Providing

Reporting directly to the Regional Legal Lead Southern Europe, your accountabilities will include:Day-to-day responsibility for providing accurate, effective and timely legal advice, analysis and support on commercial and contractual matters of significant strategic and/or financial value;Draft and negotiate strategically significant high value/complex enterprise contracts and other legal documents relating to deals with major multinational companies operating in the SE Region;Define, develop and implement strategic complex projects across SE Region;Identify areas of risk in relation to commercial and contractual legal issues and assisting in providing solutions to manage the risks. Senior Enterprise Legal CounselMultinational Company, leader in the ICT IndustryYou will be an Italian qualified lawyer with minimum 10 years of post-qualified experience, preferable with professional background in IT/telecommunication companies and/or international law firm; You will be capable of working independently and full autonomy, understanding the technological and commercial challenges and recommending innovative solutions. In addition, you will have:Strong commercial understanding and proven track record of delivery; Customer focus; Experience in providing legal support and Commercial Law advice to Senior stakeholders; Proven problem solving and analytical skills; Good drafting skills; Fluency in English (spoken and written) is essential to fill this role. Multinational Company, leader in the ICT IndustryGreat career opportunity. Salario da 70.000 €/anno a 90.000 €/anno

Duty station: Valencia, Spain Application Deadline: 21 May 2020 * THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION * This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility. Within the Enterprise Application Center (EAC)/ America programme, this post will report to the Information Systems Officer or his designate in the Web Services Development Group in architecting and developing Drupal websites. S/he will assist with customization or development, as well as maintainance of Drupal 7 and Drupal 8 modules and libraries; will assist with the requirements gathering and review; assist with the migration of existing websites from a variety of WCMS platforms to UN standards based Drupal 7 and 8 websites; will assist with incident and problem resolution with Drupal websites. FUNCTIONAL RESPONSIBILITIES Under the overall supervision of UNOPS Senior Programme Manager, the incumbent will directly work under the Information Systems Officer or his designate in New York and will be responsible for the following duties: Assist with the development and the maintenance of full-life cycle implementations of Drupal-based solutions providing support to a focus on maintainability, reliability, scalability, security, and performance. Assist the Manager with the performance of site-building activities, including assistance with creating and modifying views, contexts and blocks to match functionality specified in wireframes and designs. Provide assistance to the theme of responsive websites using Drupal version 7 and 8, and applications as per UN branding, accessibility, and multi-lingual standards. Help the Information Associate with the work related to the evaluation of user requirements, designs, and wireframes during the design and user experience phase. Support the preparation of technical documentation. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above. Impact of Results This initiative will help support the development of a continuously maintained and enhanced Drupal UN platform with a common core. It will also support the rapid delivery of new low cost features and enrich departmental websites in an Enterprise hosted environment. The initiative will also track UN website standards compliance KPI’s as part of the ICT strategy and the website governance project. Education/Experience/Language requirements Education: Completion of secondary education (High School diploma); University Degree (Bachelor's or Master's) is desirable and may substitute for some of the required number of years of experience. Required: A minimum of five years of experience in providing assistance in the design, development, implementation and maintenance of Drupal websites with a high school degree. A minimum of two years of experience in providing assistance with the development and support of Drupal 8 websites. Experience in assisting with the development of responsive websites using frameworks such as Bootstrap. Proficiency coding in PHP/HTML/CSS/JavaScript and other web development tools. Desirable: Proficiency in using Git for source control management. Experience with Agile project development and product delivery. Experience with REST API integrations Experience with MySQL and MariaDB databases. Ability to use wire-frame and modelling tools like Visio and UML. Knowledge in automated testing, automated deployment processes, and continuous integration. Knowledge of Information Technology Infrastructure Library (ITIL). Knowledge of project management methodologies such as PRINCE2. Language: Fluency in English is required for this post. Knowledge of one or more official UN languages will be considered an asset. Contract type: Staff Contract level: G5 Contract duration: One year initially, renewable subject to satisfactory performance and funding availability'

Provides the best service, assisting the store team and clients through the selling ceremony Welcoming, understanding customer’s needs and orienting them into the departments Providing support while trying the products on Serving as a liason between the sales team and the clients Interacting with customers to ensure client satisfaction Packing and providing support during payment Stock & Inventory Management: Support colleagues with product replenishment and stock activities, to ensure store efficiency Visual Management: Ensure that products are ready for sale by following visual guide lines Administrative Activities: Support colleagues with administrative activities, to ensure store efficiency Job Requirements: Excellent Interpersonal and communication skills Strong understanding of Customer Service needs and Customer priorities Strong attention to detail and multi task Your Skills and Experience: Fluent English and Italian language; knowledge of other languages would be a plus. Ability to adapt to frequent change and a high pressure environment. Ability to initiate contact and communication. Motivated by being a team player with a common goal. Excellent Communication and interpersonal Skills with the ability to build and maintain relationships. Problem solving Contratto di lavoro: Tempo pieno, Tempo determinato Stipendio: €1.250,00 /mese

Main Job Tasks and ResponsibilitiesLeads the statistical analysis of a clinical study in compliance with the analysis plan and protocol Provides high quality statistical support direct to our clients whilst managing projects Provides statistical and methodological input for sample size calculation and protocol development Develops a detailed statistical analysis plan and related mock shells Performs quality control and senior review of the tables, listings, figures, datasets, inferential analysis and statistical text Leads Data Review Meetings Writes statistical reports and/or sections for the integrated study report, reviews the draft study report, and ensures that all data presented is correct Responsible for project scope, efficiencies, milestones and budgets and completing work according to CRO SOPs Expert person, central reviewer of ADaM datasets, deliverables and processes, keeping abreast with all regulatory developments within CDISC Contribute to the development, implementation and maintenance of the quality system and suggests process improvements Assists in providing input into RFPs and bid defense meetings BiostatisticoCRO internazionaleEducation and ExperienceAdvanced Degree in sciences, with substantial statistics component At least eight years of experience as a statistician in life science/pharmaceutical/CRO environment Proven organizational and problem solving/decision making skills Expert knowledge of the applicable regulatory guidance Proficient in SAS software Proficient in Microsoft Office (e.g. Word, Excel, Outlook) Fluent in English and local language(s) Good communication skills Advantageous, project management and leadership skills An international, full service CRO, is looking for an experienced Statistician to join our team in Europe. We are looking for an experienced statistician to support our growing team of statisticians and programmers. You will work on varied therapeutic areas, be given the opportunity to work on a group of studies for a single client (leading to increasing responsibility and implementing efficiencies), providing analysis and expertise and as a key study team member you will have direct contact with our clients. There will also be opportunities to support the Management Team in organising and executing the departmental process initiatives and may also be the opportunity to act as the Project Lead Statistician on groups of customer studies. Additional, you may also have the opportunity to train and develop less experienced Statisticians and Programmers. Ottima opportunità di carriera.

