Refresh your skills

Specific training courses in Italy or in your country. From 1.500,00 USD. The activities aimed at training are aimed at aspiring sports operators or tour operators who want to enrich their skills. The guides and instructors of the Rafting Center Patrick Rafting are dedicated to different sports: Rafting, Hydrospeed and Kayaking; mainly along the Italian waterways but also on those of Europe and extra-continental. The proposal includes different educational paths: * specific training courses for those who wish to become Rafting Guide, * specific courses for those wishing to become a Hydrospeed Guide, * Kayak and Safety Kayaker courses, * BLS courses, * First Aid course. The Patrick Rafting Center is specialized, where required, also in the management of activities for groups and companies, events and outdoor activities, as well as in travel, but also in feasibility studies for the implementation of new commercial waterways addressing the different issues that may arise.

On behalf of our client we are seeking the services of an experienced Java Technical Leader who will lead the development and deployment of a set of our application related to a portfolio of our products. As Java Technical Leader, you will take the lead of a development team which is in charge of developing, testing and deploying a set of application related to a portfolio of our products. The team is composed of 16 developers working on 3 Agile Scrum streams. You will participate with the Product Owner and the Scrum Master to the development roadmap of these application and will lead the team in an Agile mindset to execute this roadmap. you will be responsible for: Provide support (non-functional requirements, architecture, capacity) to Product Owner to elaborate product roadmap Lead the Development team regarding architectural and technical choices Align the technical dependencies of the 3 Scrum streams Owns the Technical and technological stack for its product Programming languages, frameworks, data storages, libraries, monitoring solutions…) Software development and deployment automation (CI/CD frameworks – Git, Jenkins, Ansible…) Technical documentation Owns the Software development methodology Align effort with velocity Drive the definition and estimation of the tasks Drive the scope of an iteration (allow for CRs, manage Bugs, manage impediment…) Challenge and improve the operation of the team, improving their performance and capabilities. Be the Application Owner of applications developed by his team Ensure cost effective and qualitative Architecture and solution Ensure maintenance with his team of its application Manage Capacity of his development teams People management Your skills: You have a proven experience of at least 5 years as a SW Technical Leader. This experience covers a.o. following technical skills: 5+ years experience of software development and support of complex J2EE applications Experience in managing a SW development team (international experience is a plus) Previous practical experience with JIRA, Git, Jenkins, SonarQube, Nexus/Artifactory Previous practical experience with Ansible, Docker, Linux, Spring Boot, ReactJS is an advantage Proven experience in an Agile Scrum framework Good knowledge of Agile (SCRUM) processes and methodology Strong analytical and communicative skills Strong people management skills Experience in working with distributed teams. Your Profile: Good problem solving skills and analytical mind-set You’re fast and eager learner English (very good in reading, writing, speaking) is a must Computer Sciences, IT, or comparable. Length: 3-6 months + possible extensions. Location: Home working whilst offices is closed due to the pandemic then onsite in Brussels and will require frequent travel to Ukraine. Best regards, D&T S.r.l.

Provides the best service, assisting the store team and clients through the selling ceremony Welcoming, understanding customer’s needs and orienting them into the departments Providing support while trying the products on Serving as a liason between the sales team and the clients Interacting with customers to ensure client satisfaction Packing and providing support during payment Stock & Inventory Management: Support colleagues with product replenishment and stock activities, to ensure store efficiency Visual Management: Ensure that products are ready for sale by following visual guide lines Administrative Activities: Support colleagues with administrative activities, to ensure store efficiency Job Requirements: Excellent Interpersonal and communication skills Strong understanding of Customer Service needs and Customer priorities Strong attention to detail and multi task Your Skills and Experience: Fluent English and Italian language; knowledge of other languages would be a plus. Ability to adapt to frequent change and a high pressure environment. Ability to initiate contact and communication. Motivated by being a team player with a common goal. Excellent Communication and interpersonal Skills with the ability to build and maintain relationships. Problem solving Contratto di lavoro: Tempo pieno, Tempo determinato Stipendio: €1.250,00 /mese

Buongiorno mi offro per dare lezioni di italiano per stranieri. Sono referenziata ed il mio metodo è innovativo. Con me sarà più semplice imparare l'italiano. Contattami tramite mail cat.barb8@gmail.com. Sarò felice di aiutarti. Good morning I offer to give you Italian lessons for foreigners of all levels whit innovative method for build your skills fast. With me it will be easer to learn Italian. Contact me by email cat.barb8@gmail.com. I will be happy to help you.

