Technical customer

A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Your role: Don’t miss this opportunity to join a leader in the LifeScience business, benefit from our training program and broad career possibilities. Technical support represents a key feature of the Merck offering to our customers. As a Technical Service Scientist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our products. You will support our customers and sales on technical inquiries, protocol optimization and complaints on our product range for research and industry labs. As a contribution to our growing business you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. Who you are: - Master's Degree Chemistry or Biology with a proven laboratory experience or PhD - Fluent in Italian and Spanish plus a good level of English are mandatory. - Customer oriented with high listening and communication skills as well as strong ability to identify customer needs. - Enthusiastic to build-up expertise in new technologies. - Creative, solutions oriented and good at doing product analysis and technical comparison for optimal customer experience. - Enjoys working with other people within an international Team and in a dynamic environment What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! https://www.merckgroup.com/en/careers/jobs/204044.html

Responsible for the installation, service and maintenance of GPI machinery in constumer facilities. The incumbent is a key member of the Technical Service team and oartners with our converting and sales teams to meet the needs of the customers. Key Responsibilities: Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessaryParticipates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designsDevelops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issuesAs the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projectsApplies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.Effectively utilizes IT systems (in-house and standard applications)Maintains skill base necessary and consistent with machinery and carton technologyProvides instruction and training to customers' staff on safety, operations, machinery maintenance and proper carton handling proceduresPrepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changesReports on progress of projects / assignments to all internal and external stakeholdersConducts audits, evaluations and assessment of machine systems / performance resultsLiaises with other companies / OEM's working on common projects This is a summary of the key responsibilities of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instruction given by the Company. Qualifications and Experience Important Graphic Packaging Holding Company Good career opportunityMain Skills:Higher level of English reading, writing and speaking skills4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageousTechnical training with graduation or education of industrial or mechanical engineeringDemonstrated ability to ready electrical, mechanical engineering PLC and operator interface knowledgeWorking knowledge of continuous improvement methods, i.e. Six Sigma methodologyMust be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.Full clean driving license Key CompetenciesEffective communicator, both orally and written, with internal and external customersSuccessfully identifies root causes and resolves problems and issuesDevelops positive customer relationships through customer-focused mindset, build trustIs a team player, works well with others inside and outside the organizationIs a self-starter, has initiative, can effectively work independently with minimal direct supervisionEffectively manages time, plans, projects and related tasksFlexible approach to ensure timely and professional service to support customer and the internal manufacturing processContinuously meet targets and objectives, accountable for results Important Graphic Packaging Holding Company.Ottima opportunità di carriera.

Per azienda leader nella progettazione e produzione di strumentazione dal laboratorio siamo alla ricerca di un TECHNICAL SERVICE Che all'interno del Dipartimento tecnico ricoprirà un ruolo operativo dedicandosi alle seguenti attività:o Assistenza ai clienti da remoto e laddove sia necessario c/o la loro sede(area mondo) per esecuzione di diagnosi e risoluzione di problematiche tecnicheo Installare, avviare e attuare le prove funzionali delle varie strumentazionio Organizzare e pianificare le revisioni e la manutenzione preventivao Fornire adeguata formazione tecnica alla rete distributiva;o Redigere report periodici in merito alle attività svolte presso il cliente;o Redigere documenti tecnici quali protocolli di intervento e manualiRequisiti:o Diploma ad indirizzo Tecnico/Laura breve in materie tecnico scientifiche o Esperienza dai 2 ai 5 anni in analoga mansione o Indispensabili nozioni in ambito meccanico, elettrotecnico e automazioneo Buon utilizzo dei sistemi gestionali (SAP e CRM) attualmente a supporto di tutti i processi aziendalio Buona conoscenza della lingua inglese in forma scritta e parlatao Buone doti relazionali, orientamento al cliente (distributore e cliente finale) in ottica "Customer care" consolidando la relazioneo Approccio dinamico e operativoo Predisposizione al lavoro in teamo Disponibilità ad una percentuale di viaggio in tutto il mondo pari al 15%, massima flessibilitàSede di lavoro: Merate(Lc)Data inizio prevista: 01/09/2020Categoria Professionale: Operai SpecializzatiCittà: Merate (Lecco)Esperienza lavorativa: Tecnico meccanico, elettronico, elettrotecnico, microelettronico, elettrico - 36 mesi Conoscenze linguistiche: Inglese Parlato: Ottimo Scritto: Ottimo Comprensione: Ottimo Patenti: B Disponibilità oraria: Totale disponibilità Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Per un Gruppo Telco italiano ricerchiamo un Provisioning Technical Specialist CAT. PROT. L. 68/99. Il candidato ideale è un profilo appartenente alle Categorie Protette L. 68/99 che sarà inserito nella divisione Customer Provisioning Specialist e gestirà l’attività di provisioning dei servizi di fonia (WLR/NP linea attiva e non attiva), degli accessi di connettività a banda larga (ADSL /SHDSL/FIBRA attivazioni/migrazioni), e/o servizi VAS (registrazione/trasferimento dominio – posta elettronica – Hosting) assicurando supporto competente per la risoluzione di tutte le problematiche inerenti l’inserimento delle richieste tramite la nostra piattaforma e la consegna dell’accesso da parte del fornitore locale. Avrà inoltre il compito di aggiornare l’utente finale telefonicamente e tramite utilizzo dei sistemi informatici del nostro Cliente. Il candidato ideale sarà in possesso dei seguenti requisiti: • appartenenza alle Categorie Protette (L.68/99) • diploma di maturità scientifica o tecnica • buona conoscenza dei principali sistemi informatici • requisito indispensabile l’ottima conoscenza della lingua inglese • esperienza pregressa nell’area customer support all’interno di aziende modernamente strutturate • dinamici e flessibile, orientati al servizio e al problem solving La sede di lavoro è Milano