This role is responsible for the management of Production and Materials Planning, Inventory Control and Planning, Sales and Operations Planning, Warehouse Operations and Logistics. This position will work with Manufacturing, Quality, Finance, Sales & Project management and other relevant functional teams at the site. The Supply Chain Head must be able to negotiate and implement lean processes by developing creative solutions and forward-looking strategies and must have demonstrated ability to lead through influence. In collaboration with site teams, develop processes and Key Performance Indicating metrics, utilizing the ERP system to provide timely visibility and tracking of materials and finished goods status across the supply chain. The main responsabilities are:Direct the work of the Master Schedulers, providing expertise and assisting functional leads in identifying risks and evaluating capacities required to support production, storage and other capacities.Maintain best practice KPI metrics and dashboard(s) to measure site execution, customer service and performance of Supply Chain processes.Ensures the management of the introduction and obsolescence of materials throughout product life cycle. Positively affects cash flow and cost of goods by consistently maintaining costing accuracy, supporting the order execution process and managing inventories.Continual and transparent communication with peers to determine the status of assigned projects. Expedites operations, including all functional groups, to prevent delay of schedules. Alters schedules through the Sales and Operations Planning to meet unforeseen conditions.Utilizes a collaborative and consensus approach to ensure customer needs are well represented and met.Manage the team providing professional guidance in terms of performance appraisals and team empowermentPerforms other job duties as required. Supply Chain Head - Multinational API companysupply chain - multinationalTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Minimum 5 years' experience in turning around supply chain organizationsDegree required: Bachelors, preferred: Masters or MBA focused in Supply Chain, Business Management, Finance, EngineeringFamiliarity with Supply Chain concepts, Import/Export rules, transportation and warehousing requirementsMust be organized, possess time management skills, have the ability to deal with ambiguity and be able to manage changing priorities. Leads, motivates, and develops direct reports and peers.Possesses excellent communication, analytical, problem solving and decision making skills.Ability to perform work under general direction and normal business pressuresVery good English Knowledge Preferred ExperienceKnowledge/experience with SAP ERP system or comparable ERP systems.Previous process manufacturing and planning experience.Pharmaceutical environment or similarAPICS certification & Lean Six Sigma Certification as a plusClear understanding of Supply Chain Best PracticesAbility to work and succeed in a global environment and people management Our client is an important American multinational company that deals with active pharmaceutical ingredients. We are looking for 2 Supply Chain Head figures for 2 Italian sites in the north-west Milan area and south-west Milan.Ottima opportunità di carriera.

The Process Engineering Specialist brings operations-expertise to help the organization in order to optimize production processes and realize substantial efficiency and cost saving. Act as a strategic partner, providing value-added solutions, developing and implementing hands-on measures in order to realize the required process improvements and ultimately improve margins; Drive changes and efficiencies by recommending new ways to operate, contributing actively to their actual implementation and providing feedbacks; Build realistic and comprehensive action plans to reduce cost, increase quality and improve service level; Participate at meetings with Automation department in order to define the technical requirement specifications for new equipments considering R&D, QA and Operations requests; Define, execute and validate the production process of new product in collaboration with R&D; Define, write and update production manual (MOP) and guarantee the quality for the entire process; Transfer production process; Execute process changes related to: methods, parameters and material changes; Execute Operational Qualification (OQ) and Performance Qualification (PQ); Execute equipment and production validation using statistical tools such us Gage R&R, Capability analysis, DOE, Regression, Hypothesis tests and others. Promote process improvements using Lean Six Sigma Approach.Medical DevicesGreat growth opportunityGood English level (B1 Level) Management of the validation documents necessary for the process control and improvement and deep knowledge of validation strategy (IQ - OQ - PQ); Knowledge and experience with statistical tools: DOE study, Gage R&R, Capability analysis (Cp, Cpk, Pp, Ppk), sampling size definition preferably by means Minitab sw. Green Belt Certification will be a plus Degree in Engineering At least 4-5 years of experience holding position in process engineering dept.Multinational Company leader in medical devicesGreat growth opportunity

Act as a strategic partner, providing value-added solutions, developing and implementing hands-on measures in order to realize the required process improvements and ultimately improve margins; Drive changes and efficiencies by recommending new ways to operate, contributing actively to their actual implementation and providing feedbacks; Build realistic and comprehensive action plans to reduce cost, increase quality and improve service level; Participate at meetings with Automation department in order to define the technical requirement specifications for new equipments considering R&D, QA and Operations requests; Define, execute and validate the production process of new product in collaboration with R&D; Define, write and update production manual (MOP) and guarantee the quality for the entire process; Transfer production process; Execute process changes related to: methods, parameters and material changes; Execute Operational Qualification (OQ) and Performance Qualification (PQ); Execute equipment and production validation using statistical tools such us Gage R&R, Capability analysis, DOE, Regression, Hypothesis tests and others. Promote process improvements using Lean Six Sigma Approach.Multinational Company leader in medical devicesGreat Growth OpportunityGood English level (B1 Level) Management of the validation documents necessary for the process control and improvement and deep knowledge of validation strategy (IQ - OQ - PQ); Knowledge and experience with statistical tools: DOE study, Gage R&R, Capability analysis (Cp, Cpk, Pp, Ppk), sampling size definition preferably by means Minitab sw. Degree in Engineering Green Belt Certification will be a plusAt least 2-3 years of experience holding position in process engineering dept.Multinational Company leader in medical devicesGreath Growth Opportunity

