Service maintenance work

Work Agency, Agenzia per il Lavoro Seleziona e Ricerca: Service Manager Mansioni: Coordinamento dell'implementazione dei servizi: Collaborare con il team tecnico per pianificare e supervisionare l'installazione e la configurazione delle soluzioni presso i clienti. Gestione delle relazioni con i clienti: Agire come principale punto di contatto durante la fase di implementazione, assicurando una comunicazione chiara e tempestiva riguardo allo stato dei progetti e rispondendo alle esigenze dei clienti. Sviluppo di piani di progetto: Elaborare piani dettagliati per l'implementazione dei servizi, definendo tempistiche, risorse necessarie e milestone chiave. Monitoraggio delle performance: Valutare l'efficacia delle soluzioni implementate, raccogliendo feedback dai clienti e identificando aree di miglioramento per future implementazioni. Supporto Sales: Collaborare con il reparto vendite per identificare opportunità di cross-selling e up-selling Gestione della documentazione: Assicurare che tutta la documentazione relativa ai progetti di implementazione sia accurata, completa e aggiornata. Requisiti: Diploma o Laurea in Ingegneria Gestionale o titoli di studio in discipline affini. Esperienza di almeno 5 anni nel ruolo in settori correlati. Conoscenza di strumenti di gestione progetti e CRM. Eccellenti capacità di comunicazione e relazione interpersonale, con una forte orientazione al cliente. Capacità di gestione di progetti complessi, con attenzione ai dettagli e alle tempistiche. Competenze nella risoluzione dei problemi e nel prendere decisioni informate in situazioni dinamiche. Disponibilità a trasferte occasionali presso i clienti. Competenze preferenziali: ● Certificazioni in ambito ITIL o Project Management. Luogo di Lavoro: Cinisello Balsamo (MI) Orario di Lavoro: Full Time Tipo di Contratto: Assunzione diretta Retribuzione e Livello di inquadramento: Da discutere in fase di colloquio Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91 e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Settore: Informatica Ruolo: IT/Technology Tipo di occupazione: Contratto a tempo indeterminato

Space Work seleziona un* SERVICE TECHNICIAN per una storica azienda bresciana, leader internazionale della progettazione di macchine movimento terra, piattaforme aeree e gru. Descrizione dellattivit: Il candidato, inserito all'interno dell'area customer care, si occuper in coordinamento con i colleghi di: - Rispondere a richieste tecniche post vendita dei clienti sia telefoniche che tramite e-mail - procedure inerenti alla manutenzione/service dei prodotti - Gestire la storicit delle problematiche - Gestire le offerte ricambi e relative conferme dordine Sono previste trasferte per un massimo del 10%. Requisiti richiesti: - Diploma o Laurea in ambito meccatronico/elettronico/meccanico con conoscenze elettriche di base - Buona conoscenza delle lingue inglese - Conoscenza utilizzo sistemi di ticketing service - Conoscenza pacchetto Office e Erp - Capacit organizzative - Capacit di ascolto delle richieste del cliente - Capacit nella gestione di diverse problematiche contemporaneamente Lazienda offre: - Contratto di assunzione. Ral 30/40k. - Affiancamento on the job. Sede di lavoro: Castegnato (BS) Referente della selezione: Francesca Bonari L' offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (D.Lgs. 198/2006) PER PARTECIPARE ALLA SELEZIONE CANDIDARSI ALLANNUNCIO https://spacework.intervieweb.it/jobs/service-technician-77922a-549100/it/

In this role, you will report to the Business Development Manager and work closely with all internal and external business stakeholders to define all those factors that should develop the business of the company both with the Industry but also on Retail side. The knowledge of pharmaceutical industry, capturing key needs of actual and future clients and transformation of needs in value added solutions and products will be your main goal. In our multifunctional team you will serve also as an expert for delivering business insight to our clients. You will be involved in the following activities:capture unmet market needs that can be translated in business opportunities for the company understand clients' business priorities and information needs partecipate in developing and managing new projects, new projects from the idea to the realization, inclusive of product strategy, go to market strategy, risks, business opportunities estimation presentations of new projects and analysis to business stakeholders be a story teller using data to explain what is happening with clients' market and brands and make recommendations work closely with other company divisions by identifying unmet client business needs and opportunities for new business follow pharmaceutical and market research conferencesService Innovation Specialist (Business Development)Market Research industry Min. 4 years of experience in Consultancy, Research, Marketing University degree Fluency in EnglishHas mindset on innovationOpen to new ideasProject management skillsStrong numerical skills and ability to translate numbers into clear insights and recommendationsExcellent written and verbal communication skillsExcellent presentation skillsAn aptitude & desire to build relationships with internal and external stakeholdersAbility to multi-taskAccurateCollaborative approach to problem solvingResult driven with the ability to respect tight deadlinesMicrosoft Office computer skills (Word, PowerPoint, Excel)Knowledge of Pharmaceutical industry is a plus Fast growing Market Research companyOttima opportunità di carriera.Salario da 36.000 €/anno a 45.000 €/anno

