gestione delle commesse e dei progetti di personalizzazione richiesti dai clienti, delle attività di consulenza ai Clienti sui processi gestiti attraverso la suite AskMe. È inoltre responsabile dell’individuazione, della registrazione e segnalazione di eventuali anomalie segnalate dai Clienti, oltre che della produzione e aggiornamento di tutta la documentazione necessaria per la promozione, vendita, assistenza e formazione dei Clienti relativamente alla Suite AskMe. •Place of work:Firenze •Working time:Full Time •Type of contract:Indeterminato About You: Sei uno specialista di prodotto in ambito digitalizzazione di processi aziendali con spiccate capacità di Project Management e una forte attitudine alla relazione con i clienti? Sei appassionato di tecnologia e digital transformation? Your Technical Background Likely Includes Experience: •Esperienza significativa nel ruolo (almeno 3 anni); •Provenienza preferibilmente da società prodotto in ambito digitalizzazione di processi aziendali •Laurea tecnica •Esperienza di Project Management e conoscenza delle relative metodologie e tool a supporto •Capacità di padroneggiare il linguaggio IT relativamente a software, sistemi operativi, database, applicativi e ambienti di sviluppo; Your Non-technical Background Likely Includes: •Capacità di problem solving e relazione con i clienti •Orientamento all’obiettivo •Pianificazione e Organizzazione

Our client, Getinge, a company operating in the medtech sector, has commissioned us to research a figure of SENIOR PRODUCT SPECIALIST. With a clinical background, the Senior Product Specialist is the clinical partner of customer training on his/her related products use and application. He/she architects of the success for assigned the product line (advanced monitoring). He/she is also the information gateway between market, customers, sales force and company’s internal resources being the point of reference for all product related enquiries to enhance the customer satisfaction. Key duties and responsibilities: Market analysis Marketing strategies & activities Tender managementKnowledge/Skills/Experience: Key competences/skills & personal qualities: · Strong clinical preparation and competence. · Complete product knowledge and preparation. · Strong presentation and communication skills (verbal and written) · Competence on development of sales tools based on specific USPs · Marketing dynamics knowledge. · Customer satisfaction oriented. · Team Oriented. · Interpersonal relationship skills. · Open minded and creative. · Outstanding organizational skills. · Positive thinking attitude. Experiences: previous background and work experience in the clinical field (1/2 years). IT Skills: Microsoft Office package. Languages: Fluent Italian and fluent English. Please send your application, using this link: https://careers.getinge.com/job/Milan-Senior-Product-Specialist/684481501/ The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Evoca Group Who we are Evoca Group is a world-leading producer of professional coffee and vending machines for out-of-home consumption, anchored in more than 90 years of coffee and vending heritage. Together, our broad portfolio of brands offers a complete range of products to bring great coffee and vending products to our ~10,000 customers serving consumers across hotels, restaurants, office buildings, public spaces, and more. Opportunity We are looking for a dynamic and motivated Product Marketing Intern to join our team. Your responsibilities, in collaboration with your tutor, will be: - Managing product range customization requests coming from the market (CPS current product support) - Define with the Sales Dept (CM, Sales Specialist) the specifications and business case trough PVR process - Providing input to R&D for implementation: detailed information, priorities, promoting time to market solutions etc. - Coordinate feed-back from different department as R&D, SW/HW Depts. - Periodical travels in subsidiaries, international exhibitions etc. - Communication of new Skus, product released to Sales Depts - Cooperation with Communication Marketing for product information for brochures, launch plan etc. To be successful in this role youll need to have: - Degree in Engineering, Economics or related fields - Good knowledge of Ms Office (Excel, Power Point) - Positive attitude, attention to detail, and strong interpersonal skills are required - Fluent in Italian and English Nice to have: - Passion for coffee and interest in the coffee industry What we offer: - Full-time internship with expense reimbursement - Benefits: Company canteen Workplace: Valbrembo (BG) We are committed to guarantee equal employment opportunities. We believe in respect, trust and empathy, in a work environment without discrimination. We select candidates regardless of ethnicity, gender, age, disability, socioeconomic background or any other legally protected characteristic or conduct. During the entire recruiting and hiring process, the Company promotes the principles of equal opportunities, non-discrimination and transparency. Settore: Industria metalmeccanica Ruolo: Marketing/Relazioni esterne Tipo di occupazione: Stage