The Commonwealth War Graves Commission (CWGC) is an international non-profit organisation seeking to recruit a Works Supervisor to cover the North Area of Italy. The post is responsible for the supervisory, execution and co-ordination of structural work within the geographical region allocated. Primary task is ensuring that cemeteries and memorials are properly maintained to the standards as specified by the Commission as efficiently and economically as possible and supports the Regional Manager, Southern Europe in all aspects when required. About the Role:  Preparation, coordination and completion of all maintenance and project work within the CWGC as directed. To ensure we comply with all aspects of building and conservation law including the sourcing of all necessary authorisations and permits. To help develop our long-term maintenance and conservation strategy.  To provide high-level technical and professional surveying advice for MA, to ensure the continuous development of the Area’s long-term maintenance and conservation strategy. To inspect, survey and assess the condition of our complete estate in order to guide and influence the operational output of the MA Operations Department is delivered to the Commission’s standards and in a cost-effective manner.  Manage the implementation of corporate Health and Safety Policies including the adoption of safe working practices, taking appropriate action to enable supervision and monitoring to manage the areas risks effectively.  Responsible for the operational requirement of our fleet in Italy  Responsible for managing the production, authorisation and monitoring of the monthly accounts in accordance with corporate accounting practices, within agreed delegated regional budget and financial delegated authority per transaction.  Where responsible, supervision of Works staff and contractors to ensure they deliver work as directed. Ensures that the work is carried out safely, to Commission’s standard, to cost and within agreed timescale.  Developing of Conservation Management Plans and/or Management plans for all budget funded projects.  Monitor standards, conduct and provide coaching and assistance when required to motivate staff to give their best. Promotes talent and staff development whilst dealing effectively with poor performance.  Inspect cemeteries, memorials and associated buildings. Prepare Condition survey reports and ensure that the Works standards of the Commission are met  Prepare contract documentation and issue tenders for manager acceptance. Monitor the work of contractors and report progress to the manager. Work with external engineers, architects and surveyors for the design and construction of major or specialist projects  Contribute to our Operations department in terms of policy, strategy and recommend action plans to carry out project’s works, providing professional advice to the management on issues connected with the Works programme and operations.  Recommend action plans and submitting estimates to the Regional Manager, working directly with suppliers  Liaise with Local Authorities to obtain permissions to carry out cycle maintenance in their cemeteries. outside the boundaries of Commission sites, for Highways control and the like, including new building projects  Deal with Horticultural staff, collecting information and providing assistance for small routine maintenance or works carried out by external contractors  Represent the CWGC with local authorities when delegated by the Regional Manager  Compilation and maintenance of management information About you:  Bachelor’s in Building or Master’s degree in Architecture, Conservation Management or Construction Engineering or equivalent qualification/experience and ability to demonstrate thorough experience/background in operational planning, technical projects and architecture/engineering.  Technical knowledge and experience from the construction sector. Knowledge/ experience in conservation is an advantage.  At least five years’ work experience in team management in a works environment  Knowledge of Italian legislation around building planning permission  Knowledge of surveying best practices  Knowledge of natural stone is an asset  Excellent communication skills and leadership qualities  Good command of written and spoken English language, in addition to high level of literacy in Italian  Knowledge of Health and Safety best practices  Project Management skills and ability to accurately interpret construction drawings  IT literate with excellent knowledge of Microsoft Office applications and AutoCAD  Staff Management skills including reliability and confidentiality  Ability to prepare technical reports and inspection reports of structures and properties, as well as preparation of detailed specifications for small projects  Driving license Hours of Work: Full-time (35 hours per week Monday to Friday) Salary: Salary – Circa €33.353,28 gross per annum, dependent upon skills and experience, plus a 13th and 14th monthly salary Travel: Frequent travel within Italy and ad-hoc travel within the Mediterranean Area Other Benefits: Lunch Vouchers, Supplementary Pension Fund, Supplementary Healthcare Fund How to Apply: Please visit our website www.cwgc.org/about-us/careers and select the Works Supervisor, North Italy position and see the instructions on how to apply. You will then need to click and compete the application form. Kindly send the completed application form, together with your C.V and covering letter in English to ma.careers@cwgc.org. Closing Date: 3rd July 2020.