L’Azienda nostra Cliente è un‘importante Azienda di Ingegneria che fornisce moderne soluzioni d’architettura tecnica e d’ingegneria costruttiva, realizzando importanti opere infrastrutturali prefabbricate. La società impegnata in Italia e all’Estero, in fase di forte sviluppo e ampliamento del proprio organico, ci ha affidato la ricerca e selezione di un CHIEF OF TECHNICAL STAFF Laurea Ingegneria Strutturale o Civile Esperienza gestionale Team di Progettazione Ufficio Tecnico Supportando il Direttore Generale, la persona avrà la responsabilità di coordinare il Gruppo dei Team Leaders sia sul piano tecnico che organizzativo/gestionale, per la miglior Customer Satisfaction costruita sulla qualità e tecnologia avanzata. Sarà Sua responsabilità: Rappresentare un importante supporto e stimolo per l’organizzazione e l’implementazione dei processi, ottimali per la realizzazione dei singoli progetti a commessa. Assistere il DG, rappresentando un importante punto di riferimento e un supporto per la formulazione e l’applicazione delle politiche e per la pianificazione strategica. Essere un riferimento della correttezza e completezza delle scelte tecniche alla base delle commesse da realizzare. La correttezza e completezza dovrà essere intesa in termini di: ? Coerenza con le aspettative del cliente ? Efficienza economica (miglior compromesso costi/benefici) ? Rispetto delle normative incidenti sulla commessa ? Coerenza con gli standard qualitativi proponibili dall’azienda ? Coerenza con i tempi di realizzazione concordati Operare in stretta collaborazione con le diverse aree aziendali a supporto della strategia di innovazione e obiettivi aziendali. Il candidato ideale ha conseguito una formazione tecnico – ingegneristica (Strutturale o Civile) ad indirizzo Costruzioni o affini, ha maturato un’esperienza di almeno 3/5 anni nel ruolo, in importanti studi di progettazione o ufficio tecnico, coordinando un team di lavoro dedicato, di progettazione a commessa, impartendo linee guida finalizzate alla miglior soluzione tecnica/tecnologica. Possiede ottima conoscenza di software di calcolo, Autocad, strumenti di pianificazione delle commesse, cultura informatica e buona conoscenza della lingua inglese. E’ gradita la conoscenza della tecnologia BIM (Building Information Modelling) Il candidato che desideriamo incontrare è dotato di Leadership, buone capacità di pianificazione e organizzazione, è analitico e strutturato, lavora con focus e determinazione sapendo coinvolgere e motivare le persone per il raggiungimento dei migliori risultati di performance, economici e di customer satisfaction. Possiede ottime doti comunicative, è assertivo, forti attitudini al problem solving, ed è capace di gestire un team di risorse dedicato, interfacciandosi pro attivamente con le diverse professionalità a tutti i livelli. L’Azienda Offre: un'importante e sfidante opportunità professionale in una realtà dinamica e innovativa in continua crescita. Assunzione alle dirette dipendenze dell’Azienda, o in libera professione, retribuzione in linea con le esperienze maturate. Sede di Lavoro: Provincia di Milano