Who we are Evoca Group is a world-leading producer of professional coffee and vending machines for out-of-home consumption, anchored in more than 90 years of coffee and vending heritage. Together, our broad portfolio of brands offers a complete range of products to bring great coffee and vending products to our ~10,000 customers serving consumers across hotels, restaurants, office buildings, public spaces, and more. Opportunity We are looking for a dynamic and motivated Product Marketing Intern to join our team. Your responsibilities, in collaboration with your tutor, will be: - Managing product range customization requests coming from the market (CPS current product support) - Define with the Sales Dept (CM, Sales Specialist) the specifications and business case trough PVR process - Providing input to R&D for implementation: detailed information, priorities, promoting time to market solutions etc. - Coordinate feed-back from different department as R&D, SW/HW Depts. - Periodical travels in subsidiaries, international exhibitions etc. - Communication of new Skus, product released to Sales Depts - Cooperation with Communication Marketing for product information for brochures, launch plan etc. To be successful in this role youll need to have: - Degree in Engineering, Economics or related fields - Good knowledge of Ms Office (Excel, Power Point) - Positive attitude, attention to detail, and strong interpersonal skills are required - Fluent in Italian and English Nice to have: - Passion for coffee and interest in the coffee industry What we offer: - Full-time internship with expense reimbursement - Benefits: Company canteen Workplace: Valbrembo (BG) We are committed to guarantee equal employment opportunities. We believe in respect, trust and empathy, in a work environment without discrimination. We select candidates regardless of ethnicity, gender, age, disability, socioeconomic background or any other legally protected characteristic or conduct. During the entire recruiting and hiring process, the Company promotes the principles of equal opportunities, non-discrimination and transparency. Settore: Industria metalmeccanica Ruolo: Marketing /Relazioni esterne Tipo di occupazione: Stage

A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Your role: Don’t miss this opportunity to join a leader in the LifeScience business, benefit from our training program and broad career possibilities. Technical support represents a key feature of the Merck offering to our customers. As a Technical Service Scientist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our products. You will support our customers and sales on technical inquiries, protocol optimization and complaints on our product range for research and industry labs. As a contribution to our growing business you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. Who you are: - Master's Degree Chemistry or Biology with a proven laboratory experience or PhD - Fluent in Italian and Spanish plus a good level of English are mandatory. - Customer oriented with high listening and communication skills as well as strong ability to identify customer needs. - Enthusiastic to build-up expertise in new technologies. - Creative, solutions oriented and good at doing product analysis and technical comparison for optimal customer experience. - Enjoys working with other people within an international Team and in a dynamic environment What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! https://www.merckgroup.com/en/careers/jobs/204044.html

Leader in innovative hydraulic pumps technology. The Company operates in major market segments such as: Industrial as well as Mobile Equipment, Oil & Gas, Power Generation and through Dealers or with OEM’s. The company is situated in the northern part of Italy. For the European Sales Team we are selecting a dynamic and goal oriented SALES AREA MANAGER German Speaking Countries –Area DACH The Candidate will operate in close collaboration with the European Sales Director. He/She will also have frequent interactions with different internal functions for: • quotations and orders processing • the development of specific projects and • new products and applications. The candidate will be part of the European Sales Team. Her/his primary role and responsibility will be to develop the Company’s sales to the German and other German Speaking industrial companies in the hydraulic market. She/he will be responsible for the following: • develop the Sales of the Company • scout new application opportunities and Customers • deal with and manage customers like system integrators and OEM’s • sales budget by market segments, product lines and area of responsibility; • develop and expand relationships with existing Customers; • build and manage Client relationships, including contract negotiations; • work as part of the global key accounts sales team to support local key accounts; • report, track and follow-up on contacts and projects using the company support tools; • attend business-specific fairs and exhibitions; • propose and implement market development activities in collaboration with the marketing department; • deal with the technical department for the development of new products and customized solutions. SKILLS Technical competence combined with sales experience, preferably within the hydraulic market. Knowledge of English and German language, as well as a track record in dealing with German and/or other DACH markets is preferential. The candidate we like to meet has 3-5 years Sales Experience, is curious, eager to learn and motivated by success and good results, which he/she achieves through strong team spirit, committed work and attention to details. Willingness to travel in order to visit existing and potential Customers. Very good knowledge of Office Package and flexible minded, a good communicator and “time manager”. The Company offers an excellent opportunity for professional growth in a challenging and stimulating environment represented by major industries and dealers on the territory, the European Head office is situated in Italy. Company Head Quarter: Piacenza, Area Emilia-Romagna