ABOUT WFP The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. WFP Technology Division (TEC, formerly known as IT) is the digital business engine of the World Food Programme, providing the business with multi-pronged and resilient technical capabilities able to respond with the agility required in humanitarian operations, be they manmade or in a natural disaster setting. TEC Division continues to increase its activities to meet the constantly growing demand from the organization and implement the initiatives related to digital transformation. ORGANIZATIONAL CONTEXT The Architecture branch (TECA) is seeking a Business Transformation Officer with a passion and vision for building quality technology solutions to support WFP operations. Reporting to the Chief of IT Architecture Branch of the Technology Division, the Business Transformation Officer will play an important role in transforming business objectives into a cohesive and effective WFP Digital Landscape. They will use their substantial technical knowledge, with a focus on technical solution architecture, to analyse business needs and build the blueprint of a modern digital foundation for WFP. Working with the Architecture Team, Solution Architects and other TEC units, the Business Transformation Officer will also be part of thought leadership activities and provide strategic and tactical advice to WFP business units. KEY ACCOUNTABILITIES (not all-inclusive) - Develop and evolve WFP's digital platform strategy, aligned to and prioritized by business priorities; - Support the development of functional work plans, ensuring compliance with the digital platform strategy; - Continuously improve guidelines, processes and procedures to assist Business Relationship Management, Business Analysis and IT Project Management functions; - Participate in identifying business needs and propose well-researched ideas (by maintaining up-to-date knowledge of technology products) for new or improved systems and solutions that assist in meeting WFP objectives; - As a principal role in the TEC Product Journey, use evidence-based criteria to provide in-depth analysis of IT solutions: make key decisions (example: 'Buy before Build'), identify risks and prepare related documentation to support the design and delivery of digital solutions; - Seek out and establish collaboration mechanisms with all teams and branches of the Technology Division, and subject-matter experts from Business Units, to ensure WFP's digital landscape is effective, efficient, secure and robust; - Build and nurture relationships with the business counterparts to understand and anticipate the direction of the business and ensure alignment of solutions with changing business requirements and priorities; - Manage business expectations in servicing business needs and oversee success of solutions, seeking ongoing opportunities to support or increase the business value from those solutions; - Propose change and continuous improvements that supports business capabilities and keep WFP's digital landscape in good health by determining when existing solutions should be retired, rebuilt or transitioned to off-the-shelf solutions to ensure delivering value for business priorities; - Manage a team of staff and/or contractors (as applicable), providing coaching, training and guidance to ensure appropriate development and enable high performance. OTHER SPECIFIC JOB REQUIREMENTS - Broad, conceptual understanding of solution architecture trends with demonstrated proficiency of technologies, frameworks, and languages. - Excellent understanding of software and very strong technology knowledge covering Cloud, ERP (e.g. SAP/HANA) and web (e.g. Python/HTML/CSS/JavaScript). - Ability to work on different levels of abstractions; application frameworks, service-oriented architecture (SOA), microservices, cloud solutions, containers, networking & infrastructure, IAM/CIAM etc. - Deep understanding of modern API platform design, security practices, data architectures. - Technically curious with appetite to learn and master emerging technologies. - Communicate the alignment between business objectives, requirements and solution architecture to make it accessible, understandable and usable in support of decision-making by those involved, at various levels, in technological and architectural decision. DESIRED EXPERIENCE - At least five years' experience in designing and implementing platform architecture and cloud-native application development projects; - Experience working in organizations that apply: Agile, DevOps, Continuous Integration & Continuous Deployment (CI/CD), and Human-Centred Design (HCD); - Demonstrated experience in managing technology projects and supervision of team members; - Experience in transforming business trends into target architectures and new solution designs. INTERPERSONAL COMPETENCIES AND ATTRIBUTES - Building consensus, particularly in the face of competing design requirements; - Ability to influence / coach solution architects on modern evolutionary platform architecture principles and practices; - Well organized and detail oriented with strong judgement/decision-making skills; - Ability to effectively coordinate multiple responsibilities simultaneously; - Ability to plan and organize work and communicate effectively; - Ability to handle a large volume of work and to meet strict deadlines; - Ability to deal tactfully with people of different national and cultural backgrounds. STANDARD MINIMUM QUALIFICATIONS Education Advanced University degree in Computer Science, Information Systems, Mathematics or Engineering or other related fields or First University Degree with additional years of related work experience and/or training/courses. Language - Fluency in oral and written English is essential. - Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP's working languages). TERMS AND CONDITIONS Mobility is the essence of WFP and continues to be a core contractual requirement. These positions are rotational which means that you shall be subject to the regular reassignment process to any other location on a period of 2 to 4 years unless the position is reclassified as non-rotational. The selected candidate will be employed on a fixed-term as well as a rotational contract with a probationary period of one year. Depending on the duty station, the position may be eligible for Rest and Recuperation (R&R) scheme. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. More details on https://icsc.un.org/ ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

The One Aldwych is London’s Contemporary English Luxury Hotel. For over a century it has welcomed Heads of State, Presidents, World Leaders and Royalty. We aim to set ourselves apart from others with a level of service and attention to detail that is second to none and an atmosphere that can only be described as a home-from-home. We put the guest at the heart of everything we do. One Aldwych Hotel is currently looking to recruit qualified staffs to join a well-established and award winning team at the One AldwychHotel . Job Position: Receptionist Receiving and registering guests as they arrive. Control advance booking and reservations. Receive mails and direct them to the guests in the hotel. Receive the payment for accommodation. Allocation of rooms. Compilation of guest bills. Storage of records. Handling of client taxi requests. Safe keeping of client valuables. Handle guest requests like providing extra beddings or offering a certain kind of food. If you have a passion for challenge and achievement, and a desire to make your career with a company that embraces excellence, then consider what One Aldwych has to offer. Since opening in 1841, One Aldwychis renowned for its service, style and elegance. We provide our guests with a truly memorable experience through personal care and attention to detail. Attracting a dedicated and diverse workforce is one of the keys to our success. We are proud to offer a competitive compensation and benefit plan which includes: Benefits Meals on Duty Childcare vouchers On the job training Discounted gym rates Uniform and uniform care Excellent employee recognition programme Preferential room rates for yourself and family Opportunities for promotion and transfer within the Company If you would like to join the One Aldwychteam, we would love to hear from you! Send in your CV.

Hi, I'm Sofia, I'm 23 and I have 3+ years of experience providing exceptional care to children aged 1 to 15. I'm currently working as a freelance producer in Milan but I love to dedicate my time to kids, be a part of their growth and support their families as well. I've graduated in London in 2018 and together with my studies I took care of 5 beautiful children from 3 different families. I would support them with homework, languages especially, and recreational activities, but I would also help the families with chores, cooking and cleaning adapting to every schedule and necessity. A classic day with me would see them playing at the park after school (if the weather allows us to), then some homework at home or maybe some reading together, as well as drawing, painting or any other artistic activity! All my very best, Sofia

Lead HR point of contact to the Italian business for all operational issues across all departmentsWork closely with all business leaders and HR Corporate TeamLead the recruitment for MilanTo drive the implementation of organization-wide HR initiatives across the businessPoint of escalation for complex disciplinary/grievance and other ER issues, with a deep understanding and experience of managing complex ER situations Coaching business leaders on team management, providing guidance and advice on development, performance management, recruitment, and other people issues.Managing talent and succession planning.Managing Payroll and Benefits for the Italian populationSupport the Reward & Benefits Manager on the annual compensation review process.Oversee all updates to HR policies and ensure they are updated in line with current employment law legislation. Challenging opportunityMultinational CompanyAt least 10 years of experience. Strong interpersonal skills with ability to build relationships/stakeholder managementAbility to work independently and a willingness to learnUtmost discretion when dealing with all sensitive and confidential informationResults and achievement oriented to high standardsCommitted, motivated and passionate Fluent English both oral and writtenOur client is one of the leading global group in the sector.We offer 10 months contract Location: Milan Gross Salary: 60.000-80.000€Salario da 60.000 €/anno a 80.000 €/anno