Mediacom, azienda specializzata nell'erogazione di servizi in outsourcing, per la gestione delle Customer Operations: Contact Center Inbound e Outbound, Credit Management, Marketing e Ricerche di Mercato è alla ricerca di profili Senior Developer / Technical Leader.SKILLS:o Laurea triennale o magistrale (preferenziale in campo tecnico: informatica, ingegneria informatica ecc.).o Esperienza e conoscenza di servizi di sviluppo digitale, sviluppo di applicazioni Agile, DevOps, applicazioni basate su cloud e architettura e modelli di microservizi.o Forte esperienza tecnica nella scrittura di codice utilizzando i linguaggi: Java EE, Spring Framework (Core, MVC, Security, Data, Boot), Framework per applicazioni a pagina singola, Microservizi, Docker, Design pattern e architettura e Database SQL e NoSQL.o Processi di sviluppo software (Agile, Waterfall), DevOps.o Capacità di lavorare con strumenti di sviluppo web per nuove applicazioni.o Conoscenza di base delle moderne metodologie di progettazione e sviluppo del software.o Il profilo Ideale ha forti capacità di analisi, problem solving, focus sui risultati, capacità decisionali e capacità di lavorare in team.Anzianità nel ruolo > 2 yy Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA Our client, a company operating in the medtech sector, has commissioned us to research a figure of FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA. Job Purpose: The Field Service Engineer is responsible to perfom the service activities on the field (pre-installation/tender site inspections, installations, maintenance, FSCAs in agreement with the customer requirements. Main Activities: Perform the service activities on customer sites/in-house: in agreement with the customer requirements (on demand, preventive maintenance program) according to the front office service order dispatching and the service manuals/periodic service bulleting; Service reports and technical documents (such check lists, safety electrical tests) completion and delivery to the customer; Spare parts management (stock and re-assortment) in order to ensure the adequate quantity and type of material according the assigned product and customer needs; Reports to HQ and RaQa of technical non conformities using the specific tools; Keeps the valid certification on assigned products; Responsible for the instruments and tools in order to follow the company calibration plan; Contact the customers after the dispatching fron front office in order to pre-clarify the technical issue problem. Skills: Previous experience on technical field activities or in similar roles (at least 3-5 years); Technical High School Diploma or Technical Degree; Product technical knowledge; Technical problem solving attitude; Priority setting capability and organizational skills; Customer centricity approach; Good interpersonale relationship attitude; Communication skills; Team Oriented; Knowledge of Microsoft Office package; Fluent italian and al least basic English Preferable based on Milano Sud or Pavia

Main Responsibilities:Analysis and design of enterprise applications solutions;Provide solid knowledge and skill about integration of applications; Liaise with business analysts and business leads to ensure the solution design meets requirements;Liaise with client Technical Teams to understand how solution fits into wider client Technical Landscape;Write and develop technical design specifications and solution documents;Ensure that developed or modified application components are aligned with the business, architecture and solution performance goals;Guide and support team members in defining structured practices in both the development and release phases;Promote and adopt the use of best practices and new methodologies;Technical point of contact for client architects;Escalation point for technical questions;Oversight of technical approach;Responsibility for overall project technical delivery;Technical feasibility support during pre-sales phases. International Hi Tech OrganisationFast Career ProgressionThe Ideal Candidate:A self-starter with an ability to work with deadlines in a fast-paced environment;Experience with Java (or other OOP), HTML, SQL or Oracle technologies are required;Understanding of system integration, web services, etc;Excellent written and oral communications skills;Strong analytical skills;Experience in all aspects of software project life cycles from requirements gathering, through design, development and implementation;Experience with Agile development methodologies is preferable;Experience with Atlassian tool suite (Jira, Confluence) is a plus;Ability to work on own initiative and as part of a team;Experience with AWS cloud native applications using Elasticsearch, Lambdas, CloudFront, ELB, Route53, RDS, etc. across multiple regions is a plus.;B2 (upper intermediate) English level is mandatory;Spanish or Portuguese is a plus. EDUCATION:Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience. International Leading Organisation in customer communication management (CCM) solutions. They support the customer experience with innovative technologies to ensure the best client engagement.Great Career Opportunity.Salario da 35.000 €/anno a 42.000 €/anno