YOUR CONTRIBUTIONS Coordinate executive communications, including taking calls, responding to emails and interfacing with internal and external clients Act like a filter for the Senior Management Schedule meetings and appointments Manage travel itineraries Arrange corporate events Maintain an organized filing systemEXECUTIVE ASSISTANT - SALUGGIA (VC)EXECUTIVE ASSISTANT - SALUGGIA (VC)Education: Master's Degree Specialization: Humanistic Experience Minimum of 3+ years of experience as an Executive Assistant reporting directly to Senior Management Technical Competencies: Strong organizational, project management and problem-solving skills with multi-tasking abilities; computer skills (word, excel, power point). Skills: positive attitude, ability to deliver good results under pressure, flexible, proactive, high level of professionalism and confidentiality, expert level written and verbal communication skills, attention to detail Languages: Proficiency in written and spoken Italian and English Travel Availability: Not required Relocation Availability: Not required Training Required: Induction training once hired Our Client is an important company with a production site in Saluggia (VC).Ottima opportunità di carriera.Salario da 30.000 €/anno a 45.000 €/anno

Are you: passionate about managing teams? Leading people within a growing project and company? Excited to provide exceptional customer service by motivating your team? If your answer is Yes, then Apply now! For our business in Milan we are currently looking for a Team Manager (male/female), for our e-commerce partner. You’ll join a well-established and high performing project looking to achieve success on our long term strategy. As a Team Manager you’ll be responsible for leading your team to deliver exceptional support to the clients. You will do this by motivating and leading from the front, developing effective measures of coaching, supervision and training regarding the development of your staff. Ensuring optimal compliance with agreements while always putting people first and performing the necessary day to day tasks. Requirements: • Excellent language skills in Italian (C2) and English (C1) • Work experience in team management, ability to motivate and coach team members • Knowledge and experience in customer service (preferably in Outsourcing companies) • Strong administration and organization skills • Very good PC skills - proficiency in the use of Microsoft Office (especially Excel) • Very good analytical skills, productivity with a keen eye for detail • Excellent communication skills & high focus on customer satisfaction • Availability to work on shifts, 5 days a week, Monday to Sunday, 8 a.m. to 10 p.m. Offer: • Excellent reputation as responsible employer; • Modern working environment at an attractive location in Milan with good public transport connection; • A welcoming and inclusive environment; • A team ready to help you develop and grow; • A multinational environment, different nationalities and cultures to work every day. Join us in a vibrant, multi-cultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands! At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking. This job opportunity is addressed to both sexes, in accordance with Laws 903/77 and 125/91.

Descrizione Are you always the local guide, restaurant-picker and hotel connoisseur in your friend circle? Is traveling in your blood? Feels like you and Majorel should have a talk! Is traveling what makes you talk? And on top of that, you love to help people out? Let’s combine spirits and join our team as a travel and tourism success agent! Who we are: We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. At Majorel we serve customers accross the world. We support them at any time, through every device and in the manner they expect from their brands. We speak their language wherever they are and whatever their culture. At Majorel we combine the best of people, technology and innovation to deliver real value to our clients. We are committed and we believe in equal opportunities between men and women. In the same way, our offered positions are open to people with disabilities. We ensure compliance and all prevention regulations are met, guaranteeing the care for our people’s health and safety both at our facilities and teleworking. Our mission: We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology. We deliver real impact for our partners. We are driven to go further. Your Responsibilities: •Providing superb support the way you would want to be treated during your vacation! •Inform your customers about the products and services the project provides, and make sure this also includes their policies and processes in a friendly manner •Be aware of current traveling destinations and holiday trends •Evaluate problems and complaints of the callers and provide proper solutions to them (chat, e-mail, phone calls) Your profile: •Excellent communication skills & high focus on customer satisfaction •Excellent language skills (at least C1) in Italian and English, both spoken and written •Customer service-orientated and a high focus on customer satisfaction •Strong administration and organization skills •Keen eye for detail to ensure high accuracy •Very good PC skills •Availability to work on shifts •Team work •A previous experience in Customer Service or similar business is a plus (B2B) Our offer: •Starting paid training path •Continuous improvement and product training •Modern and multinational working environment at an attractive location in Milan with good public transport connection •Excellent reputation as responsible employer •Welcoming and inclusive environment •Shift system (from Monday to Sunday from 7am to 11 pm; festivities included) •Work is performed in our facilities and in teleworking •Belonging to a great international company where you will constantly be learning