The Revenue Trade Controller will be in charge of producing meaningful analysis concerning price, promo, mix and Trade Strategies in order to drive insightful business decisions in line with company strategy. The RT Analyst is in charge of analyzing and developing tools in order to improve the conduct of business, to develop sales growth (increase) and category profitability. Creates reports in order to evaluate/assess sales performance and helps Trade Marketing Manager in providing recommendations to improve category performance and profitability Builds and presents guidelines for promotions and trade strategies Supports Trade Marketing Manager in finding pricing opportunities in the market Leads analysis to support decision-making process concerning mix&promo optimization Supports Trade Marketing Manager for price/promo analysis in order to optimize the category plans Revenue Trade Manager/Controller FMCG (Report to Trade Marketing) 2-3 years experienceStrong analytical skills and P&L understanding Collaborate easily with the different functions (Sales, Category, Marketing, Finance) to achieve the objectives/results Ability to communicate & present Proficient in Microsoft Office Package (Excel, Powerpoint), Internal and External Database sources (Nielsen, IRI) Positive proactive approach Fluent in English Degree in Economics, Management, Marketing, Finance, Management Engineering or similar 2-3 years in similar commercial roles/finance in FMCG Multinational CompaniesAzienda leader nel settore FMCG.Ottima opportunità di carriera.Salario da 25.000 €/anno a 35.000 €/anno

Leading the development and implementation of global and local category strategies in IT by addressing the relevant category's total spend and supplier base and considering all potential levers to reduce cost and drive improved performance including demand and specification management. Continuously reviewing the relevant supply market to understand best industry practice and ensure that Group is best positioned to maximise its business opportunities and minimise its business risk. Leading the identification and delivery of cost savings opportunities, prioritising and maintaining a pipeline of procurement initiatives within that category by working with key Group stakeholders and leveraging on best practices across different geographies. Leading global negotiations and supporting/supervising other negotiations managed by the local teams by providing category knowledge and where required setting negotiation targets and co-ordinating/representing Group input into local negotiations. By working with Group Legal teams ensuring that awarded agreements are correctly formalised with suppliers and that the contract is accurately registered in the relevant contract management system. Fully utilising Group's eProcurement tools and capability (e-RFPs, e-auctions, workflow management and reporting). When called upon running complex and high-value competitive sourcing competitions in end to end compliance with Group's procurement policy and processes. Leading and managing the appropriate commercial interface with a range of major global IT suppliers including tier 1 & 2 suppliers in accordance with Group's supplier management approach. Adopting a holistic commercial approach encompassing the entire spend/activity profile with the supplier including the leveraging of commitment controls to ensure compliance with contract and compliance with the supplier as a preferred source. Identifying the commercial benefit (e.g. cost reductions & process improvements) opportunities arising from those supplier relationships. Projecting those opportunities and leading the resulting commercial supplier interaction at group levelLeading innovative service provider - HQ Milano Ovest Global IT Category Manager scope EMEAAt least 5 years' experience developing category strategies, running substantive sourcing events and managing the commercial elements arising from contract implementation, amendments, extensions with a nominated range of IT suppliers.Experience working in multinational environments and matrix organisations.Experience of using management information from ERP and Purchasing systemsStrong negotiating skills and a deep knowledge of the key contractual elements affecting the commercial relationships with third parties.Excellent interpersonal skills and an ability to work with and influence suppliers and internal stakeholders at the highest levelExperience in project management and ability to implement and lead cross-functional and/or virtual teams Leading innovative service provider - HQ MilanoOvestChallenging role in a multinational and dynamic context

Leading the development and implementation of global and local category strategies in Facilities and other services by addressing the relevant categories' total spend and supplier base and considering all potential levers to reduce cost and drive improved performance including demand and specification management. Continuously reviewing the relevant supply market to understand best industry practice and ensure that Group is best positioned to maximise its business opportunities and minimise its business risk. Leading the identification and delivery of cost savings opportunities, prioritising and maintaining a pipeline of procurement initiatives within that category by working with key Group stakeholders and leveraging on best practices across different geographies. Leading global negotiations and supporting/supervising other negotiations managed by the local teams by providing category knowledge and where required setting negotiation targets and co-ordinating/representing Group input into local negotiations. By working with Group Legal teams ensuring that awarded agreements are correctly formalised with suppliers and that the contract is accurately registered in the relevant contract management system. Fully utilising Group's eProcurement tools and capability (e-RFPs, e-auctions, workflow management and reporting). When called upon running complex and high-value competitive sourcing competitions in end to end compliance with Group's procurement policy and processes. Leading and managing the appropriate commercial interface with a range of major global and local suppliers in Facilties and other services including tier 1 & 2 suppliers in accordance with Group's supplier management approach. Adopting a holistic commercial approach encompassing the entire spend/activity profile with the supplier including the leveraging of commitment controls to ensure compliance with contract and compliance with the supplier as a preferred source. Identifying the commercial benefit (e.g. cost reductions & process improvements) opportunities arising from those supplier relationships. Projectising those opportunities and leading the resulting commercial supplier interaction at group level. Leading innovative service provider - HQ Milano OvestGlobal Category Manager Services scope EMEAAt least 5 years' experience developing category strategies in Facilities and Consultancy related services, running substantive sourcing events and managing the commercial elements arising from contract implementation, amendments, extensions with a nominated range of suppliers. Experience working in multinational environments and matrix organizations. Experience of using management information from ERP and Purchasing systems Strong negotiating skills and a deep knowledge of the key contractual elements affecting the commercial relationships with third parties. Excellent interpersonal skills and an ability to work with and influence suppliers and internal stakeholders at the highest level Experience in project management and ability to implement and lead cross-functional and/or virtual teams Strong analytical and communication skills Creativity, innovation, problem solving and ability to challenge conventional thinking A willingness and ability to work with the minimum of supervision Educated to degree/post graduate level CIPS (Chartered Institute of Purchasing & Supply) or similar qualification will be valued Fluent in English. Additionally Spanish, French or Italian with be valued Leading innovative service provider - HQ Milano OvestGreat opportunity in a corporate and new role for the Group

