Propensity manage telephone

Descrizione Job description For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Native language skills in English or at least C1 level knowledge • Italian knowledge at least B2 (written, spoken and read) • Good IT skills - required competence and speed in the use of tools to report interactions • Availability to work on shifts Nice to have • Prior experience in Cosmetics and Luxury sector is preferential • Knowledge and experience with digital and social media • Previous experience in Customer Service What we offer Our offer: • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group! Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking

Descrizione DESCRIPTION Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! For an important partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have * Excellent communication skills, empathy b'&' high focus on customer satisfaction * Customer orientation, problem solving skills, teamwork * Native language skills in French or at least C1 level knowledge * English at least B2 (written, spoken and read) * Good IT skills - required competence and speed in the use of tools to report interactions * Availability to work on shifts Nice to have * Prior experience in Cosmetics and Luxury sector is preferential * Knowledge and experience with digital and social media * Previous experience in Customer Service What we offer * Competitive salary and benefits * Flexible shift system * Stable multinational company with an international and diverse environment * Possibility of internal growth * Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world * Convenient work location with excellent public transport connections * Remote working according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home * Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L'Oréal Group! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preven

We try to use the services of an experienced receptionist who will carry out the check-in of the guests, the assignment of the rooms and the delivery of the keys. answer questions about hotel facilities. Pass messages to guests and take mail for posting. Duties Greet hotel guests; answer any questions or concerns. Offer an exceptional guest experience. Maintain an orderly reception. Manage computer programs and multiline telephone systems. Maintain guest records and book reservations. Complete basic cashier and accounting responsibilities. Requirements A polite way. A high standard of personal presentation. Excellent verbal and written communication skills. A good telephone manner. Customer service skills, patience and tact. The ability to be calm and well organized, even when working under pressure. Qualified individuals should kindly submit their CV / resume by email.

Summary The Trading Business Accounting Responsible will be reporting directly to the Country Chief Accountant and will secure establishing Accounting controls to ensure the financial integrity of the Italian Trading Business Unit. The successful candidate will combine excellent analytical skills with a thorough knowledge of financial accounting principles. He/she will be mainly in charge of the Accounting of the Commodities Trading Business and Group Reporting Process: Under the general direction of the Country chief Accountant he/she will be mainly responsible for reporting process with the following activities, in collaboration with a Global Services Centre:Build and maintain financial infrastructure, primary responsibility for the group monthly accounting close and reporting preparation Must ensure the month close is completed timely and accurately, including review of all account reconciliations and key accruals Performs tasks within the various disciplines of the accounting functions (General Ledger/Account Receivable/Account Payable) to ensure these functions are operating and performing within Company guidelines Review the existing financial reporting processes, looking for improvements and system change recommendations Timely review the monthly reporting package from foreign subsidiaries, checking the accuracy of the data and the respect of procedures, according to Group policies and IFRS accounting rules Manage the consolidated monthly closing and the intercompany monthly reconciliation Perform regular inventory and derivatives controls/valuation duties on a timely basis. Monthly positions and reconciliations Review of transactional accounting, financial analysis Ensure that all internal and external reporting are prepared accurately and in a timely manner Be involved in projects and initiatives related to different types of Business Unit (Trading/Manufacturing) in Italy or abroad Importante multinazionale FMCG cerca responsabile accounting con esperienza in gestione operazioni TRADINGRequirements: Economic or Management Degree 4+ years of experience with an emphasis on commodities trading accounting, preferably gained in international companies or Big Four firms Deep knowledge of finance and accounting: General Accounting, US GAAP and IFRS Able to work as part of a multi-disciplinary international team based in different locations focusing on deliver both performance improvement and reporting processes Variance Analysis actual Vs Budget Being familiar with using ERP software (such as SAP) Previous work experience in international and/or modernly organized companies Proactive, flexible and result-oriented, with a high propensity to human relationship and team working Good at work under pressure and meet deadlines Autonomy and proactivity Excellent knowledge of the English language (mandatory) Available to travel up to 10% Solida e consolidata multinazionale FMCG, presente in oltre 65 Paesi nel mondoOttima opportunità di carriera.Salario da 45.000 €/anno a 55.000 €/anno

I am looking for a job as: Receptionist, General Administrative Assistant, Data Entry Agent, Secretary, Translator, Teacher, Personal Assistant, Document Controller, Human Resources Officer, or any other duties. I speak Arabic, French and English very well, I have a good level in German, Spanish and Italian. Along 8 years I fulfill various administrative duties as below: Translation of documents and interpretation of oral communication, from/into Arabic, English, French, Spanish, German and Italian Co-ordinate meetings/workshops/functions Record all incoming and outgoing documentation, facsimiles, email and telephone contacts Handle confidential documents with utmost discretion Acknowledge receipt of correspondence General office administration Manage the appointments of advisors Co-ordinate arrangements pertaining to visitors Assist with travel and accommodation arrangements, when required Availability to travel and provide interpretation support Availability to travel with delegates to conferences/meetings/workshops, to various locations within the region, when required Prepare reports on a regular basis on multiple projects Maintenance of historical and office files Assist advisors in achieving access to government officials at all levels of the Algerian government Presently I am in Algeria, I will need Wrking Permit to be able to relocate. Kind Regards, KHALED CHAABANE