Live and Work in the United Kingdom as an Appliance Service Engineer You and your family can enjoy a high standard of living in the UK. Legal employment with long term work and residence permit. High basic salary and performance bonus. Full technical training provided Employment program paid by the employer This is a life-changing job opportunity for English-speaking electrical engineers and technicians in the United Kingdom. Our client is one of the leading home appliance repair specialists in London fully licensed as a Tier 2 work permit sponsor with a long-term history of successful employment of none UK citizens. Our home appliance specialists repair different home appliance equipment in customer homes like washers, dryers, stoves, microwaves, and refrigerators. You have a background as an electrical engineer but specific home appliance repair experiences are not required. You will be provided with full maintenance repair training for different appliances and brands. You need to have intermediate English language skills. We will provide you with training and certification options if you have pre-intermediate English skills and have the desire to qualify for one of our next recruiting programs. Family relocation is possible after 6-12 months. Job Requirements You should have: Hands-on experience in the electrical or engineering field Strong understanding of electrical and/or electronic principals Intermediate English skills Valid local driving license Strong desire to learn new skills You should be: Self-motivated Customer-focused Ready to relocate to the UK permanently We offer 3-year work permit sponsorship with an unlimited extension option. Basic salary first year: 2266 GBP = 87494 UAH / month Basic Salary second year: 2493 GBP = 96259 UAH / month Basic salary third year: 2625 GBP = 101355 UAH / month Overtime is paid 1.25 times the basic salary with plenty of opportunities for Saturday work Performance bonus depending on individual results. An engineer with average performance earns between 5000 GBP (193000 UAH) and 7000 GBP (270000 UAH) per year extra in bonus. We have also many engineers who consistently earn above 40000 GBP per year. About us Clarus Eastern Europe is one of the leading recruiting and human resource service companies in Ukraine with a special focus on international clients in Ukraine and abroad. We are licensed for labor export by the Ukrainian government. Our international management follows professional and ethical business standards. Our recruiting programs are paid for by our clients and are free of charge for our candidates. We are checking our clients very carefully and cooperate only with reliable employers. Housing options are evaluated by us. We control the immigration process and make sure that our candidates are working legally abroad without any concerns. Questions and answers Starting a new life in the UK is an important step for our candidates. We are proud to provide our candidates with the best level of transparency and information in the market. Here are some common questions and answers: Question: I would love to use the opportunity to move to the UK but my English is not good enough. Answer: We can provide you with many free and paid options to improve your English level so that you can pass the B1 English Language Test (SELT). We are recruiting regularly for technical positions so that your time investment will be worthwhile. -------------- Question: Why is your customer recruiting in Ukraine? Answer: Our client is recruiting since 2011 foreign staff for their growing business in the UK with the main focus on staff from European Union countries. With the conclusion of BREXIT, Ukrainian candidates are treated equally to EU citizens. --------------- Question: Why is your agency not charging candidates for its services? What is the catch? Answer: Our customers are paying us for our services. It is our task to find the best suitable candidates for our clients. Charging candidates would be unethical as we would have a conflict of interest.