The Channel Manager wins, maintains, and expands relationships with channel partners. The Channel Manager is responsible for achieving channel sales, profitability, and partner recruitment objectives. * Responsible for quality, safety and reliability of Data Center offering through the indirect channel * Bid and tender management, providing technical point to point answers, commercial terms and conditions, preparing all the support documentation * Business development and offers definition together with partners * Solution development together with partners * Data base maintenance & CRM reporting * Continuous training to partners and budget management with partners * Sales proposal definition and Sales channel management of the Italian Indirect market * Sales plan definition and management towards the most effective commercial strategy in the indirect channel with System Integrators and Agents * Contribution to clients through Sales delivery up to date methods and deep knowledge of Data Center Industry * Proactively recruits new qualifying partners. * Establishes productive, professional relationships with key personnel in assigned partner accounts. * Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts. * Proactively leads a joint partner planning process that develops mutual performance objectives, * Proactively assesses, clarifies, and validates partner needs on an ongoing basis. * Sells through partner organizations to end users in coordination with partner sales resources. * Leads solution development efforts that best address end-user needs, Sales Channel Manager - DatacenterInternational Dartacenter * Professional background developed in Technology Vendors, Colocation Services and System Integrators * Educational background in technical sciences, information technology * Fluent English * Strong Sales culture into the indirect channel market * Solid planning skills combined with structured approach to manage an indirect network * Previous experience (at least 5 years) in the management of indirect channelsInternational DatacenterOttima opportunità di carriera.Salario da 50.000 €/anno a 70.000 €/anno

About us Madico is one of the world’s leading manufacturers of innovative window film, coating, metallizing and laminate solutions. Headquartered in Tampa Bay, Florida, Madico, Inc. innovates, manufactures, and distributes a broad range of protective, functional and decorative materials-based solutions including films, coatings and laminates for various industries worldwide from automotive and architecture to healthcare and aerospace. ProtectionPro, the device protection division of Madico, is the global-leader in on-demand device screen protection. We are present in over 146 countries around the world offer premium level support and assistance to our clients and distributors around the clock. Job Description Looking for a person to assist with providing tech support related assistance to our clients, distributors and team. This person will regularly do data entry, field calls or messages for assistance from the EMEA region, and work as a team on various product and material tests from time to time. Requirements: • Fluent in English both written and spoken (mandatory), any additional language (Arabic, French, German, Hebrew, Polish, Russian, Portuguese) is a plus • Customer service oriented • Team player • Strong analytical skills, technology minded and attention to detail • Ability to prioritize, multitask, and manage time productively • Willing and able to travel • Basic experience working with Microsoft Office • Previous experiences in Tech support, customer service, IT, product development and/or design (any field) are welcome but not required • VAT Number (Partita IVA) Please apply writing to murban@protectionpro.co and attach your CV and a brief Cover Letter.

TI TRADUCO translation and interpreting company was founded in 2008 by Giorgia Mercedes Parente and specialised in the translation into various languages, providing a punctual and professional service to enterprises and individuals all over Italy. For more information Hours Monday through Friday: 9:00-13:00/15:30-19:00

Translation and interpreting services in over 30 languages. Documents’ authentication and sworn translations at the courthouse are accompanied by daily consultancy service. TI TRADUCO translation and interpreting company was founded in 2008 by Giorgia Mercedes Parente and specialised in the translation into various languages, providing a punctual and professional service to enterprises and individuals all over Italy.

CN0321 - Personale per comunicazione e progettazione grafica – (Cuneo) Itur ricerca personale per potenziamento settore comunicazione e grafica, in grado di occuparsi in modo attivo e propositivo delle seguenti attività: - redigere comunicati stampa - fidelizzare e potenziare rapporti con testate giornalistiche - gestire attività di promozione e marketing turistico e culturale - gestire pagine social e - gestire i siti internet aziendali - creare newsletter - creare brochure e flyer Il candidato deve possedere i seguenti requisiti: - Approfondita conoscenza teorica e pratica dei social network Facebook, Instagram, LinkedIn; - Esperienza pregressa dimostrabile nella medesima mansione o in una mansione affine di almeno 2 anni; - Conoscenza base dei sistemi di invio newsletter e dem; - Conoscenza base del sistema Wordpress per siti e portali web come utente editor del pannello di back end; - Conoscenza delle tecniche di scrittura per il web e seo oriented; - Capacità di content creation, providing e management; - Capacità creative di copywriting; - Capacità di produzione fotografica finalizzata ai soli social network; - Attitudine a lavorare sia in team, sia individualmente, e per obiettivi; - Criterio preferenziale: aver lavorato in ambito turistico e/o per la comunicazione turistica. Si invitano gli interessati a inviare lettera di presentazione e curriculum vitae completo di tutti i dati (rinominati Cognome_Nome_CV e Cognome_Nome_Lettera_Presentazione) indicando nell'oggetto della mail, come riferimento, CN0321 - Comunicazione. È necessario, pena la non ammissibilità della candidatura, segnalare sul proprio curriculum l'autorizzazione al trattamento dei dati ai sensi della vigente normativa sulla privacy. Candidature incomplete, mancanti dei requisiti minimi richiesti e curriculum non rinominati non saranno presi in considerazione.