Main Accountabilities: Support the Key account Manager AO (EMEA + APAC) in the implementation of the customer strategies (prepare operative sales plans, lost order analysis, review contracts to ensure that the negotiated terms are followed and fulfilled, prepare and maintain the relevant documentation) Provide an ongoing support to the customers as regards all technical issues and ensure high quality customer service (follow-up of orders, customer visits, cost/revenue analysis in cooperation with the project controlling, prepare and conduct the customer presentations) Support the KAM AO in the liaison between the customers and the internal departments, processing the customer complaints and initiate improvements (e.g. initiation of new product concepts in the R&D department). Provide support in preparation of the price/cost analyses as well as the operational sales planning Provide support to KAM in the preparation of the price negotiations for the new projects, in cooperation with the project controlling during the offer/development phase. Support the customer projects from a technical as well as commercial perspective from the initial phase until delivery in regards to budget, deadlines, respect of payments due dates, etc. Support in preparation of the negotiations regarding the product modifications and prices during the production phase within given limits. Support the KAM AO in the market researches of the competitors´ activities and products Support KAM in performing timely invoicing/billing for the prototype samples, tools, etc. Multinazionale leader del settore industriale ricerca un Key Account Junior OE Job Requirements: University degree or equivalent education in the field of Engineering. Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure communication skills Relevant IT tolls (MS Office, SAP, etc.) Fluency in English. The knowledge of German language is also appreciated. Availability to travel Sales orientation Multinazionale leader del settore industrialeOttima opportunità di carriera.Salario da 30.000 €/anno a 40.000 €/anno

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Role purpose: The National Account Manager (NAM) will manage the local customer relationship for a portfolio of Enterprise accounts across the group operating companies, affiliates and partners and drive profitable revenue contribution and increased market share from integrated product, IT service and solution offerings.Leads account planning and strategy development for a defined portfolio of Enterprise accounts supporting and aligned to the global account plan (as defined by the Global Account Manager, Regional Account Manager and customer)Drive accelerated revenue growth by identifying potential markets for new and existing products and servicesIdentify and pursue sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others. Maximises internal network to get results for customers and to ensure effective problem resolution and problem management Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO's and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer's strategic and operational issues. Oversees new products, services and mobile solutions of account. Works in partnership with Customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and solutions to accounts Key performance indicators: New business contract value Yearly revenue Customer retention National Account Manager - Vendor multinazionale leader nel mercato IT Vendro multinazionale leader nel settore ICTCore competencies, knowledge and experience:Maintain expertise of internal procedures and systems (e.g. SFDC) for resigns and acquisitions and managing the progress of quotes through commercial processes to contract production To have the ability to manage own time to ensure market and product knowledge is up to date Ensure sales and churn targets are achieved every month. Experience in solution sales and relationship management (track record of global accounts/enterprise solution selling) within multi-national companies. Knowledge of ICT development and operations, and a technical sales background preferableExperience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context. Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers An understanding of corporate governance in complex organisations. Demonstrated success in networking at senior levels amongst industry leaders with strong relationship management skillsAccount management with full P&L responsibility for around 20 accounts with combined worth of €5M International IT vendor company - one of the Top 10 companies in the world.Ottima opportunità di carriera.Salario da 50.000 €/anno a 68.000 €/anno

Reporting to the Head of Software Quality, this position will join a team of talented Engineers that build and maintain the company's cloud platform by helping them with quality assurance, test automation, test-driven development. The primary responsibilities are:Own, maintain, and evolve existing test automation tools, scripts, and suites; review and analyze requirements, specifications, technical design documents, and technical documentation to define test automation strategies and provide timely feedback; develop detailed, comprehensive, and well-structured test plans and test cases; develop an automation strategy including effort, scope, and timeline; identify and report issues found, then verify that issues are resolved and perform constant regression testing and code quality verifications002. International Hi Tech OrganisationModenaThe Ideal Candidate:Proven work experience in software quality assurance. Excellence in at least one test automation tool is highly desirable;knowledge of a range of testing methodologies, tools, and processes: functional, regression and integration testing using automated approaches;strong understanding of the Software Development Life Cycle. Experience in testing cloud products is highly desirable; Our client is International Leading Organization in customer communication management (CCM) solutions. They support the customer experience with innovative technologies to ensure the best client engagement.Ottima opportunità di carriera.

Live and Work in the United Kingdom as an Appliance Service Engineer You and your family can enjoy a high standard of living in the UK. Legal employment with long term work and residence permit. High basic salary and performance bonus. Full technical training provided Employment program paid by the employer This is a life-changing job opportunity for English-speaking electrical engineers and technicians in the United Kingdom. Our client is one of the leading home appliance repair specialists in London fully licensed as a Tier 2 work permit sponsor with a long-term history of successful employment of none UK citizens. Our home appliance specialists repair different home appliance equipment in customer homes like washers, dryers, stoves, microwaves, and refrigerators. You have a background as an electrical engineer but specific home appliance repair experiences are not required. You will be provided with full maintenance repair training for different appliances and brands. You need to have intermediate English language skills. We will provide you with training and certification options if you have pre-intermediate English skills and have the desire to qualify for one of our next recruiting programs. Family relocation is possible after 6-12 months. Job Requirements You should have: Hands-on experience in the electrical or engineering field Strong understanding of electrical and/or electronic principals Intermediate English skills Valid local driving license Strong desire to learn new skills You should be: Self-motivated Customer-focused Ready to relocate to the UK permanently We offer 3-year work permit sponsorship with an unlimited extension option. Basic salary first year: 2266 GBP = 87494 UAH / month Basic Salary second year: 2493 GBP = 96259 UAH / month Basic salary third year: 2625 GBP = 101355 UAH / month Overtime is paid 1.25 times the basic salary with plenty of opportunities for Saturday work Performance bonus depending on individual results. An engineer with average performance earns between 5000 GBP (193000 UAH) and 7000 GBP (270000 UAH) per year extra in bonus. We have also many engineers who consistently earn above 40000 GBP per year. About us Clarus Eastern Europe is one of the leading recruiting and human resource service companies in Ukraine with a special focus on international clients in Ukraine and abroad. We are licensed for labor export by the Ukrainian government. Our international management follows professional and ethical business standards. Our recruiting programs are paid for by our clients and are free of charge for our candidates. We are checking our clients very carefully and cooperate only with reliable employers. Housing options are evaluated by us. We control the immigration process and make sure that our candidates are working legally abroad without any concerns. Questions and answers Starting a new life in the UK is an important step for our candidates. We are proud to provide our candidates with the best level of transparency and information in the market. Here are some common questions and answers: Question: I would love to use the opportunity to move to the UK but my English is not good enough. Answer: We can provide you with many free and paid options to improve your English level so that you can pass the B1 English Language Test (SELT). We are recruiting regularly for technical positions so that your time investment will be worthwhile. -------------- Question: Why is your customer recruiting in Ukraine? Answer: Our client is recruiting since 2011 foreign staff for their growing business in the UK with the main focus on staff from European Union countries. With the conclusion of BREXIT, Ukrainian candidates are treated equally to EU citizens. --------------- Question: Why is your agency not charging candidates for its services? What is the catch? Answer: Our customers are paying us for our services. It is our task to find the best suitable candidates for our clients. Charging candidates would be unethical as we would have a conflict of interest.

SALES ASSISTANT APPARTENENTE ALLE CATEGORIE PROTETTE MAGICMOTORSPORT is an Italian company built on a long-standing passion for motorsport. Our products have been designed to meet any performance challenge and offer solutions to mechatronics looking to outfit their automotive workshops with the latest innovations in the field. WHY MAGICMOTORSPORT? We are a passionate, brave, and innovative team. We strongly believe in our work and we always tackle it while motivated by the enthusiasm, curiosity, and determination of those who want to leave a mark in the future, with the certainty of those who know, in their hearts, that they can do it. Passion and courage guide Magicmotorsport's activities, alongside respect, efficiency, innovation: the company's three core values! We assume that everyone has a talent and our mission is to be able to intercept those that fit together with MMS in synergy and give you the opportunity to win, because your Victory is our Victory! THE OPPORTUNITY We are looking for an enthusiastic Sales Assistant with a can-do attitude to join our team. Your role will be to assist our customers, collecting their requests by chat, phone, email and ticket system to satisfy our customer needs and build customer loyalty.  Responsabilities: Collect and process requests by email, ticket, chat and phone; Ensure high levels of customer satisfaction through excellent sales service; Provide product information and offering advice on products that'll best meet set requirements; Up-sell and cross-sell products; Provide proper and competitive quotes; Issue invoices (if needed); Requirements: Proficient knowledge of English (MANDATORY); Good IT technical skills; Excellent customer orientation and communication skills; Outstanding multitasking skills; Excellent problem-solving and stress tolerance skills; Strong can-do attitude; Team player; Willingness to adapt to flexible working hours; High school diploma; Preferred skills: Prior experience in Sales; Passionate of electronics and computer science; Good math skills; What we offer: An innovative, young and dynamic environment; The chance to work in a team where people are passionate about their work. Don't miss this opportunity, send us your CV!

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: TENDER OFFICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of TENDER OFFICE MANAGER. Job Purpose: the TOS is responsible for the preparation of documentation for tenders, offers, registration to authorized suppliers list and for subsequent forwarding to the customer. The profile is also responsible of the orders review. Key Duties and responsibilities: Daily analysis of calls for tender (calls for tenders release, electronic platforms, reading dedicated e mail on shared mailbox) to define potential business opportunities. Collect the relevant documentation of potential business opportunities. Share of potential business opportunities with Sales & Marketing departments to collect the final decision on tender participation. Analysis and the preparation of administrative documentation required for participation in public tenders (self-certification, bank guaranty, ANAC contributions, etc.). Collect technical documentation and directives (such price, product specification, product configurations etc.) from Sales & Marketing departments. Write the tender quotation to submit to the customer. Tender submission to the customer using the dedicated platforms (MEPA, Sintel, Intercent ER, Empulia, Sardegna Cat etc…). Classification and archive of the tender/offer. Biannual electronic platform qualification renewal. Personal qualities: Degree, or equivalent, in economics o laws Excellent Good knowledge of the Tenders Code. Public procurement platform knowledge. Stress management capability. Accuracy. Multitasking attitude. Organization skills. Strong propensity to problem solving. Work in team attitude. Experiences: previous background and work experience in the role (at least 3 years) IT Skills: Good knowledge of Microsoft Office programs

The new entry will manage the following activities:Support marketing activities (preparation of marketing projects and analyses, follow-up of marketing agreements with customer, support in orders of marketing materials)Support to the customer (support of FAQ by phone)Translations from English of technical sheetsMultinational company in the Pharmaceutical industryJob advert reserved to candidates legally protected according to Law 68/99Every candidate applying for this job must have the following requirements:High school diploma or DegreeFluency in EnglishStrong interpersonal skillsAbility to focus on the task at handDetermination and, at the same time, flexibility when approaching colleagues and customersLegally protected status according to Law 68/99Multinational company in the Pharmaceutical industryGreat opportunities of growth and international exposure.Salario da 23.000 €/anno a 27.000 €/anno

The Role: We are currently seeking a Project Manager to join our team based in Paris. This is an exciting opportunity for someone who is looking to become part of a hardworking, forward thinking and growing business. With the opportunity to develop your career. JOB RESPONSIBILITIES Client Management 1. Build and sustain strong relationships with all company’s department. 1. Work as a liaison between the client’s design agencies and other client’s representatives, build a relationship with leading contacts. 2. Establish and maintain a strong client relationship. Act as a point of contact for client personnel assigned to project within your control. 3. Keep abreast of trends in the retail market and how they may affect the client. Be commercially aware and responsive to client needs. 4. Attend client and supplier tours as required. Assist the Account Director with mock-up and bid phases for all technical aspect. 5. Be able to troubleshoot issues and keep the client updated on any corrective action. Project Management 1. Own and be responsible for ensuring that all projects are managed in a professional manner. 2. Work directly with clients to develop and define projects from the beginning through to project end, taking responsibility for their successful delivery. 3. Manage the delivery of projects, producing the required deliverables including budget, time constraints and quality requirements. Manage critical paths according to the clients’ launch schedule and knowledge of the internal production and the construction site 4. Implement and maintain Project Reports focusing on TIME/COST/QUALITY, Provide status report to Company / Client / Suppliers on a weekly basis, either 1:1 or via conference call. 5. Manage design for projects within your control, manage the approval process. 6. Advise and implement service supply appointments including tender selection and documentation etc. 7. Arrange and attend pre-production meetings with suppliers, client and production technician. Ensure any concerns are discussed. 8. Work with on-site site manager to ensure site production Information Management 1. Successfully communicate production issues to/from the company and work effectively with the on-site and production department. 2. Raise any issues whether client, production or team related, to the Account Director. Team Management 1. Be positive and calming influence in the team and ensure that team members maintain a professional attitude. 2. Assist the Director to mentor and train new team members. 3. Build a strong relationship with the extended team. 4. Buddy team members for holiday and sickness. QUALIFICATIONS / REQUIREMENTS Degree educated in an appropriate field of study Have up to 3+ years of experience Experience of Retail and Residential industry sectors are desirable Knowledge and experience of using Microsoft Office suite, AutoCAD and MS Project Ability to work flexibly with strong organisational skills to manage workload Innovative and adaptable to change with a professional and dedicated attitude Possess strong communication skills and can consistently offer an excellent standard of customer care Strong organisational skills along with ability to multi-task Good attention to detail A team player, with an efficient and proactive approach. TRAINING AND BENEFITS We believe in professional and personal growth and support this through training, sponsorships and apprenticeships at all stages of your career, with access to; 1. Cross-sector experience 2. Professional development training 3. Flexible but structured career path 4. Friendly working environment 5. Open communication with Senior Management

The resource, directly responding to the R & D director, will have responsibility for various aspects such as: * Firmware Development, from customer specifications, new projects, software architecture through to product testing. * Transfer of the specifications and tools to the Engineering department. * Maintainance ongoing projects for the production of firmware in accordance with the alloted time. * Preparation of technical documentation for the product. * Promotion and development of ideas, methodologies for optimization and evolution of the products and services of business development. Firmware Engineer Biomedical companyThe ideal candidate is a Firmware Engineer with solid experience in the development of firmware for microcontrollers, DSP, PIC 8/16/32 bit. The following skills are also required: * Excellent knowledge of C in embedded programming field. * Excellent product debugging capabilities and problem solving. * Good knowledge of programming languages such as VB, MFC, C ++, Python, Qt. * Good knowledge of Software Development LifeCycle. * Knowledge of interfaces such as PWM, I2C, SPI, RS232, USB. * Excellent ability to work autonously and to take the lead of a project. * Good knowledge of tools for software configuration. * Basic knowledge of image processing techniques. * Knowledge of laboratory instrumentation. * Availability to travel abroad. The candidate profile is completed by excellent communication and organizational skills, and a good knowledge of written and spoken English. Knowledge of RTOS and object oriented programming methodologies are also a plus. Biomedical companyOttima opportunità di carriera.

Provide 1st Level systems support, maintenance and administration within theorganization's computing environment. Performsonsite and remote analysis, diagnosis, and resolution of complex problems for end users. Recommends and implements corrective solutions. Installs, configures tests, maintains, monitors, and troubleshoots end-user related hardware and software (in person, by telephone, or via e-mail) in order to meet or exceed published SLA's; with effective management of the customer relationship during the entire support process Aministers enterprise class tools suche as SCCM to analyze the enterprise computing environment OS Windows, Windows Server, Active Directory VMware Router, Switch, Firewalle PC, mobile devices World's leading manufacturing company Lainate (MI) Good level of conversational and written English Scripting for automated deployments and managements tasks Able to read and understand technical manuals, procedural documentation and OEM guides. Good communicational skillsOne of the world's leading manufactures of medical products, since 1980. Available in over 100 countries. 3 R&D facilities worldwide. About 4.000 employees. Italian offices in Lainate. Permanent ContractRAL and benefit will be discuss with the client Very healty work environmentSalario da 30.000 €/anno a 40.000 €/anno

Main Job Scope:Economical and functional main responsibility for all respective programs throughout the entire product life cycle (from pre-acquisition through end of production). Implementation of agreed project goals and responsible contact person to all external and internal costumers Key ResponsibiltiesAttainment of all agreed project goals according to defined criteria (Deadlines, Costs, Quality)Implementation (concept, quoting, program award, product development, supplier selection, launch, post-production performance, & lessons learned) of all supported programs according to Company Program Management System and according to all Program Management related standardized methods and proceduresPlanning and Coordination of all concerned Company locations and of all project tasks related to the following process steps: offer phase, series development phase and series production phase (if applicable).Ongoing controlling and reporting of progress regarding the current programs (Deadlines, Costs, Quality). In case of deviation, definition and implementation of corrective action.Ongoing documentation on program progress and reporting to management. Global Automation brandVery interesting job opportunityRequirements, Qualifications & Competencies:Degree of a Technical University, University of Applied Sciences or Polytechnic Engineering.Several years of relevant experience in the area of Program Management (processes, planning and mentoring of programs)Leading experience in lateral guidance in a matrix environment: drive results and decisions, self-initiative, team orientation, orientation on solutions, communication skills, assertiveness, motivating, people, conflict-solving skills, multi-frame and multinational collaborationMethodological skills: analytical competence, planning and implementation methods, moderating and presentation skills, mentoring and controlling skillsProfound customer orientation and relationship building skills: Keen listener, eloquence both to internal and external costumers on different hierarchical levels, credibility, ability to create trust and commitmentKnowledge of relevant automotive quality standards (GQS, APQP/VDA 6.3, PPAP) Global automotive brand, leader in electro-mechanical componentsVery interesting career opportunity