The Role: We are currently seeking a Project Manager to join our team based in Paris. This is an exciting opportunity for someone who is looking to become part of a hardworking, forward thinking and growing business. With the opportunity to develop your career. JOB RESPONSIBILITIES Client Management 1. Build and sustain strong relationships with all company’s department. 1. Work as a liaison between the client’s design agencies and other client’s representatives, build a relationship with leading contacts. 2. Establish and maintain a strong client relationship. Act as a point of contact for client personnel assigned to project within your control. 3. Keep abreast of trends in the retail market and how they may affect the client. Be commercially aware and responsive to client needs. 4. Attend client and supplier tours as required. Assist the Account Director with mock-up and bid phases for all technical aspect. 5. Be able to troubleshoot issues and keep the client updated on any corrective action. Project Management 1. Own and be responsible for ensuring that all projects are managed in a professional manner. 2. Work directly with clients to develop and define projects from the beginning through to project end, taking responsibility for their successful delivery. 3. Manage the delivery of projects, producing the required deliverables including budget, time constraints and quality requirements. Manage critical paths according to the clients’ launch schedule and knowledge of the internal production and the construction site 4. Implement and maintain Project Reports focusing on TIME/COST/QUALITY, Provide status report to Company / Client / Suppliers on a weekly basis, either 1:1 or via conference call. 5. Manage design for projects within your control, manage the approval process. 6. Advise and implement service supply appointments including tender selection and documentation etc. 7. Arrange and attend pre-production meetings with suppliers, client and production technician. Ensure any concerns are discussed. 8. Work with on-site site manager to ensure site production Information Management 1. Successfully communicate production issues to/from the company and work effectively with the on-site and production department. 2. Raise any issues whether client, production or team related, to the Account Director. Team Management 1. Be positive and calming influence in the team and ensure that team members maintain a professional attitude. 2. Assist the Director to mentor and train new team members. 3. Build a strong relationship with the extended team. 4. Buddy team members for holiday and sickness. QUALIFICATIONS / REQUIREMENTS Degree educated in an appropriate field of study Have up to 3+ years of experience Experience of Retail and Residential industry sectors are desirable Knowledge and experience of using Microsoft Office suite, AutoCAD and MS Project Ability to work flexibly with strong organisational skills to manage workload Innovative and adaptable to change with a professional and dedicated attitude Possess strong communication skills and can consistently offer an excellent standard of customer care Strong organisational skills along with ability to multi-task Good attention to detail A team player, with an efficient and proactive approach. TRAINING AND BENEFITS We believe in professional and personal growth and support this through training, sponsorships and apprenticeships at all stages of your career, with access to; 1. Cross-sector experience 2. Professional development training 3. Flexible but structured career path 4. Friendly working environment 5. Open communication with Senior Management

The Windows system engineer expert our company is looking for, will be involved in highly challenging and complex projects. Good relational and team work skills, dynamic autonomy, flexibility and a great desire to get involved are fundamental requirements. Open position in Turin Required Mandatory Skills Deep knowledge of installing and managing Windows Server VMware vSphere Powershell Very Appreciated Skills Cisco UCS architecture Active Directory Azure basic knowledge Microsoft Certifications The ideal profile will be involved full-time and he/she must have gained an experience of at least 2 years in this role. Good relational and team work skills, dynamic autonomy, flexibility and a great desire to get involved are fundamental requirements. The contractual hiring form, remuneration and any benefits will be discussed during the job interview and will be parameterized with the actual skills of the candidate. We are waiting for your applications!! The Windows system engineer expert our company is looking for, will be involved in highly challenging and complex projects. Good relational and team work skills, dynamic autonomy, flexibility and a great desire to get involved are fundamental requirements. Open position in Turin Required Mandatory Skills Deep knowledge of installing and managing Windows Server VMware vSphere Powershell Very Appreciated Skills Cisco UCS architecture Active Directory Azure basic knowledge Microsoft Certifications The ideal profile will be involved full-time and he/she must have gained an experience of at least 2 years in this role. Good relational and team work skills, dynamic autonomy, flexibility and a great desire to get involved are fundamental requirements. The contractual hiring form, remuneration and any benefits will be discussed during the job interview and will be parameterized with the actual skills of the candidate. We are waiting for your applications!!