We have exciting opportunities for Business Developers, to drive new business opportunities for one of our Clients by qualifying, nurturing and setting appointments in existing and prospect accounts. 3D2B has enjoyed rapid growth and at present, we are searching for experienced professionals to join our team. Location: Rome, Italy Languages: English (native) You Will… • Qualify leads from marketing campaigns as sales opportunities. • Contact potential clients through cold calling, emailing, and may also include the use of LinkedIn Sales Navigator. • Present client company to potential customers. • Identify prospects’/customers’ needs and suggest appropriate products/services. • Set up meetings between prospects/customers and Account Executives and/or relevant Sales Team. • Report to a dedicated Project Manager. • Stay up to date with new products/services. Apply If You… • Like helping people to find solutions to resolve their challenges. • Like to work in an international environment. • Are a highly motivated person with a competitive personality, strong attention to detail and a hunger to reach and/or exceed your goals. • Have exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence. • Can demonstrate an aptitude for technology. A Plus If You… • Are fluent in any other EMEA language (written/spoken – at native level) • Are experienced in telesales, customer service, help desk, and/or inside sales role for at least 1 year • Demonstrate a history of achieving and exceeding sales targets/goals, or other KPIs • Have experience and good working knowledge of CRM technologies/business applications Be part of an innovative, collaborative and winning team! About Us… 3D2B is a leader in the B2B sales arena. Founded by American executives with decades of business to business lead generation, marketing and sales experience, 3D2B's mission is to provide its clients with the highest quality service, strong ROI, and ease of collaboration. What makes us different from other B2B agencies? We do not sell! We create opportunities! Our services help our clients to expand and develop their business, relying on our professionalism, quality, dedication, commitment, and expertise. Mandatory documents required • Valid EU identity card or valid passport • Fiscal Code or documentation providing proof of issue • Valid Foreigners permit to stay and work for non-EU citizens (Permesso di Soggiorno)

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. WFP's regional bureau for the Middle East and North Africa provides strategic guidance, policy/technical support, and oversight to WFP's operations in 14 countries: Algeria, Armenia, Egypt, Iran, Iraq, Jordan, Lebanon, Libya, Morocco, Palestine, Syria, Tunisia, Turkey and Yemen. The regional vision is to deliver on zero hunger and contribute to peace. Robust and reliable data analytics on food security, nutrition, vulnerability and emergency needs are fundamental in achieving this vision. JOB PURPOSE: This position is to provide leadership to a dedicated regional team of food security analysts and geographic information system (GIS) experts as well as technically overseeing and supporting country level vulnerability analysis and mapping efforts to ensure that the most reliable and up-to-date evidence is available at all times to inform WFP's portfolio of work. Responsibility will include leadership and strategic guidance in areas such as emergency needs assessments, food security monitoring, climate analysis, context analysis, beneficiary targeting, market analysis, nutrition assessments, cost effectiveness and operational efficiency. The Senior Vulnerability Analysis & Mapping Officer will work under the direct supervision of the regional Head of Programme. MAIN TASKS AND RESPONSIBILITIES: The Senior Vulnerability Analysis & Mapping Officer will be responsible for delivering quality analytics in the following key areas: Emergency need assessments - With the application of the latest technology and methods ensure that data and analysis on food assistance needs (who needs assistance, where, when and for how long) are available to WFP and partners at the right time to make key decisions for any required emergency response. - Ensure data readiness for the purpose of rapid emergency needs assessments to guide an initial emergency response. - Support country offices on the implementation and maintenance of WFP's Spatial Data Infrastructure (SDI) and maintain current systems. Work with VAM advisors at WFP HQ in Rome to improve and expand the SDI. - Support Country Office surge requirements for assessments, vulnerability analysis and mapping, including emergency situations. Economic and market analysis - Ensure robust market analysis across the region as early warning for economic shocks and to adequately inform transfer modality choices (food, cash, vouchers). - Contribute to the refinement of cost-efficiency analysis especially for national social protection programme support. - Undertake market-related field missions to support operations –emergency, recovery and rehabilitation, development and capacity building, with emphasis on cash-based interventions. Nutrition assessments - Initiate and guide state-of-the-art nutrition analyses such as Cost of Diet and cash/voucher expenditure patterns for recommendations for improved nutrition programming. Beneficiary targeting - Provide guidance and support to country offices on methodologies and procedures for beneficiary selection that minimize inclusion of non-eligible beneficiaries and exclusion of vulnerable and food insecure households and individuals. Vulnerability and climate change impact analysis - Collect, manage, prepare and analyse remotely sensed climatological data. This includes supporting the efforts by country offices to conduct a Consolidated Livelihoods Exercise for Analysing Resilience (CLEAR) and rolling out 3PA that consist of an Integrated Context Analysis and Seasonal Livelihoods planning. - Conduct urban specific analyses that provide detailed data and analysis on food security situation in urban contexts. Monitoring and evaluation systems: Lead the regional VAM function to support country office outcome monitoring and the M&E function to support country office process and output monitoring. Partnership and representation: Enhance WFP's leadership role in food security analysis by representing WFP in meetings with strategic partners, contributing to high-level technical discussions, exchanging knowledge and experience with other institutions and identifying areas of comparative advantage in both emergency and non-emergency settings. Effective staff management: Lead, motivate and manage a geographically dispersed team of technical staff, providing coaching and guidance to ensure appropriate career development and enable high performance. - Build relationships and collaborate closely across the programme team and with other divisions, regional bureaux and country offices as required. - Ensure that gender perspectives will be incorporated in all areas of assessment and analysis. The post-holder will be expected to perform other duties as required. SPECIFIC QUALIFICATION AND EXPERIENCE REQUIRED: Work experience & skills - Minimum of 11 years of relevant professional work experience in international development and/or humanitarian work, at least 4 of which in an international organisation within food security related domain(s) - Experience in managing complex activities in a humanitarian as well as in development context. - Proven knowledge and ability to comprehend complex sets of data and generate analyses. Economic and market analysis as well as focus on food security/nutrition domain considered to be an added-value - Expertise in international financial institutions, including previous work experience, is an asset. - Experience in the design and implementation of new policies, processes, and vulnerability analysis systems to improve efficiency and effectiveness of assessment efforts. - Experience in creating and cultivating a broad range of relationships with key stakeholders including NGOs, national authorities, UN agencies, donors and academia. - Demonstrated ability to lead and build multi-functional and cross-geography teams and to collaborate with others to achieve collective results. - Ability to deliver results through efficient planning and organisation and by enabling more junior colleagues to excel. - Proven ability to develop quality reports and analysis. - Experience in the Middle East and/or North Africa is preferable. STANDARD MINIMUM ACADEMIC QUALIFICATIONS: Education: Advanced University degree in Economics or First University degree with additional years of related work experience and/or training/courses. Language: - Fluency (level C) in English language. - Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language). Arabic is an advantage TERMS AND CONDITIONS International Professional positions are open to all nationalities. The selected candidate will be employed on a fixed-term contract with a probationary period of one year. Mobility is and continues to be a core contractual requirement in WFP. This position is based in Khartoum, Sudan, and would require the incumbent to relocate. After completing this assignment, you will be expected to apply internally for other assignments in WFP. WFP offers an attractive compensation and benefits package including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance. For more details, please visit icsc.un.org. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

Descrizione crewlink ltd Discover life in the sky and join our Cabin Crew Team! Crewlink is the official recruitment partner for Ryanair Holdings PLC which includes Ryanair DAC, Ryanair UK, Buzz, Lauda Europe and Malta Air. We are currently recruiting for Cabin Crew positions across Europe and would be delighted to meet you at one of our Virtual Interviews. Our Cabin Crew roles offer real and exciting career opportunities for ambitious crew members to progress their career while exploring Europe's favourite destinations, sampling new cultures on your days off and meeting interesting people each day, whilst providing our guests with an excellent travel experience. This position offers a highly competitive salary together with amazing staff travel benefits for crew members who excel in this fast-paced, fun and challenging role. Join our Crewlink Cabin Crew Team and make amazing memories with your new colleagues and friends as you take off on your exciting adventure. Our Recruitment Days will look a little different however we still want to make your dreams of becoming Cabin Crew a reality! Apply now to attend a Virtual Interview with one of our experienced Recruiters. We have adapted our recruitment processes to ensure we continue to provide an excellent candidate experience. Some of the amazing benefits of your new career with us include: 1. Free Cabin Crew Training Course 2. Daily Per Diem provided whilst training 3. Security of working for a financially stable airline 4. Free uniform in year 1 5. Sales bonus 6. Depending on country we have Permanent, Contract and Seasonal positions 7. Unlimited highly discounted Staff Travel rates 8. Flexible 5 days on / 3 days off staff rosters 9. Explore new cultures and cities with colleagues on your days off 10. The adventure and experience of a lifetime within our Cabin Crew network REQUIREMENTS 1. Applicants must hold an EU/UK Passport. 2. You must be between 5 "2 (157 cm) and 6" 2 (188 cm) in height. 3. You must be able to swim 25 meters unaided. 4. It helps if you are hardworking, flexible and have an outgoing and friendly personality. 5. Adaptable and happy to work a shift roster. 6. Enjoy dealing with the public and have the ability to provide excellent customer service with a 'can do' attitude. 7. Comfortable speaking and writing in English with ease. 8. A passion for travelling and meeting new people. In order to be considered, please make an Online Application. Careers take off with Crewlink! Click the link below to start your new and exciting career in the sky assistente di volo, hostess, cabin crew, steward, alitalia, assistente, trasporti, aeroporto by helplavoro.it

Descrizione Are you always the local guide, restaurant-picker and hotel connoisseur in your friend circle? Is traveling in your blood? Feels like you and Majorel should have a talk! Is traveling what makes you talk? And on top of that, you love to help people out? Let’s combine spirits and join our team as a travel and tourism success agent! Who we are: We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. At Majorel we serve customers accross the world. We support them at any time, through every device and in the manner they expect from their brands. We speak their language wherever they are and whatever their culture. At Majorel we combine the best of people, technology and innovation to deliver real value to our clients. We are committed and we believe in equal opportunities between men and women. In the same way, our offered positions are open to people with disabilities. We ensure compliance and all prevention regulations are met, guaranteeing the care for our people’s health and safety both at our facilities and teleworking. Our mission: We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology. We deliver real impact for our partners. We are driven to go further. Your Responsibilities: •Providing superb support the way you would want to be treated during your vacation! •Inform your customers about the products and services the project provides, and make sure this also includes their policies and processes in a friendly manner •Be aware of current traveling destinations and holiday trends •Evaluate problems and complaints of the callers and provide proper solutions to them (chat, e-mail, phone calls) Your profile: •Excellent communication skills & high focus on customer satisfaction •Excellent language skills (at least C1) in Italian and English, both spoken and written •Customer service-orientated and a high focus on customer satisfaction •Strong administration and organization skills •Keen eye for detail to ensure high accuracy •Very good PC skills •Availability to work on shifts •Team work •A previous experience in Customer Service or similar business is a plus (B2B) Our offer: •Starting paid training path •Continuous improvement and product training •Modern and multinational working environment at an attractive location in Milan with good public transport connection •Excellent reputation as responsible employer •Welcoming and inclusive environment •Shift system (from Monday to Sunday from 7am to 11 pm; festivities included) •Work is performed in our facilities and in teleworking •Belonging to a great international company where you will constantly be learning

Descrizione Job description For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Native language skills in English or at least C1 level knowledge • Italian knowledge at least B2 (written, spoken and read) • Good IT skills - required competence and speed in the use of tools to report interactions • Availability to work on shifts Nice to have • Prior experience in Cosmetics and Luxury sector is preferential • Knowledge and experience with digital and social media • Previous experience in Customer Service What we offer Our offer: • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group! Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking

Descrizione DESCRIPTION Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! For an important partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have * Excellent communication skills, empathy b'&' high focus on customer satisfaction * Customer orientation, problem solving skills, teamwork * Native language skills in French or at least C1 level knowledge * English at least B2 (written, spoken and read) * Good IT skills - required competence and speed in the use of tools to report interactions * Availability to work on shifts Nice to have * Prior experience in Cosmetics and Luxury sector is preferential * Knowledge and experience with digital and social media * Previous experience in Customer Service What we offer * Competitive salary and benefits * Flexible shift system * Stable multinational company with an international and diverse environment * Possibility of internal growth * Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world * Convenient work location with excellent public transport connections * Remote working according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home * Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L'Oréal Group! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preven