For an Italian Company with a leadership approach to the DECORATIVE PAINTS that is really fast growing on the PREMIUM international market, we are looking for: SALES MANAGER FAR EAST - BUILDING MATERIALS - CHINA With the aim of developing the business of the PREMIUM DECORATIVE LINE in CHINA and FAR EAST, we are looking for a SALES MANAGER which will manage and develop two main commercial channels: TRADE - importers and specialised network of distributors in the building sector - and CONTRACT - projects. The Sales Manager will also develop the world of on-site technical assistance by developing a network of certified installer. We are looking for a profile that is able to interpret its role in a modern way, steadily monitoring changes in its own geographical area. He/she will manage the entire commercial portfolio consisting of distributors, companies, architectural firms, major customers. Under this logic the ideal candidate has gained previous experience in the BUILDING MATERIALS field (e.g., paintings, furnishings, floors, coatings, decorative mortars), specifically by developing business in Asia and having therefore gained deep knowledge of the Asian language, culture and market. TASKS AND RESPONSABILITIES: • Developing a business strategy to enhance volumes and penetration of the reference market • Maintaining and developing the customer portfolio • Managing commercial relations with the specialised network of distributors PLACE OF WORK: CHINA TO APPLY: https://candidatimodulogroup.altamiraweb.com/Annunci/Jobs_SALES_MANAGER_FAR_EAST_BUILDING_MATERIALS_CHINA_165552143.htm The data will be processed exclusively for present and future selection purposes, guaranteeing the rights in GDPR 679/2016. Interested parties are invited to read the Privacy Policy GDPR 679/2016 on the site. The research is aimed at people of both sexes L.903 / 77. MODULO GROUP Authorization Ministry of Labor and Social Security pursuant to GDPR 679/2016: PROT. 39/001298 / MA00

Adecco - Consultant Engineering & Technical ricerca un Responsabile Servizio e Qualità Cliente per azienda di medie dimensioni settore gomma-plastica che produce prodotti applicati all'ambito automotive. La risorsa riferirà direttamente al HSE Manager e sarà responsabile delle seguenti mansioni:- assistere i clienti in fase di audit presso lo stabilimento;- coordinare le attività necessarie al completamento delle azioni conseguenti l'audit del cliente- gestire i reclami da Cliente secondo lo standard 8D, garantendo e coordinando il completamento di tutte le fasi e mantenendo aggiornato il Cliente;- assicurare l'aggiornamento della documentazione qualità (Flowchart, PFMEA, Control Plan) a seguito di reclamo cliente;- standardizzare le azioni risultate efficaci per la risoluzione della non conformità (emissione istruzioni operative, procedure, formazione e informazione del personale addetto); - monitorare gli indicatori riferiti all'area customer feedback e perseguire i valori obiettivo definiti;- supportare l'ufficio tecnico e il PM nella corretta valutazione dei requisiti del cliente;- completare l'analisi e validazione dei capitolati qualità cliente. Requisiti:- Laurea ad indirizzo tecnico ingegneristico- Esperienza di almeno 3 anni nella Gestione Qualità in aziende Automotive- Conoscenza dei prodotti e dei processi stampaggio gomma- Conoscenza Normativa Sistema ISO 9001 / IATF 16949- Conoscenza degli strumenti della qualità (APQP-PPAP-FMEA-SPC-MSA)- Conoscenza tecniche del Problem Solving- Conoscenza della lingua inglese e preferibile del tedesco Zona di lavoro: limitrofi di PalazzoloContratto: assunzione a tempo indeterminato con livello e inquadramento commisurato alle reali esperienze del candidatoData inizio prevista: 31/03/2021Categoria Professionale: Ingegneria ImpiantisticaSettore: INDUSTRIA GOMMA / PLASTICACittà: Palazzolo Sull'oglio (Brescia)Disponibilità oraria: Full Time CCNL: Gomma PlasticaLivello: da definire Clicca sul link sottostante "sito web" per inviarci la tua candidatura.