Are you ready to take your career to new heights? At D-Orbit, were pioneering the future of space logistics, transportation and servicing. Established in 2011, our company is leading the way in helping businesses profitably and sustainably unlock the full potential of the final frontier. As a member of our team, youll have the opportunity to work alongside a diverse group of highly skilled individuals, all driven by a shared passion for innovation and excellence. Join us in our global mission to push the boundaries of whats possible and take your ambition to new heights. Apply now and join us in shaping the future of space. D-Orbit is hiring a senior systems engineer to join our growing systems engineering team. As an integral part of the group, you will be responsible of the customization of already flight-qualified platforms, such as the ION Satellite Carrier Vehicle, and the design of new advanced missions. Your ultimate objective as a systems engineer is to ensure your systems, the spacecraft, will fly safely to orbit, deliver the services required by mission objectives and eventually successfully accomplish its disposal. Main Duties will consist of · Coordinate other systems and specialist engineers, following and consolidating the end-to-end design and development cycle of the systems platforms, starting the requirements capture and consolidating requirements as development progresses, trade-off analysis, systems architecture and design definition, definition of the verification and test campaign, test plan and procedures, supervising execution of the tests on first prototypes and final requirements compliance assessment. · Interface with the Program Manager to support planning and management task. · Coordinate with the Procurement team to support in the procurement process of test and flight parts. · Coordinate with the manufacturing team and the AIV team for the definition of the test plan, procedures, setup and execution, monitor AIV progresses and maintain the requirement compliance matrix updated accordingly. · Interface with the Flight Operations team to support the definition of the detailed ConOps, mission timeline, operations plan definition and procedures, and provide active support during the first flight operations. Tasks and Responsibilities: - Technical responsible for the overall spacecraft or mission. - Actively contribute and monitor the development of systems architecture and subsystems design. - Coordinate multidisciplinary teams of specialists working on the systems and s/s design. - Systems and subsystems budgeting. - Requirements capturing & management from Stakeholder to equipment level. - AIV plan definition and execution with the support of the AIV team. - Support the systems test plan, procedures, and setup definition. - Authoring of Technical documents. Professional Experience: · We are interested in speaking to people with a minimum of five years of experience working in the field of Spacecraft design and development. Required Technical Skills: · Strong knowledge of Space Systems Engineering and Space Systems Architectures · Systems-level knowledge of all spacecraft subsystems · Experience in the definition of systems budgets and trade-off analyses · Experience in satellite verification and validation approaches · Experience in planning and management task · Experience in procurement processes · Experience in requirements management tools, e.g. DOORS or Jama; · Basic knowledge of software development and configuration management, e.g. GIT or Bitbucket; · Knowledge of Microsoft office Nice-to-have skills. · Experience in Institutional projects with ESA, ASI or other agencies. - Knowledge of ECSS/NASA standards. - Experience in Mission Analysis and usage of dedicated tools (e.g., STK, GMAT) - Working experience in space transportation and servicing applications. - Experience in carrying out tests in relevant space contexts (e.g., functional testing on EM, environmental test campaigns) - Experience in launch campaign activities and interfacing with launch providers. - Programming skills. - Experience in MBSE. Education - University degree preferably in the fields of Aerospace/Space Engineering. Language This role requires professional proficiency in English. At D-Orbit, diversity and inclusivity are not just values, they are integral to our mission and the way we operate. We are committed to fostering an environment where all individuals are respected, valued, and celebrated for their unique backgrounds, perspectives, and experiences. We believe that a diverse and inclusive workplace is not only the right thing to do, but it also leads to better decision-making, innovation, and overall success. We actively strive to build a culture where everyone can bring their authentic selves to work, and where all voices are heard and valued. We are dedicated to creating a workplace where everyone feels safe, supported, and empowered to share their ideas, and where everyone is given equal opportunities to grow and excel. We believe that our differences make us stronger, and we will continue to work diligently to create an inclusive culture at D-Orbit that reflects this belief. Settore: Industria aerospaziale Ruolo: Ingegneria/Progettazione Gestisce altre persone: Sì Tipo di occupazione: Contratto a tempo indeterminato Inquadramento: Impiegato