Piovan Group, leader mondiale nella progettazione e produzione di impianti automatizzati per il processo industriale di lavorazione della plastica cerca, per il proprio Headquarter a Santa Maria di Sala (Ve), un SERVICE TECHNICIAN. Ricerchiamo un tecnico trasfertista che si occupi dell’installazione e dell’avviamento dei nostri impianti presso clienti italiani ed esteri. Il candidato ideale ha una formazione tecnica in ambito elettromeccanico/elettrotecnico, possiede esperienze lavorative pregresse presso cantieri o affini nel settore industriale elettromeccanico o come installatore di impianti in industrie manifatturiere. Sono richieste buone doti comunicative, per rapportarsi in modo ottimale con il cliente, intraprendenza, capacità organizzative e di gestione dello stress. Completano il profilo la padronanza della lingua inglese e la disponibilità a frequenti trasferte worldwide per circa l’80% del tempo. Costituisce titolo preferenziale la provenienza dallo stesso settore o da settori equivalenti. Viene garantita un’iniziale fase di formazione e affiancamento, la cui durata varierà in funzione del grado di preparazione e conoscenze del candidato. Offriamo: Inquadramento contrattuale commisurato all’esperienza e alla professionalità maturate, con premio di risultato legato al contratto integrativo di secondo livello; attenzione al Work life Balance e programmi di welfare aziendale; possibilità di crescita all’interno di una realtà quotata in Borsa, consolidata, innovativa ed in forte espansione; partecipazione a progetti internazionali con percorsi di formazione in aula e on the job.Il tutto all’interno di un ambiente di lavoro collaborativo e stimolante che offrirà l’opportunità di svolgere al meglio il proprio lavoro. E’ richiesta la residenza o il domicilio in zone limitrofe alla sede aziendale, sita in S. Maria di Sala (VE). La ricerca è rivolta a candidati d'ambo i sessi, i cui dati saranno trattati per finalità di selezione.

Piovan Group, leader mondiale nella progettazione e produzione di impianti automatizzati per il processo industriale di lavorazione della plastica cerca, per il proprio Headquarter a Santa Maria di Sala (Ve), un Service Technician che si occupi dell’installazione e dell’avviamento dei nostri impianti presso clienti italiani ed esteri. Il candidato ideale ha una formazione tecnica in ambito elettromeccanico/elettrotecnico, possiede esperienze lavorative pregresse presso cantieri o affini nel settore industriale elettromeccanico o come installatore di impianti in industrie manifatturiere. Sono richieste buone doti comunicative, per rapportarsi in modo ottimale con il cliente, intraprendenza, capacità organizzative e di gestione dello stress. Completano il profilo la padronanza della lingua inglese e la disponibilità a frequenti trasferte worldwide per circa l’80% del tempo. Costituisce titolo preferenziale la provenienza dallo stesso settore o da settori equivalenti. Viene garantita un’iniziale fase di formazione e affiancamento, la cui durata varierà in funzione del grado di preparazione e conoscenze del candidato. Offriamo: Inquadramento contrattuale commisurato all’esperienza e alla professionalità maturate, con premio di risultato legato al contratto integrativo di secondo livello; attenzione al Work life Balance e programmi di welfare aziendale; possibilità di crescita all’interno di una realtà quotata in Borsa, consolidata, innovativa ed in forte espansione; partecipazione a progetti internazionali con percorsi di formazione on the job. Il tutto all’interno di un ambiente di lavoro collaborativo e stimolante che offrirà l’opportunità di svolgere al meglio il proprio lavoro. E’ richiesta la residenza o il domicilio in zone limitrofe alla sede aziendale, sita in S. Maria di Sala (Ve). La ricerca è rivolta a candidati d'ambo i sessi, i cui dati saranno trattati per finalità di selezione.

Work Agency Agenzia per il Lavoro seleziona e ricerca: Coordinatore Customer Service e Assistenza Tecnica Coordinare e supervisionare i team di Customer Service e Assistenza Tecnica. Proporre e implementare nuovi modelli contrattuali con le parti terze. Rivedere e migliorare gli attuali processi operativi. Introdurre e monitorare KPI di controllo per garantire l'efficienza operativa. Utilizzare nuove tecnologie per migliorare la produttività e l'efficacia dei reparti. Assicurare una comunicazione efficace e una collaborazione sinergica tra customer service, assistenza tecnica e team di vendita. Analizzare il feedback dei clienti e sviluppare strategie per migliorare la customer experience e la fidelizzazione Risolvere problemi complessi e fornire supporto tecnico avanzato quando necessario. Formare e sviluppare il personale per garantire un alto livello di competenza nel supporto tecnico e nella gestione clienti. Requisiti: Laurea in Ingegneria, Informatica, Gestione Aziendale o discipline affini. Esperienza comprovata in ruoli di coordinamento o gestione nel Customer Service e/o Assistenza Tecnica, preferibilmente in aziende operanti nel settore delle soluzioni di stampa. Conoscenza dei processi di assistenza tecnica e delle best practice di customer service. Capacità di analizzare, documentare e ottimizzare i processi aziendali. Capacità di proporre e implementare modelli contrattuali e KPI di controllo. Esperienza nella gestione di contratti di assistenza con partner esterni e fornitori di servizi tecnici. Familiarità con tecnologie e strumenti di automazione per il customer service e l'assistenza tecnica. Ottime capacità di comunicazione, leadership e problem-solving. Capacità di lavorare in un ambiente dinamico, gestendo più priorità contemporaneamente. Automuniti Competenze Desiderate: Conoscenza di framework di gestione dei servizi IT (es. ITIL). Esperienza nella gestione di progetti complessi di assistenza tecnica o customer service. Esperienza nella collaborazione tra customer service e team di vendita per migliorare il supporto post-vendita. Capacità di analisi e problem-solving. Orientamento ai risultati e attenzione ai dettagli. Luogo di Lavoro: Cinisello Balsamo (MI) Orario di Lavoro: Full Time. Tipologia di contratto: Da definire in fase di colloquio CCNL e Retribuzione: Da definire in fase di colloquio L'annuncio è aperto ad entrambi i sessi, in conformità alle leggi 903/77 e 125/91, e è rivolto a persone di tutte le età e nazionalità, come previsto dai decreti legislativi 215/03 e 216/03. Settore: Altro Ruolo: IT/Technology Tipo di occupazione: Lavoro temporaneo a scopo assunzione

Responsible for the installation, service and maintenance of GPI machinery in constumer facilities. The incumbent is a key member of the Technical Service team and oartners with our converting and sales teams to meet the needs of the customers. Key Responsibilities: Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessaryParticipates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designsDevelops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issuesAs the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projectsApplies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.Effectively utilizes IT systems (in-house and standard applications)Maintains skill base necessary and consistent with machinery and carton technologyProvides instruction and training to customers' staff on safety, operations, machinery maintenance and proper carton handling proceduresPrepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changesReports on progress of projects / assignments to all internal and external stakeholdersConducts audits, evaluations and assessment of machine systems / performance resultsLiaises with other companies / OEM's working on common projects This is a summary of the key responsibilities of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instruction given by the Company. Qualifications and Experience Important Graphic Packaging Holding Company Good career opportunityMain Skills:Higher level of English reading, writing and speaking skills4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageousTechnical training with graduation or education of industrial or mechanical engineeringDemonstrated ability to ready electrical, mechanical engineering PLC and operator interface knowledgeWorking knowledge of continuous improvement methods, i.e. Six Sigma methodologyMust be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.Full clean driving license Key CompetenciesEffective communicator, both orally and written, with internal and external customersSuccessfully identifies root causes and resolves problems and issuesDevelops positive customer relationships through customer-focused mindset, build trustIs a team player, works well with others inside and outside the organizationIs a self-starter, has initiative, can effectively work independently with minimal direct supervisionEffectively manages time, plans, projects and related tasksFlexible approach to ensure timely and professional service to support customer and the internal manufacturing processContinuously meet targets and objectives, accountable for results Important Graphic Packaging Holding Company.Ottima opportunità di carriera.

Live and Work in the United Kingdom as an Appliance Service Engineer You and your family can enjoy a high standard of living in the UK. Legal employment with long term work and residence permit. High basic salary and performance bonus. Full technical training provided Employment program paid by the employer This is a life-changing job opportunity for English-speaking electrical engineers and technicians in the United Kingdom. Our client is one of the leading home appliance repair specialists in London fully licensed as a Tier 2 work permit sponsor with a long-term history of successful employment of none UK citizens. Our home appliance specialists repair different home appliance equipment in customer homes like washers, dryers, stoves, microwaves, and refrigerators. You have a background as an electrical engineer but specific home appliance repair experiences are not required. You will be provided with full maintenance repair training for different appliances and brands. You need to have intermediate English language skills. We will provide you with training and certification options if you have pre-intermediate English skills and have the desire to qualify for one of our next recruiting programs. Family relocation is possible after 6-12 months. Job Requirements You should have: Hands-on experience in the electrical or engineering field Strong understanding of electrical and/or electronic principals Intermediate English skills Valid local driving license Strong desire to learn new skills You should be: Self-motivated Customer-focused Ready to relocate to the UK permanently We offer 3-year work permit sponsorship with an unlimited extension option. Basic salary first year: 2266 GBP = 87494 UAH / month Basic Salary second year: 2493 GBP = 96259 UAH / month Basic salary third year: 2625 GBP = 101355 UAH / month Overtime is paid 1.25 times the basic salary with plenty of opportunities for Saturday work Performance bonus depending on individual results. An engineer with average performance earns between 5000 GBP (193000 UAH) and 7000 GBP (270000 UAH) per year extra in bonus. We have also many engineers who consistently earn above 40000 GBP per year. About us Clarus Eastern Europe is one of the leading recruiting and human resource service companies in Ukraine with a special focus on international clients in Ukraine and abroad. We are licensed for labor export by the Ukrainian government. Our international management follows professional and ethical business standards. Our recruiting programs are paid for by our clients and are free of charge for our candidates. We are checking our clients very carefully and cooperate only with reliable employers. Housing options are evaluated by us. We control the immigration process and make sure that our candidates are working legally abroad without any concerns. Questions and answers Starting a new life in the UK is an important step for our candidates. We are proud to provide our candidates with the best level of transparency and information in the market. Here are some common questions and answers: Question: I would love to use the opportunity to move to the UK but my English is not good enough. Answer: We can provide you with many free and paid options to improve your English level so that you can pass the B1 English Language Test (SELT). We are recruiting regularly for technical positions so that your time investment will be worthwhile. -------------- Question: Why is your customer recruiting in Ukraine? Answer: Our client is recruiting since 2011 foreign staff for their growing business in the UK with the main focus on staff from European Union countries. With the conclusion of BREXIT, Ukrainian candidates are treated equally to EU citizens. --------------- Question: Why is your agency not charging candidates for its services? What is the catch? Answer: Our customers are paying us for our services. It is our task to find the best suitable candidates for our clients. Charging candidates would be unethical as we would have a conflict of interest.

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA Our client, a company operating in the medtech sector, has commissioned us to research a figure of FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA. Job Purpose: The Field Service Engineer is responsible to perfom the service activities on the field (pre-installation/tender site inspections, installations, maintenance, FSCAs in agreement with the customer requirements. Main Activities: Perform the service activities on customer sites/in-house: in agreement with the customer requirements (on demand, preventive maintenance program) according to the front office service order dispatching and the service manuals/periodic service bulleting; Service reports and technical documents (such check lists, safety electrical tests) completion and delivery to the customer; Spare parts management (stock and re-assortment) in order to ensure the adequate quantity and type of material according the assigned product and customer needs; Reports to HQ and RaQa of technical non conformities using the specific tools; Keeps the valid certification on assigned products; Responsible for the instruments and tools in order to follow the company calibration plan; Contact the customers after the dispatching fron front office in order to pre-clarify the technical issue problem. Skills: Previous experience on technical field activities or in similar roles (at least 3-5 years); Technical High School Diploma or Technical Degree; Product technical knowledge; Technical problem solving attitude; Priority setting capability and organizational skills; Customer centricity approach; Good interpersonale relationship attitude; Communication skills; Team Oriented; Knowledge of Microsoft Office package; Fluent italian and al least basic English Preferable based on Milano Sud or Pavia

Are you: passionate about managing teams? Leading people within a growing project and company? Excited to provide exceptional customer service by motivating your team? If your answer is Yes, then Apply now! For our business in Milan we are currently looking for a Team Manager (male/female), for our e-commerce partner. You’ll join a well-established and high performing project looking to achieve success on our long term strategy. As a Team Manager you’ll be responsible for leading your team to deliver exceptional support to the clients. You will do this by motivating and leading from the front, developing effective measures of coaching, supervision and training regarding the development of your staff. Ensuring optimal compliance with agreements while always putting people first and performing the necessary day to day tasks. Requirements: • Excellent language skills in Italian (C2) and English (C1) • Work experience in team management, ability to motivate and coach team members • Knowledge and experience in customer service (preferably in Outsourcing companies) • Strong administration and organization skills • Very good PC skills - proficiency in the use of Microsoft Office (especially Excel) • Very good analytical skills, productivity with a keen eye for detail • Excellent communication skills & high focus on customer satisfaction • Availability to work on shifts, 5 days a week, Monday to Sunday, 8 a.m. to 10 p.m. Offer: • Excellent reputation as responsible employer; • Modern working environment at an attractive location in Milan with good public transport connection; • A welcoming and inclusive environment; • A team ready to help you develop and grow; • A multinational environment, different nationalities and cultures to work every day. Join us in a vibrant, multi-cultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands! At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking. This job opportunity is addressed to both sexes, in accordance with Laws 903/77 and 125/91.

Descrizione Are you always the local guide, restaurant-picker and hotel connoisseur in your friend circle? Is traveling in your blood? Feels like you and Majorel should have a talk! Is traveling what makes you talk? And on top of that, you love to help people out? Let’s combine spirits and join our team as a travel and tourism success agent! Who we are: We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. At Majorel we serve customers accross the world. We support them at any time, through every device and in the manner they expect from their brands. We speak their language wherever they are and whatever their culture. At Majorel we combine the best of people, technology and innovation to deliver real value to our clients. We are committed and we believe in equal opportunities between men and women. In the same way, our offered positions are open to people with disabilities. We ensure compliance and all prevention regulations are met, guaranteeing the care for our people’s health and safety both at our facilities and teleworking. Our mission: We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology. We deliver real impact for our partners. We are driven to go further. Your Responsibilities: •Providing superb support the way you would want to be treated during your vacation! •Inform your customers about the products and services the project provides, and make sure this also includes their policies and processes in a friendly manner •Be aware of current traveling destinations and holiday trends •Evaluate problems and complaints of the callers and provide proper solutions to them (chat, e-mail, phone calls) Your profile: •Excellent communication skills & high focus on customer satisfaction •Excellent language skills (at least C1) in Italian and English, both spoken and written •Customer service-orientated and a high focus on customer satisfaction •Strong administration and organization skills •Keen eye for detail to ensure high accuracy •Very good PC skills •Availability to work on shifts •Team work •A previous experience in Customer Service or similar business is a plus (B2B) Our offer: •Starting paid training path •Continuous improvement and product training •Modern and multinational working environment at an attractive location in Milan with good public transport connection •Excellent reputation as responsible employer •Welcoming and inclusive environment •Shift system (from Monday to Sunday from 7am to 11 pm; festivities included) •Work is performed in our facilities and in teleworking •Belonging to a great international company where you will constantly be learning

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Space Work seleziona un* TECNICO AREA SERVICE per una storica azienda bresciana, leader internazionale della progettazione di macchine movimento terra, piattaforme aeree e gru. Descrizione dellattivit: Il candidato, inserito all'interno dell'area customer care, si occuper in coordinamento con i colleghi di: - Rispondere a richieste tecniche post vendita dei clienti sia telefoniche che tramite e-mail - procedure inerenti alla manutenzione/service dei prodotti Palazzani - Gestire la storicit delle problematiche - Gestire le offerte ricambi e relative conferme dordine Sono previste trasferte per un massimo del 10%. Requisiti richiesti: - Diploma meccatronico/elettronico/meccanico con conoscenze elettriche di base - Buona conoscenza delle lingue inglese - Conoscenza utilizzo sistemi di ticketing service - Conoscenza pacchetto Office e Erp - Capacit organizzative - Capacit di ascolto delle richieste del cliente - Capacit nella gestione di diverse problematiche contemporaneamente Lazienda offre: - Contratto di assunzione. Ral 30/40k. Sede di lavoro: Castegnato (BS) Referente della selezione: Francesca Bonari L' offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (D.Lgs. 198/2006) PER PARTECIPARE ALLA SELEZIONE CANDIDARSI ALLANNUNCIO