Leader in innovative hydraulic pumps technology. The Company operates in major market segments such as: Industrial as well as Mobile Equipment, Oil & Gas, Power Generation and through Dealers or with OEM’s. The company is situated in the northern part of Italy. For the European Sales Team we are selecting a dynamic and goal oriented SALES AREA MANAGER German Speaking Countries –Area DACH The Candidate will operate in close collaboration with the European Sales Director. He/She will also have frequent interactions with different internal functions for: • quotations and orders processing • the development of specific projects and • new products and applications. The candidate will be part of the European Sales Team. Her/his primary role and responsibility will be to develop the Company’s sales to the German and other German Speaking industrial companies in the hydraulic market. She/he will be responsible for the following: • develop the Sales of the Company • scout new application opportunities and Customers • deal with and manage customers like system integrators and OEM’s • sales budget by market segments, product lines and area of responsibility; • develop and expand relationships with existing Customers; • build and manage Client relationships, including contract negotiations; • work as part of the global key accounts sales team to support local key accounts; • report, track and follow-up on contacts and projects using the company support tools; • attend business-specific fairs and exhibitions; • propose and implement market development activities in collaboration with the marketing department; • deal with the technical department for the development of new products and customized solutions. SKILLS Technical competence combined with sales experience, preferably within the hydraulic market. Knowledge of English and German language, as well as a track record in dealing with German and/or other DACH markets is preferential. The candidate we like to meet has 3-5 years Sales Experience, is curious, eager to learn and motivated by success and good results, which he/she achieves through strong team spirit, committed work and attention to details. Willingness to travel in order to visit existing and potential Customers. Very good knowledge of Office Package and flexible minded, a good communicator and “time manager”. The Company offers an excellent opportunity for professional growth in a challenging and stimulating environment represented by major industries and dealers on the territory, the European Head office is situated in Italy. Company Head Quarter: Area Emilia-Romagna How to apply for this position Please send your application, including your CV updated, a covering letter is appreciated also indicating your current salary, to our Senior Executive Consulting: Susanne Kristiansen - mail: s.kristiansen@kpconsulting.it All applicants in line with the “ideal candidate profile" will be contacted within (1) one week time by phone or for a first Skype Interview. K&P Consulting is a registered Company, Ref. No 39/0002041, K&P Consulting invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it ?

Zehus è l'azienda del Gruppo Eldor (www.eldorgroup.com) che produce delle innovative Smart Wheel per trasformare le biciclette muscolari in biciclette a pedalata assistita. (http://www.zehus.it/products/) Progettiamo e sviluppiamo questo prodotto con l'obiettivo di rivoluzionare totalmente il mercato delle city bike rendendo l'esperienza della bici più piacevole e intelligente, incentivando così l'utilizzo di questa a discapito dell'automobile. L'app MyBike, comunicando via BLE con la Smart Wheel, permette di vedere in tempo reale tutti i dati della bici e personalizzare l'esperienza di guida; un vero e proprio cruscotto digitale. Product Manager: Zehus è il brand del Gruppo Eldor (www.eldorgroup.com) dedicato allo sviluppo e produzione di sistemi powertrain per e-bike (www.zehus.it/products/). Cerchiamo uno/a Product Manager per rafforzare il business della divisione attraverso la gestione di un nuovo portafoglio prodotti in sviluppo. Il Product Manager supporta e promuove lo sviluppo di nuove idee in base alla conoscenza del settore, proprie ricerche e contatti con Clienti e attori industriali. La posizione ha la responsabilità di: essere responsabile per il ciclo vita delle caratteristiche in termini di costo, funzionalità in ottica cliente e profittabilità; durante lo sviluppo prodotto fino a Start of Production, partecipa a regolari program reviews gestite dal Program Manager; conduce attività regolari di reportistica e gap analyses, e riferisce al Top Management in caso di rischi di scostamento rispetto agli obiettivi economici e di funzionalità prodotto; durante il ciclo vita post SOP, monitora i risultati in ottica cliente e contribuisce ad idee di miglioramento continuo, pianificazione di nuovi rilasci ed estensione / rinnovamento della linea prodotti fungere da "product owner" e relazionarsi in ottica cliente interno con le aree Sales&Marketing, Technical Field Support, Program Management ed R&D; assicurare una precisa costificazione della BOM; garantire il monitoraggio delle performance di costo; assicurare il corretto consolidamento del budget.

Responsible for the installation, service and maintenance of GPI machinery in constumer facilities. The incumbent is a key member of the Technical Service team and oartners with our converting and sales teams to meet the needs of the customers. Key Responsibilities: Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessaryParticipates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designsDevelops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issuesAs the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projectsApplies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.Effectively utilizes IT systems (in-house and standard applications)Maintains skill base necessary and consistent with machinery and carton technologyProvides instruction and training to customers' staff on safety, operations, machinery maintenance and proper carton handling proceduresPrepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changesReports on progress of projects / assignments to all internal and external stakeholdersConducts audits, evaluations and assessment of machine systems / performance resultsLiaises with other companies / OEM's working on common projects This is a summary of the key responsibilities of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instruction given by the Company. Qualifications and Experience Important Graphic Packaging Holding Company Good career opportunityMain Skills:Higher level of English reading, writing and speaking skills4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageousTechnical training with graduation or education of industrial or mechanical engineeringDemonstrated ability to ready electrical, mechanical engineering PLC and operator interface knowledgeWorking knowledge of continuous improvement methods, i.e. Six Sigma methodologyMust be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.Full clean driving license Key CompetenciesEffective communicator, both orally and written, with internal and external customersSuccessfully identifies root causes and resolves problems and issuesDevelops positive customer relationships through customer-focused mindset, build trustIs a team player, works well with others inside and outside the organizationIs a self-starter, has initiative, can effectively work independently with minimal direct supervisionEffectively manages time, plans, projects and related tasksFlexible approach to ensure timely and professional service to support customer and the internal manufacturing processContinuously meet targets and objectives, accountable for results Important Graphic Packaging Holding Company.Ottima opportunità di carriera.

#sales #impianti #OrientamentoCliente #Inglese #trasferte #offerta #ScienzeIngegneristiche Link HR Professional Solutions ricerca per storica realtà, produttrice di strumentazione applicata a diversi settori industriali, un profilo professionale da inserire allinterno dellUfficio Sales per potenziamento SALES ACCOUNT | IMPIANTI Responsabilità: - Visitare periodicamente i propri clienti (max. due settimane/mese), programmando telefonate ed incontri sulla base delle priorità definite con il Responsabile commerciale; - Analizzare il mercato di riferimento per individuare nuove opportunità di business; - Gestire le relazioni con i clienti, sviluppando e mantenendo rapporti solidi con i clienti esistenti e potenziali; - Individuare le esigenze e le potenzialità del cliente sulla base delle quali indentificare i contenuti personalizzati della proposta; - Collaborare con il Sales Manager, la Direzione ed il resto del Team, per la definizione della strategia dofferta | predispone e presenta offerte commerciali personalizzate, se necessario con laiuto dei Sales Engineer e dellufficio tecnico; - Illustrare ai clienti le caratteristiche e i vantaggi dei prodotti/servizi offerti dallazienda; - Monitorare la soddisfazione del cliente: raccogliere feedback e implementare azioni correttive ove necessario; - Gestire le trattative e negoziare le condizioni contrattuali seguendo le indicazioni aziendali; - Partecipazione a fiere internazionali di settore. Requisiti: - Formazione | Laurea in scienze ingegneristiche (preferibilmente nel ramo elettronico, informatico, geologico, idrologico, civile, ambientale, telecomunicazioni) economiche o dellinformazione; - Esperienza pregressa di 3-5 anni maturata nella vendita o nella gestione di impianti tecnologici di qualsiasi natura; - Buona conoscenza della lingua inglese; - Disponibilità a svolgere trasferte per un massimo di ca. 50% del tempo lavoro (max. 2 settimane al mese); - Completano il profilo: determinazione al perseguimento dei risultati, competenza emotiva e assertività, ottima capacità di pianificazione e organizzazione del lavoro, ottima capacità relazionale e comunicativa. Sede di lavoro: Provincia di Treviso Link HR Professional Solutions è specializzata nella Ricerca e Selezione del Personale nel segmento dei profili professionali altamente qualificati, nel Middle e Top Management. Il nostro Team è composto da Professionisti e Consulenti con anni di esperienza nellambito delle risorse umane e con le competenze specifiche sviluppate direttamente allinterno delle organizzazioni aziendali. Le nostre aree di specializzazione: Marketing & Communication, Sales & Account Management, Human Resources, General Services, Research & Development, Technical & Engineering, Production & Quality, Purchasing & Logistics, Accounting & Controlling, Finance & Legal, Information Communication Technology La ricerca si rivolge a candidati ambosessi (D.lgs. n. 198/2006); i candidati sono tenuti a leggere sul sito internet di Link HR linformativa privacy (DGPR - Regolamento UE 2016/679). Link HR Professional Solutions è un brand di Link HR S.r.l. (Autorizzazione Ministeriale prot. n. 136.30-07-2019). Settore: Industria metalmeccanica Ruolo: Commerciale/Vendite Anni di esperienza: 3-5 anni Tipo di occupazione: Contratto a tempo indeterminato Inquadramento: Professional / Specialist

Allinterno del Dipartimento Product Compliance & Certifications, la risorsa oggetto della ricerca sarà responsabile della governance tecnica della cybersecurity per limplementazione di UN 155 e UN 156 ed in particolare si occuperà di: - coordinamento dellimplementazione dei requisiti tecnici CSMS-SUMS; - definizione della linea di base dei requisiti di cybersecurity per le unità di controllo elettronico CS rilevanti a bordo dei veicoli; - definizione dei requisiti di cybersecurity per i componenti fuori bordo (backend) in accordo con gli specialisti IT; - guidare il monitoraggio della CSI, la raccolta dei dati e il coordinamento delle misure conseguenti; - supporto ai vari specialisti del dipartimento per quanto riguarda le attività di cybersecurity; - partecipare a gruppi di lavoro nazionali e internazionali per lanalisi e la definizione di standard e normative sulla cybersecurity; - chiarire compiti/questioni relative ai contenuti in relazione ai requisiti normativi; - coordinamento della creazione, della revisione e dellaggiornamento regolare del CSMS-SUMS aziendale relativo alle linee guida e alle procedure; - gestione dei comitati tecnici CSMS-SUMS pertinenti e reporting; - escalation di questioni organizzative e metodologiche del CSMS-SUMS secondo i percorsi di escalation definiti; - partecipare al gruppo di lavoro CSMS-SUMS per definire la cooperazione con le società del Gruppo. Si richiede: - Laurea preferibilmente in Ingegneria Elettronica o Informatica; - ottima conoscenza della lingua inglese scritta e parlata. La conoscenza della lingua tedesca verrà valutata come plus; - ottima conoscenza dei principi di cybersecurity e della loro applicazione in ambito automotive (crittografia, PKI, secure boot, etc.); - conoscenza dei principali standard e normative sulla cybersecurity e sullaggiornamento del software in ambito automotive (ISO 21434, UN 155, UN 156, ecc.); - conoscenza dei principali moduli di connettività e dei protocolli di comunicazione wireless (BT, WiFi, rete cellulare); - conoscenza delle principali soluzioni di backend (architettura cloud) e delle relative problematiche di sicurezza; - conoscenza delle metodologie di penetration testing su centraline elettroniche; - esperienza su tecnologie (elettronica, software, meccatronica) e architetture in ambito automotive, preferibilmente applicate ai motocicli; - orientamento strategico e al risultato, problem solving, project management; - disponibilità a trasferte. Ruolo: Ingegneria/Progettazione Tipo di occupazione: Contratto a tempo indeterminato

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: TENDER OFFICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of TENDER OFFICE MANAGER. Job Purpose: the TOS is responsible for the preparation of documentation for tenders, offers, registration to authorized suppliers list and for subsequent forwarding to the customer. The profile is also responsible of the orders review. Key Duties and responsibilities: Daily analysis of calls for tender (calls for tenders release, electronic platforms, reading dedicated e mail on shared mailbox) to define potential business opportunities. Collect the relevant documentation of potential business opportunities. Share of potential business opportunities with Sales & Marketing departments to collect the final decision on tender participation. Analysis and the preparation of administrative documentation required for participation in public tenders (self-certification, bank guaranty, ANAC contributions, etc.). Collect technical documentation and directives (such price, product specification, product configurations etc.) from Sales & Marketing departments. Write the tender quotation to submit to the customer. Tender submission to the customer using the dedicated platforms (MEPA, Sintel, Intercent ER, Empulia, Sardegna Cat etc…). Classification and archive of the tender/offer. Biannual electronic platform qualification renewal. Personal qualities: Degree, or equivalent, in economics o laws Excellent Good knowledge of the Tenders Code. Public procurement platform knowledge. Stress management capability. Accuracy. Multitasking attitude. Organization skills. Strong propensity to problem solving. Work in team attitude. Experiences: previous background and work experience in the role (at least 3 years) IT Skills: Good knowledge of Microsoft Office programs

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”