English Mother Tongue Translator and Copywriter To be successful in this role, you should be well versed in writing in English. Oral fluency does not guarantee smooth, stylish writing. We are looking for superior writing skills, honed over time and grounded on an innate talent and passion for the English language. You should be able to vary register, word choice, phrasing and sentence length depending on where your text will appear and what you want it to achieve. You should have a consolidated experience in adjusting style and terminology: - to bridge Italian and English and render the message from the original text in a translation - to show your command of the language when crafting copy, whether for a pitch, a video script or brand campaigns. To be the right candidate, you should have a full grasp of grammar, syntax, punctuation, and style as well as the following core skills: • Understanding of audiences to write and edit engaging texts for various media • Good knowledge of Italian to be able to reveal the feeling and intent behind words, going beyond just their “meaning” • Ability to analyse, summarise and creatively conceptualise • Ability to relate to clients to understand their business and help them find their “voice” in English • Ability to work with tight deadlines, sometimes under stress, on several projects simultaneously • Inquisitiveness • Resourcefulness and autonomy, along with an aptitude for teamwork. Seniority Level Mid-Senior Level Industry Communications (Marketing, Corporate, Digital) Employment Type Full Time ABOUT US Competence is a reputation agency with 30 professionals from different nationalities who tell our clients’ stories - choosing the right words to get people to listen. The best stories speak to your heart and capture your mind. They are the ones that help you build, enhance and defend your reputation. That’s what we do: we leverage on stories and relations to create innovative communication strategies.

Key responsibilities as a Brand Specialist are: · Own the relationship end-to-end with top brands · Partner internally with key retail functions to contribute to the definition of priorities and operational goals according to the brands' needs · Define joint business plans and assist in delivering impact for the brands you support directly · Regularly audit metrics to continually drive quality of the AVS experience and deliver targets · Contribute to continuous enhancement and innovation within the AVS across EUAre you a self-starter with a passion for e-commerce, looking to expand your retAmazon is an equal opportunities employer. We believe passionately that employinExperience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain is a plus · Experience using analytical specific tools such as Google Analytics, SQL or HTML is a plus · Bachelor's or Master's studies within Engineering, Commerce, Business administration or similar filed is preferred · Bachelor's/Master's degree in management, business administration, economics, engineering, marketing. Minimum of 6 months/1 year professional experience/internship · Analytical skills · Planning, prioritization and time-management skills · Ability to communicate efficiently both internally and externally · Strong attention to detail · Excellent written and spoken Italian and English · Knowledge in MS Office programs as Outlook, Excel and PowerPoint · Ability to learn new systems and tools quickly · Tenacity to develop ideas independently and thrive in a fast-paced start-up environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Ottima opportunità di carriera.

Lavoro come recruiter presso un'agenzia del lavoro britannica e sono alla ricerca di candidati che sappiano parlare sia l'Italiano che l'Inglese: Role Summary A leading multinational company founded in 2018 and based in Lisbon are looking for individuals passionate about technology (smartphones, laptops and tablets) with excellent problem solving skills. They serve customers across the world through over 58,000 employees based in 30 countries in Europe, Africa, Americas and Asia in more than 60 languages. Working on behalf of one of the Big Five companies in the U.S. information technology industry, you will be required to determine and resolve issues for customers, maintaining a professional manner at all times on the phone, email and webchat. One month training and constant support will be provided throughout your career journey to aid your soft skills and commercial awareness development. Hours: 40 hrs per week (Full-time) Shifts: Monday-Sunday 08:00-20:00 Start dates: July/August No experience required + Relocation package offered What are we looking for in you? - Bilingual in English (B2) and Italian (C2) - Team player and independent - Ability to quickly absorb training on tool functionality - Able to work in multiple tools/web browser windows at one time - Motivated, takes initiative, high energy What’s in it for you? - Salary: 750€ per month x 14 - Fun and friendly multicultural environment - Monthly Language bonus: 142€ x 12 - Monthly Performance bonus: 150€ x 12 - Free Lunch: 6€ voucher - Longevity Bonus (1000€) - Opportunity to progress into Recruitment, Quality or Management If you want the chance of being a part of a rewarding company, submit your CV now to be considered! Even if you are not interested in this specific opportunity, but you possess relevant skills and/or experience, feel free to add me on LinkedIn - I am always up for a chat! Good luck! Matteo Volante Recruitment Consultant at Logical Recruitment Partners

Descrizione Job description For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Native language skills in English or at least C1 level knowledge • Italian knowledge at least B2 (written, spoken and read) • Good IT skills - required competence and speed in the use of tools to report interactions • Availability to work on shifts Nice to have • Prior experience in Cosmetics and Luxury sector is preferential • Knowledge and experience with digital and social media • Previous experience in Customer Service What we offer Our offer: • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group! Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking