What matters most

Other people describe me as a warm-hearted, friendly and extremely creative person, which makes me very happy to hear. Fighting for a dream is in my opinion one of the most important things in life, although it is not always that easy. I am currently working as an au pair and babysitter in Rome which I totally love. I have experience with babysitting for over 4 years now. (with 4-14 years old) Some information about me: Besides my love of traveling, music is another passion of mine. Not a day goes by without me singing or teaching myself to play the guitar. After graduating from school this May, I started working straight away. I worked 55 hours a week as a waitress, cleaning lady and barkeeper. Although I went to my physical and mental limits, I am happy about this experience. I also worked as a volunteer in a retirement home. That time taught me what really matters in life.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The HR Policy & Compliance Branch ("HRMOP") is a small specialized team that provides advice to WFP globally on the interpretation and application of HR policies. The team is specialized and technical in nature, and requires a combination of analytical, legal and policy drafting skills, and a legal understanding of the implications of policy changes on the regulatory framework. The P3 HR Policy Officer ("HRPO") will report to the Chief of the HR Policy & Compliance Branch ("HRMOP"), and work under the overall guidance of the Director of HR. JOB PURPOSE The HRPO will provide advice and guidance to HR partners, staff and managers on the interpretation and application of WFP's HR policy framework and the FAO Staff Regulations & Rules, on the basis of formal rules and guidelines, practice and precedents, rulings and opinions of the Legal Office. The HRPO will contribute to the design, development and formulation of HR policies and procedures in line with the objectives outlined in the HR strategy, UN General Assembly resolutions, decisions made by the International Civil Service Commission and in response to organizational changes and reforms. To inform the direction of the policy design and formulation phase, the HRPO will carry out research on best practices and conduct benchmarking with other UN organizations. The HRPO will also monitor and evaluate the effectiveness of HR policies and procedures and identify potential policy gaps and areas where further guidance is required. In addition, the HRPO will monitor compliance with the HR policy framework and promote consistent implementation across WFP offices in the field and across functional divisions at HQ. The HRPO will also contribute to the effective roll-out of new or revised policies by participating in HR policy briefing sessions, communications, and awareness raising activities. The HRPO may be called on to represent the HR Division in inter-agency working groups and task forces established to review specific HR policy matters of common interest. KEY ACCOUNTABILITIES (not all-inclusive) At WFP, we are looking for a talented Human Resources Officer hired at a P3 level to join the Human Resources Policy and Compliance Branch in Rome, Italy. Under the guidance of the Chief, Human Resources Policy and Compliance Branch, and together with other Policy Branch colleagues you will: - Draft WFP policies and procedures papers to support the organization's goals and strategic plan while ensuring consistency with GA resolutions, ICSC decisions as well as other UN Common System group (CEB, HLCM, HR Network, etc.) - Coordinate consultations with all stakeholders (e.g. HR community, staff associations, senior management) on any new policy development to evaluate the impact and effectiveness of existing or coming HR policies. - Provide interpretation and advice on HR policy matters and prepare recommendations to the Chief, HRMTP, for senior leadership, HRM Directorate or other senior managers as well as HR chiefs on waiver requests. - Develop an appropriate communication strategy to inform HR communicate and staff concerned on policy changes; Contribute to the effective roll-out and implementation of new or revised HR policies by conducting/participating in HR policy briefings, communications, and awareness-raising activities, including visits to HR teams in the Regions and Country Offices. - Assist with leading and influencing inter-agency matters, including preparation of position and concept papers. - Represent WFP's interests at inter-agency working groups or meetings where designated by the Chief HRMTP (e.g. HR Network Standing Committee on Field Duty Stations (Field Group) - Build networks and engage with counterparts in other UN agencies on the above matters and share experiences and best practices. STANDARD MINIMUM QUALIFICATIONS Education: Advanced university degree in Law, Human Resource Management, Public or Business Administration, International Relations, or similar relevant fields, or First University degree with additional years of related work experience or trainings/courses. Experience: Typically five years or more of postgraduate progressively responsible professional experience in Human Resources with an interest in international humanitarian development. Experience of managing small teams of staff with related areas of expertise. Languages: Fluency (level C) in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP's working languages). OTHER SPECIFIC JOB REQUIREMENTS - Specific experience developing HR Policies, procedures and guidelines is required. Policy and legal experience within the UN system would be highly desirable. - Knowledge and understanding of the legal processes of the UN common system (including the tribunals) and/or International organizations; Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes. - Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems. - Good knowledge of the conditions of service for International civil servants as regulated by the ICSC is highly desirable. - Good communication skills with the ability to persuade, influence and adapt communication style to different situations and individuals; ability to draft complex and detailed policy documents and clear concise reports or rationale for human resources decisions. - tailored to different audiences are required. - Strong organizational skills with an ability to plan, anticipate requirements, problems and obstacles and an ability to juggle competing priorities successfully, and to work with tight deadlines. - Ability to establish priorities, and to plan, coordinate and monitor own work plan and those under his/her supervision. - Ability to lead, coach and motivate a team. - Ability to partner with a wide range of people at all levels and across different cultures and to act with credibility and diplomacy. - Ability to build and maintain effective work relationships with human resources counterparts, managers and staff within HQ/regional/country office. - Ability to work independently. TERMS AND CONDITIONS Non-Rotational Nature: mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational" which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

Main responsabilities:understand the short / medium / long term business requirements of the business and determine the most appropriate HR solutions; partner with key stakeholders and leaders to support the achievement of business priorities, building business leadership capabilities through coaching and support, and making suggestions for continuous improvement; understand the business priorities to offer suggestions and/ or challenge from both an HR and commercial perspective, as well as organisation design and change; proactively plan and implement the people aspects of business change, in a fast paced environment, responding to the needs of an expanding Group, contributing to the development, implementation, embedding and maintenance of HR processes and policies;identify short, medium and long-term resourcing requirements and work with other HR colleagues to support the process and meet the demand, working in partnership with the business from a customer service perspective and with strategic attitude to deliver top-notch candidates;equip the business units with appropriate HR tools and knowledge to effectively manage their people in line with their plans;actively contribute to, and provide advice on, change management initiatives, organisational structures, job role design, etc. to meet business needs;educate and embed HR policies, procedures and practices across the business and maintain effective and regular communication with colleagues on employment legislation changes;support, challenge and coach the business areas on colleague and management development through collaboration with managers and HR colleagues to identify high potential, career paths and succession planning, as well as personnel changes, salary, career, training recommendations and key people retention;embed the performance management culture in the entities assigned as a means of driving business improvement / delivery ensuring clear objectives, feedback and behaviours in line with the company values;liaise with other offices regarding on boarding and assignments during the employees' life cycle, ensuring they are managed timely, safely, appropriately and in line with the local legislation and company policies, dealing with HR administration and/or external providers if necessary;work in partnership with the relevant HR and business units to manage employee relations issues through building management capability and responsibility for these situations;support and challenge the implementation and embedding of the company values through education, follow up and integration into key people processes and communication/ engagement plans;coach managers to ensure they take the most appropriate course of action and support appropriate behaviours to ensure colleagues do the right thing in the right way;lead and organise engagement, team building and cultural changes initiatives and activities, as well as support the implementation and embedding of the company values through education, follow up and integration into key people processes and communications plan;ensure the appropriate HR reporting for the entities (eg. colleague attrition, HC/FTE), as well as management meetings attendance. International company operating in financial services sectorGreat professional opportunity The ideal candidate for the role of HR Business Partner will be demonstrate the following features:Solid experience with HR practices and employee management;In-depth experience advising and managing HR matters;Depth experience with financial sector and international HR processes and capabilities (including, if possible, experience in the debt collection industry);Strong experience in people management for a variety of functions and a demonstrated capability to manage multiple requisitions and strategic initiatives at once;Good knowledge of the local labour laws;Good knowledge and use of Microsoft packages;Fluent in Italian and in English;University Degree (HR or Economics preferably);Analytical skills and goal oriented;Excellent communication skills (listen, analyse and influence people);Presentation skills, strong planning and organizational skills;Hands-on mentality which fits team and company culture;Confident and comfortable to work independently and on a small team;Highly motivated and organized with a strong sense of can-do attitude;Strong influencing and resilience skills;Strategic thinking;Experience of working in a fast paced and ever-changing organisation would be an advantage;Team building. Listed leading European financial services Group, operating in multiple geographies across Europe. Great growth opportunity.

Buy Pellets on the web Buy Premium Wood Pellets Online https://florisius.com/product/buy-pellets-online/ We sell pine wood pellets that are certified as environmentally sustainable by ENplus A2 at competitive prices online. Our fuel pellets are a cost-effective and efficient method of heating for industrial and residential pellet furnaces. In contrast to other manufacturers, we adhere to stringent production standards to guarantee premium quality: Drying of basic materials No use of unrefined bark or sand Controlled compression method https://florisius.com/product/buy-pellets-online/ low percentage of the only Extreme heat production The end result is wood pellets with superior qualities such as high energy density, low emissions, and no clustering. We cool and package the completed granules for transportability. Available Containers: Bags of 15kg Polypropylene 1 Ton Heavy Bags Our ENplus A2 pine wood pellets are licensed under number UA016, attesting to their superior quality. Order online immediately to receive eco-friendly, high-performance wood pellets delivered directly to you at extremely competitive prices. We take great pride in our manufacturing excellence. What purpose do wood granules serve? Numerous Applications of Pine Wood Pellets While pine wood pellets are most commonly used for heating, they have a wide range of applications: Space Heating – Pellet furnaces and boilers are popular for heating residences, cottages, and utility rooms. In addition to producing heat, modern steam facilities with pellet boilers can also generate electricity. Pine granules are ideal cat litter due to their absorbent and odor-controlling properties. Expand when moist and hold odors. Wood pellets are highly useful for residential heating, small-scale power generation, and even cat litter due to their adaptability, cost-effectiveness, and environmental friendliness. Pine wood pellets are an inexpensive, multipurpose product that is particularly popular among householders. The increasing prevalence of wood pellets can be explained by their "green" credentials. Wood pellet benefits By purchasing pine wood pellets from our online supermarket, you can reduce costs and purchase frugally. After firing our projectiles for the first time in real life, you will become one of our most loyal customers. The following is a list of the principal advantages of wood pellets: 1. A reasonable expense. We are a pellets-specializing manufacturer. There are no intermediaries involved in the delivery process; instead, the manufacturer ships the products directly to the customer. As a consequence of this factor, prices become more expensive. 2. Environmentally responsible methods. Utilizing discarded timber products has a positive effect on the environment. Pine-derived fuel pellets are produced in ecologically pristine regions of Ukraine, which also serve as a source of raw materials. 3. A relatively modest amount of ash, up to 1.2%. Throughout the manufacturing process, our granules do not slag nor do they form cakes. We do not purchase sawdust because it typically contains a significant amount of grit, which increases the likelihood of cakes occurring. To begin with, there is the matter of your boilers' safety and durability. 4. The granules' relative humidity should not exceed 10%. This has the greatest effect on the heat transmission. Pine Wood Pellets Class A1 6mm DIN+ & ENplus A1/A2 (BSL Approved Wood Pellets in 15kg Bags) We offer high-quality 6mm and 8mm wood pellets that conform to DIN EN PLUS in 15kg plastic bags, large bags, and bulk quantities. Our monthly production capacity is up to 3000 tons, and we offer delivery options to your location or ports throughout Europe and the Middle East. Our wood pellets come from Pine, Beech, Fir, Spruce Oak, and Hard Coniferous trees. Excellent Wood Pellet Specification: Amount of Ash: 0.7% 10% humidity Size: 6 mm to 8 mm Length: 10 to 50 millimeters Uniform Surface Color, Absence of Splits Density Minimum: 650 kg/m3 Approximately 4100 to 4500 kcal per kilogram Uniform Size and Production Quality Test Clear in Water Cup Nontoxic Emissions Zero Chemicals Packaging Alternatives: 15KG/PP woven bag or 20KG/PP woven bag, with the logo of your choice. 80 percent pine and 20 percent beech (white) pellets:

Financial and technical modeling of Renewables and if applicable, other projects for the Holdings This involves the commercial forecasts and analysis on cash flows, revenue streams and costs across its existing portfolio and new business, in order to make management decisions, together with a variety of ad hoc projects. Responsible for delivering financial planning as well as financial analysis on variance to plan; develop robust business cases to aid decision making. Provide support to Country Manager Analysis of individual projects, to assist company's analysis of business opportunities, and to help decision making as to which opportunities provide an attractive risk adjusted return for the Company Presentations to potential clients, highlighting attractiveness of our solutions Back-up commercial analysis required for permitting, approval, emission allowances, etc. Provide information and recommendations to the Country Manager Liaise with external consultants, where applicable Evaluating the securities of companies in one industry Compare the companies' financial reports with those of previous years and try to predict what will happen to the companies' earnings in the future. Test and suggest new reports in response to current business issues. Establish and maintain systems to analyze and report key performance metrics to aid management in the identification of improvement opportunities and internal best practices. Perform qualitative and quantitative analysis in connection with acquisitions and/or development within the power industry. Perform financial modeling, investment memos, presentations to clients, site visits, etc. Support Business Development team as well as Senior team. Financial Analyst with experience in the Energy sectorGreat career opportunityBachelor Degree in Finance + 3 years of experience within power, gas or oil markets. Must be able to manage multiple projects simultaneously. Must be able to understand key concepts of the power generation industry and in particular of quad-gen technology. Quick learner and a logical structured thinker. Advanced Excel and Power Point spreadsheet skills. Experience including Macros, Pivot Table, etc. Strong quantitative and analytical skills and attention to detail. Ability to work under time constraints and meet aggressive deadlines. Demonstrated ability to work effectively under little supervision. Excellent written and oral communication skills, as this position will have routine interaction with top company management. Ability to solve problems and develop creative recommendations in an environment with limited standardization. Effective communication skills including the ability to listen to the needs of others, research and comprehend complex matters, articulate issues in a clear and concise manner, and present findings as well as recommendations in oral and written presentations. Our client develops, acquires and operates electric power and district heating businesses around the globe with a particular focus upon high-growth, under-served markets and innovative niches within developed markets.Great career opportunity.

Our mission is to deliver the best quality TPD compliant vaping products to our customers, whatever their level of experience. Field Sales Representative Operating area: TORINO, Italy If you are a dynamic sales professional ready for the next step in your career, this is your opportunity to play an important role in the establishment of a market leading international company in one of the world's most exciting retail markets. ABOUT THE ROLE Manage sales of the company’s e-cigarette and e- liquid products within a defined geographic area. Ensure consistent, profitable growth in sales revenues. Identify objectives, strategies, and action plans to improve short and long-term sales. Maximise the sales of products Establish, maintaining and managing sales accounts and relationships Reach the targets and goals set for geographical area Increase business opportunities through various routes to market Participate in trade events and other marketing activities Analyse sales figures, reports accurately on daily, weekly, monthly and quarterly basis on sales results, forecast, and pipeline Collect customer feedback and market research ESSENTIALS Experience in managing multiple accounts Ability to operate in fast growing market & handle the competition Sales experience in a vaping, electronic cigarettes or tobacco market will be a plus Proven track record of success in sales Positive, competitive, dynamic and results driven attitude Excellent communication and professional approach Good time management skills and the ability to prioritise Ability to communicate in English WHAT WE OFFER Performance based bonus Car allowance Phone allowance Job Types: Part-time, Contract, Permanent

Our client, Getinge, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE INTERNSHIP An internship at Getinge will allow you to develop personally and professionally while having the opportunity to focus on what you are most passionate about. Thinking about the customers, you can make a difference every day. Service/ Customer Service Internship Key purpose of the role: The resource will be included in the Customer Service/ Service Team whose mission is the full satisfaction of internal and external Customers and, through Teamwork, the achievement of the expected service results. The intern will be supporting and trained on: The activities aimed at the management of all orders received in compliance with the service levels provided. The receiving orders and entering data on the system management (SAP), in compliance with the established times Management of Inbound and Outbound calls; telephone assistance to Customers; The following activities of the Team; returns management/ management of complaints / inquiries, credit / debit note management, archiving of documentation Skills and competencies requested: Recently graduated with a Bachelor’s or Master’s degree Excellent interpersonal and communications skills Self-starter with entrepreneurial mind-set Fluent spoken and written Italian and English Good command in Office Precision, Availability, Team working IT Skills: Microsoft Office package. Languages: Fluent Italian and fluent English. Start: in July The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Job brief If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Specialist to develop, implement, track and optimize our digital marketing campaigns across all digital channels. What does a Digital Marketing Specialist do? You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing Specialist will work with the marketing team, responding to E-commerce Manager. Responsibilities Plan and execute all digital marketing, including SEO/SEM, paid, Affiliation and display advertising campaigns Measure and report performance of all digital marketing campaigns, and assess against goals (ROAS and KPIs) Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with digital agencies and other vendor partners Collaborate with internal teams to support operational activities in order to grant the best UX (content creator, e-merchandising, ad-hoc projects) Requirements Fluent in English, both written and spoken Proven working experience in digital marketing, better if in the retail market Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate Solid knowledge of website analytics tools (e.g., Google Analytics in primis) Strong Customer Focus Strong analytical skills and data-driven thinking Up-to-date with the latest trends and best practices in online marketing and measurement Autonomy, pro-activity, teamwork Most important: passion for the world of Beauty and Beauty Trends

Hello all! My name is Rudy. I am am a 23 year old international student studying international law. I would describe myself as a very outgoing, kind and fun person. I enjoy reading, travelling and learning about different cultures. I am a hard working person who is driven by goals. I have been babysitting since I was 16 as a local babysitter for many families. I would say that the most important part about being a babysitter is having a trustworthy relationship and strong bond with the child you are babysitting. Having a good relationship means being friends and having fun with the child and taking care of them. I enjoy playing games with the children, teaching them English/ helping with homework, going the park, baking together and many other activities. I am open to having a conversation in order to get to know me better and knowing about what I have to offer!

Hi, my name is Sean. I am 34 years old and llive in Canada. I have a background in GIS, environmental science, and education. I do love helping to make a difference in peoples’ lives. I was lucky enough to have a job as a GIS Technician through most of the last two years, but that ended in November of last year. Since then with going through another wave of covid, findings new job has been difficult and have found myself in a rut trying to figure out what I want to do with my life. I thought I would try and look abroad if that means doing remote work from Canada or moving to the UK or Italy or wherever I can find work with a good work/life balance. Anything helps and is much appreciated! I look forward to hearing from you and I can send a resume when needed! Have a great day! Sincerely, Sean Robbins

Descrizione Are you always the local guide, restaurant-picker and hotel connoisseur in your friend circle? Is traveling in your blood? Feels like you and Majorel should have a talk! Is traveling what makes you talk? And on top of that, you love to help people out? Let’s combine spirits and join our team as a travel and tourism success agent! Who we are: We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. At Majorel we serve customers accross the world. We support them at any time, through every device and in the manner they expect from their brands. We speak their language wherever they are and whatever their culture. At Majorel we combine the best of people, technology and innovation to deliver real value to our clients. We are committed and we believe in equal opportunities between men and women. In the same way, our offered positions are open to people with disabilities. We ensure compliance and all prevention regulations are met, guaranteeing the care for our people’s health and safety both at our facilities and teleworking. Our mission: We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology. We deliver real impact for our partners. We are driven to go further. Your Responsibilities: •Providing superb support the way you would want to be treated during your vacation! •Inform your customers about the products and services the project provides, and make sure this also includes their policies and processes in a friendly manner •Be aware of current traveling destinations and holiday trends •Evaluate problems and complaints of the callers and provide proper solutions to them (chat, e-mail, phone calls) Your profile: •Excellent communication skills & high focus on customer satisfaction •Excellent language skills (at least C1) in Italian and English, both spoken and written •Customer service-orientated and a high focus on customer satisfaction •Strong administration and organization skills •Keen eye for detail to ensure high accuracy •Very good PC skills •Availability to work on shifts •Team work •A previous experience in Customer Service or similar business is a plus (B2B) Our offer: •Starting paid training path •Continuous improvement and product training •Modern and multinational working environment at an attractive location in Milan with good public transport connection •Excellent reputation as responsible employer •Welcoming and inclusive environment •Shift system (from Monday to Sunday from 7am to 11 pm; festivities included) •Work is performed in our facilities and in teleworking •Belonging to a great international company where you will constantly be learning

Descrizione Job description For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Native language skills in English or at least C1 level knowledge • Italian knowledge at least B2 (written, spoken and read) • Good IT skills - required competence and speed in the use of tools to report interactions • Availability to work on shifts Nice to have • Prior experience in Cosmetics and Luxury sector is preferential • Knowledge and experience with digital and social media • Previous experience in Customer Service What we offer Our offer: • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group! Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking

Descrizione DESCRIPTION Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! For an important partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have * Excellent communication skills, empathy b'&' high focus on customer satisfaction * Customer orientation, problem solving skills, teamwork * Native language skills in French or at least C1 level knowledge * English at least B2 (written, spoken and read) * Good IT skills - required competence and speed in the use of tools to report interactions * Availability to work on shifts Nice to have * Prior experience in Cosmetics and Luxury sector is preferential * Knowledge and experience with digital and social media * Previous experience in Customer Service What we offer * Competitive salary and benefits * Flexible shift system * Stable multinational company with an international and diverse environment * Possibility of internal growth * Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world * Convenient work location with excellent public transport connections * Remote working according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home * Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L'Oréal Group! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preven